Podcast
Questions and Answers
In a multilingual environment, what is the primary reason for using standardized terms and codes?
In a multilingual environment, what is the primary reason for using standardized terms and codes?
- To promote the use of complex language structures.
- To encourage the use of multiple languages simultaneously.
- To create confusion and test the communication skills of individuals.
- To ensure precise communication and convey meaning effectively. (correct)
How has the aviation and travel industry addressed the need for precise communication across different languages and cultures?
How has the aviation and travel industry addressed the need for precise communication across different languages and cultures?
- By ignoring the language differences and hoping that everyone understands each other.
- By enforcing the use of a single, complex language for all communications.
- By evolving simple terms and codes to bring about standardization and ease of understanding. (correct)
- By adopting complex terms and codes that are difficult to interpret.
How did the advent of automation influence the need for special terms and codes in the aviation and travel industry?
How did the advent of automation influence the need for special terms and codes in the aviation and travel industry?
- Automation increased the need for special terms because computers require standardized information codes. (correct)
- Automation led to the use of more complex and ambiguous language.
- Automation had no impact on the need for special terms and codes.
- Automation decreased the need for special terms as computers could understand any language.
What is the role of coding in communication, especially in situations where ordinary language is insufficient?
What is the role of coding in communication, especially in situations where ordinary language is insufficient?
Which of the following describes the process of encoding in the context of information transfer?
Which of the following describes the process of encoding in the context of information transfer?
What is the primary purpose of cable codes, and how do they achieve it?
What is the primary purpose of cable codes, and how do they achieve it?
What is the focus of terminology studies?
What is the focus of terminology studies?
What role do terms and codes play for travel agents in the travel industry?
What role do terms and codes play for travel agents in the travel industry?
Who typically develops terminology for various industries, including aviation and travel?
Who typically develops terminology for various industries, including aviation and travel?
What is the purpose of IATA meal codes with a suffix of 'ML'?
What is the purpose of IATA meal codes with a suffix of 'ML'?
What is the function of IATA Class Codes, also known as Reservation/Booking Designators (RBD)?
What is the function of IATA Class Codes, also known as Reservation/Booking Designators (RBD)?
What led to the development of three-letter city codes in the travel industry?
What led to the development of three-letter city codes in the travel industry?
How did early airlines initially code airports, and what prompted the shift to a three-letter system?
How did early airlines initially code airports, and what prompted the shift to a three-letter system?
What is the purpose of the International Air Transport Association (IATA) Location Identifier?
What is the purpose of the International Air Transport Association (IATA) Location Identifier?
What does the three-letter code SLC, for Salt Lake City, exemplify about how some station codes are derived?
What does the three-letter code SLC, for Salt Lake City, exemplify about how some station codes are derived?
Who assigns two-character codes to airlines?
Who assigns two-character codes to airlines?
What is the composition of a flight designator?
What is the composition of a flight designator?
What are the two main sectors into which the aerospace industry is divided?
What are the two main sectors into which the aerospace industry is divided?
What is the purpose of aircraft registration?
What is the purpose of aircraft registration?
What is the main reason the phonetic code was constructed?
What is the main reason the phonetic code was constructed?
Flashcards
What are codes?
What are codes?
Rules for converting information into another form, enabling communication where languages are difficult.
What is Encoding?
What is Encoding?
Conversion of information from a source into symbols.
What is Decoding?
What is Decoding?
Reverse of encoding; converting code symbols back into understandable information.
What is Terminology?
What is Terminology?
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What is Travel Terminology?
What is Travel Terminology?
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What is Special Service Requested?
What is Special Service Requested?
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What are IATA Class Codes?
What are IATA Class Codes?
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What is the IATA Location Identifier?
What is the IATA Location Identifier?
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What are IATA airline designators?
What are IATA airline designators?
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What is a Flight Designator?
What is a Flight Designator?
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What is Aircraft Registration?
What is Aircraft Registration?
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What is Phonetics?
What is Phonetics?
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What is Phonetic Transcription?
What is Phonetic Transcription?
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What is Phonetic Alphabet?
What is Phonetic Alphabet?
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What is ISO 4217?
What is ISO 4217?
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Study Notes
- In multilingual, multicultural environments, precise communication is difficult due to differing languages, scripts, and pronunciations.
- A single, simple language is needed to convey precise meaning in such settings.
- The Aviation and Travel industry exemplifies this, requiring precise communication of flight numbers, times, etc., among people speaking and writing different languages.
- This industry developed simple terms and codes for standardization, ease of understanding, efficiency, and preciseness.
- Special terms became necessary with automation, as computers understand only standardized information codes.
- These standard codes are now globally used and important in the Aviation & Travel industry.
- Code is a rule for converting information (letter, word, phrase, gesture) into another form for communication in difficult situations.
- For example, China and Liechtenstein can be referred to as CN & LI using standard codes.
- Encoding converts information into symbols, while decoding is the reverse process of converting code symbols back into understandable information.
- Cable code replaces words with shorter words for quicker, less expensive, and confidential communication
- Code words are chosen based on factors like length and pronounce-ability, with meanings fitting commercial, military, etc., needs.
- Acronyms and abbreviations are codes, and languages/writing systems can be seen as codes for human thought.
- Code words may gain independent existence, with the original phrase's meaning becoming forgotten.
- Terms are words/compound words used in specific contexts, while terminology is the study of terms and their use.
- Terminology systematically labels and designates concepts for documenting and promoting correct usage.
- Terminology focuses on meaning and conveyance of concepts based on theoretical principles, and involves assigning, compiling, and managing terms.
- Systematic terminology deals with all terms in a specific subject field or domain of activity.
- Terms and codes help travel agents work efficiently, with the travel industry aiming to satisfy customers.
- Codes for cities, airports, airlines, aircraft, currencies, and countries exist to help travel agents work quickly and proficiently.
- Travel agents must use these codes to create bookings and provide information to airlines and customers.
- The travel industry would be unworkable without codes.
- Identifying codes can be complex, and codes are for cities, airports, airlines, countries, currencies, states, special services, meals, miscellaneous items, phonetic codes, etc.
- Industry leaders, associations, or governments develop terminology for various industries.
- Associations like IATA, ICAO, and ISO develop most Aviation and Travel Industry codes and terms, followed globally.
- Service requirement codes are the most commonly used codes in the travel and tourism industry.
- The service information field is part of a Passenger Name Record(PNR), and it records information that airlines must have.
- It is used to transmit passenger-related requests such as ages of children, special meals, and blind passengers.
- Travel agents use it to request special services for customers on flights.
IATA Meal Codes
- Standardized meal codes have been developed to assist travel agents/passengers easily communicates meal preferences to airlines
- All codes include the suffix "ML"
- HFML - High Fiber Meals
- LPML - Low Protein Meal
- ORML - Oriental Meal
- PRML - Low Purin Meal
- VJML - Vegetarian Jain Meal
- VOML - Vegetarian Oriental Meal
- AVML - Vegetarian Hindu Meal
- BBML - Baby Meal
- BLML - Bland Meal
- FPML - Fruit Platter Meal
- GFML - Gluten Intolerant Meal
- LFML - Low Fat Meal
- LSML - Low Salt Meal
- NLML - Low Lactose Meal
- RVML - Vegetarian Raw Meal
- VGML - Vegetarian Vegan Meal
- VLML - Vegetarian Lacto-ovo Meal
IATA Class Codes
- IATA class codes help airlines standardize conditions of travel, passenger tickets, and other traffic documents.
- These codes are sometimes called Reservation/Booking Designators (RBD).
First Class Category
- R = Supersonic
- P = First Class Premium
- F = First Class
- A = First Class Discounted
Business Class Category
- J = Business Class Premium
- C = Business Class
- D = Business Class Discounted
- I = Business Class Discounted
- Z = Business Class Discounted
Economy/Coach Class Category
- W = Economy/Coach Premium
- S = Economy/Coach Premium
- Y = Economy/Coach
- B = Economy/Coach Discounted
- H = Economy/Coach Discounted
- K = Economy/Coach Discounted
- L = Economy/Coach Discounted
- M = Economy/Coach Discounted
- N = Economy/Coach Discounted
- Q = Economy/Coach Discounted
- T = Economy/Coach Discounted
- V = Economy/Coach Discounted
- X = Economy/Coach Discounted
City and Airport Codes
- Three-letter city codes were created by the travel industry to shorten city references.
- The system of Airport Codes was subsequently born from the fact that one city can have multiple airports serving it.
- Examples include LON airports: LHR (Heathrow), LGW (Gatwick), LCY (London City), LTN (Luton), and NYC airports: JFK, LGA, EWR.
- The need for a standard code system increased as technology improved.
- Airports worldwide are now universally known by a unique three-letter code, the "International Air Transport Association (IATA) Location Identifier".
- Examples: ABE (Allentown/Bethlehem/Easton, Pennsylvania) to ZRH (Zurich, Switzerland)
- This simplifies communication for pilots, controllers, travel agents, and computers.
- The National Weather Service used a two-letter identification system, before airport codes were needed.
- Airlines adopted this system, but as airline services grew, a three-letter system was created.
- Existing airports added an X to their weather station code such as Los Angeles became LAX, Portland became PDX, and Phoenix became PHX.
Examples of Airport Codes
- ATL is Atlanta, BOS is Boston, MIA is Miami, SIN is Singapore, and SYD is Sydney
- DFW is Dallas Fort Worth, MSP is Minneapolis/St. Paul, and GSP is Greenville/Spartanburg
- SLC = Salt Lake City, POS = Port of Spain , PAP = Port au Prince
- Louisiana = ESF (Esler Field in Alexandria), Paris = ORY (Orly) and CDG (Charles De Gaulle), Tokyo = NRT (Narita)
- MSY = Moisant Stock Yards (New Orleans), CMH = Columbus Municipal Hanger, BWI = Baltimore Washington International, LGW = London Gatwick, and LHR = London Heathrow.
- Special interest groups lobbied to obtain special letters.
- The Navy saved all the new ‘N’ codes (NPA in Pensacola, Florida and NKX in Miramar).
- The Federal Communications Committee set aside the 'W' and 'K' codes for radio stations.
- ‘Q' designated international telecommunications, and ‘Z’ was reserved for special uses like ZCX (FAA's air traffic control headquarters).
- Canada uses ‘Y' codes which helps explain YUL and YYC
- The lack of letters drives creativity for Newark (EWR), Norfolk (ORF) and Newport News (PHF).
- Kansas City airport chose MCI (assigned for Mid-Continent International).
- As aviation grew, the three-letter combinations became insufficient and expanded to include numbers and four-digit combinations.
- Smaller airports can use alternative codes: 5W5 (South Raleigh Airport), W17 (Raleigh East Airport), 2NC3 (Sky-5 helipad), and ONC4 (Wake Medical Centre Helicopter.
- 2ND9 is in North Dakota, 85FL is in Florida using two-letter abbreviations.
- HHH now represents Hilton Head Island (formerly 49J as general aviation airport).
- Some city codes remained the same despite name changes: Bombay (BOM), Madras (MAA).
- Generally the three-letter airport code is the same when a city has only one airport serving it.
- Airlines utilize these codes internationally (SITA) for messages.
Country Codes
- Country codes are developed by the International Organization for Standardization (ISO).
ISO
- ISO is the world's largest developer and publisher of International Standards.
- The company is a network of national standards institutes from 161 countries, coordinated by a Central Secretariat in Geneva, Switzerland.
- ISO is separate from the government and forms a bridge between the public and private sectors.
- Country codes include alphabetic/numeric geographical codes (geocodes) for representing countries and dependent areas in data processing and communications.
- Each country has a two-letter code, and there are various codes for cities and airports.
- Examples include US (United States of America) and IM (India).
- Code XU identifies part of Russia east of the Ural Mountains, and Code AQ represents Antarctica.
Ticketing codes
- To communicate the efficiency of airlines, car rental companies, cruise liners requires the use of codes.
- Alpha codes include two letters, while numeric codes include two or three digits for the airlines.
- IATA airline designators (IATA reservation codes) refers to two-character codes assigned by the International Air Transport Association to the world's airlines.
- Described in IATA's twice-annual publication "Standard Schedules Information Manual”.
- Airline designator codes follow the format “xx(a)”, involving two alpha-numeric characters and an optional alpha character.
- The optional third character in IATA has not been used since July 2008 due to legacy computer system constraints.
- The code AI signifies Air India and DL signifies Delta
- A flight designator includes the airline designator and numeric flight number.
- Designators identify an airline for commercial purposes (reservations, timetables, tickets, air waybills) and airline interline telecommunications.
- IATA airline codes are essential for identifying airlines, destinations, and traffic documents.
- All is fundamental to running electronic applications for passenger and cargo traffic.
Aircraft Codes
- The aerospace industry is divided into the civil and military sectors.
- The military sector's role has declined since the Cold War.
- Boeing dominates (60 %) the civil aviation sector, followed by Airbus (30 %).
- Civil aviation has scheduled air transport and general aviation (GA)
- A three-letter designation assigned to airline identifies an agency.
- Both a three-letter designator and a telephony designator are provided.
- In Airline Computer Reservation Systems, Timetables & Airport Information Systems IATA tie-ups with the ICAO will be used.
Aircraft Registration Codes
- Aircraft registration is an alphanumeric code, similar to a license plate.
- All aircraft must be registered following the Convention on International Civil Aviation with documentation.
- Most countries necessitate having a permanent firproof plate on the fuselage.
- This would assist and guide a post-fire or post-crash if any aircraft accidents were to occur
- The aircraft displays numbers on the aft fuselage or tail, called the "tail number."
- Civilian aircraft must have a registration number, including commercial airlines, jets, personal aircraft, helicopters, former military planes, gliders, lights, seaplanes, airships, blimps, and balloons.
- Each aircraft registration is unique, however countries may allows it to be reused as long as the aircraft is sold, destroyed or retired
Registration Rules
- The International Civil Aviation Organisation(ICOA) dictate the rules governing aircraft registration decided upon.
- First part of the code represents a prefix from two to there characters in length that is special to a particular nation made up of one to five characters.
- The suffix's structure is typically created by each country's aviation regulatory agency.
- Most nations follow basic rules for determining the suffix that often includes either three or four letters, or a mixture of letters and numbers.
- An “N-number" refers to the United States registration number, as it starts with the letter N.
- International prefix codes determine the nation of origin.
- Though many of the codes do not appear logical, the organisation attempt to base the prefix on the name of the country in its native language.
- For example: OE = Austria, F = France, D = Germany, I = Italy, JA = Japan, and G = Great Britain.
- The US Navy already used N to identify stations, and they chose this letter to represent the entire Untied States.
- To avoid confusion an international conference agreed to identify the nations by a letter.
- In India, the prefix is VT, following the British colonies' use of it that starts with V.
- The letter V was chosen to represent Viceroy by British overseas possessions.
- In 1947 when splitting from India, Pakistan used AP.
- Hong Kong returning to China changed its former VR to B.
- India is requesting a prefix change for a better expression for their independent nation.
- CCCP/SSSR (Soviet Union), FC (Free France), DDR (East Germany), J (Japan), 4YB (Arabic Federation), M/X (Mexico, HMAY (Mongolia), CH (Switzerland), and YE (Yemen) are no longer in use.
Phonetics
- Phonetics studies speech sounds in human language.
- Transcription is a universal system for sounds in spoken language.
- A popular way of writing with symbols is through The International Phonetic Alphabet (IPA).
- In 1927 The phonetic code or alphabet was created by the ITU, This contributed to the aviation industry, and during World War II
- Helps the avoidance of confusion between alphabets that have similar sounds such as "B" and "D".
- Phonetic Alphabet is used not only by people in the military, but also by Pilots, Air Traffic Controllers, and customer service agents within the airlines.
- The Alphabet is as follows:
- A - Alpha
- B - Bravo
- C - Charlie
- D - Delta
- E - Echo
- F - Foxtrot
- G - Golf
- H - Hotel
- I - India
- J - Juliet
- K - Kilo
- L - Lima
- M - Mike
- N - November
- O - Oscar
- P - Papa
- Q - Quebec
- R - Romeo
- S - Sierra
- T - Tango
- U - Uniform
- V - Victor
- W - Whiskey
- X - X-ray
- Y - Yankee
- Z - Zulu
Currency Codes
- The world economy involves a complex system.
- There are most currencies for different countries, and each have their own forms of a currency.
- There can be confusion when travelling or when travelling to another country.
- If someone was to describe their currency as“dollar”, who are they talking about?
- Standard is the standard way to refer to each currency.
ISO 4217
- The international standard describing ISO 4217 is standard for the names of currencies.
- ISO 4217 lists, is the norm in the world when referring currencies and or business.
- If a newspaper was to publish it or even exchange rates, they would refer to ISO
- ISO 4217 codes are used on airline tickets and when taking an international train.
- The two-code letters are the letters of ISO 3166-1alpha-2 country codes and the code for the initial currency its self
- The ISO code for India is IN and therefore the India code becomes INR
- In the same fashion, the UAE is coded as AE making the Emirati Dirham coded as AED.
- The old currency is distinguished in the new currency by the last letter.
- For example, the code for Mexican Peso is MXN, “the code sometimes outlasts the usage of the term “new” itself".
- Where the B comes from the third letter of the word “ruble”, Russian Ruble went from RUR to RUB.
Miscellaneous Codes
- English is a language used in the travel industry and abbreviations are used for communications, request and information purposes.
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