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Questions and Answers
Why is automatic, stereotyped behavior prevalent in human actions?
What is a significant consequence of relying on stereotypes in behavior?
How do stereotypes and shortcuts assist individuals in complex environments?
According to Alfred North Whitehead, what helps civilization advance?
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What example illustrates the reliance on shortcuts in consumer behavior?
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What implication does an increase in stimulus complexity have on human behavior?
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What does the expectation of discount coupons suggest about human behavior?
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What is a potential downside of relying on automatic behaviors?
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What primarily activates human automatic responses according to the content?
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What was the key factor that led to a higher compliance rate in Langer's study?
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In Langer's experiment, how effective was the request including a reason for compliance?
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What primary role does the cleaner fish play in its interaction with the big grouper?
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What does the experiment suggest about the role of reason in compliance?
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What was the compliance percentage in Langer's third type of request, which used 'because' but no real reason?
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What strategy does the saber-toothed blenny use to exploit the big grouper?
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How do the findings of Langer's study relate to the concept of automatic action in humans?
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How do human exploiters use automatic influence in social interactions?
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What is meant by 'automatic behavior tape rolling' in the context of human responses?
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How did the phrase 'because I have to make some copies' affect compliance in the study?
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What emotional response is typically triggered in the big grouper during the cleaning ritual?
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What comparison is made between human behavior and maternal responses in other animals in the content?
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What aspect distinguishes human automatic responses from those of nonhumans?
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What characteristic of humans makes them susceptible to automatic influence?
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Which of the following best describes the interaction between the big grouper and the cleaner fish?
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Study Notes
Stereotypical Behavior in Humans
- Due to rapidly changing and complicated environments, humans need shortcuts to operate efficiently.
- We use stereotypes to classify things based on a few key features and respond automatically.
- These shortcuts are often imperfect and may lead to inappropriate behavior, but they are necessary for efficient decision-making.
"Civilization advances by extending the number of operations we can perform without thinking about them."
- Discount coupons are an example of this principle: they are designed to save money and effort, even if they offer no real savings.
- An experiment where coupons offered no savings still resulted in a high customer response, demonstrating the effect of the automatic response to coupons.
Trigger Features and Automatic Responses
- Trigger features activate specific automatic responses in individuals and can be exploited by others.
- The example of a cleaner fish triggering a large fish to become passive through its dance illustrates this.
- The saber-toothed blenny mimics the cleaner's dance to deceive the large fish into allowing itself to be bitten.
Automatic Influence in Human Interaction
- Automatic influence can be exploited through psychological principles and stereotypes, directing human action.
- These principles are powerful and can easily manipulate behavior, even without the individual's conscious awareness.
- People who understand these principles can use them to get what they want from others.
The Power of "Because”
- A simple word like "because" can trigger an automatic compliance response in humans.
- An experiment by Ellen Langer demonstrates this by showing that adding "because" to a request, even without providing a reason, increases compliance significantly.
- This illustrates the power of trigger features in influencing human behavior.
The Mechanical Nature of Human Behavior
- While human behavior isn't always automatic, the experiment by Ellen Langer demonstrates how often it can be triggered by specific cues.
- The "click, whirr" mechanism, similar to a record player being activated by a trigger, shows that even when there's no logical reason, preprogrammed responses can be activated.
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Description
This quiz explores the concept of stereotypical behavior in humans and how it aids in decision-making under complex circumstances. It examines the use of shortcuts and automatic responses, illustrated by examples like discount coupons. Understand the implications of trigger features in human behavior through this engaging quiz.