Spot the Counterfeit

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According to the text, what is the role of a PCC (Patient Care Coordinator)?

To take care of patient meals

To manage the EMR system

To schedule family visits on Sundays

To be the eyes and ears for the clinical team (correct)

What is considered Confidential Information according to the text?

Employee wages and conditions of employment

Information about patient preferences

Marketing strategies and business plans (correct)

All of the above

According to the text, how long is a meal period for non-exempt employees?

30 minutes (correct)

45 minutes

20 minutes

15 minutes

What is the consequence of using a cell phone on the treatment floor according to the text?

Disciplinary action Signup and view all the answers

Which type of incident must be reported within 24 hours?

All types of incidents Signup and view all the answers

How many patients can be listed on a single incident report?

Only one patient Signup and view all the answers

What should be done if multiple personnel are involved in an incident?

Only one person should write the report Signup and view all the answers

Which of the following is NOT a part of the business casual dress code at Jude House?

Spaghetti strapped dresses Signup and view all the answers

What is the policy regarding gossip at Jude House?

Gossip is not tolerated. Signup and view all the answers

What is the procedure for searching patient items at Jude House?

All patient items are searched by the PCC team and placed in a contraband locker. Signup and view all the answers

What is a common place for patients to hide drugs at Jude House?

In their shoes Signup and view all the answers

Which office will take legal action against anyone who interferes with the Officers or dogs?

The Sheriff's office Signup and view all the answers

How long does a patient have to produce a urine sample?

2 hours Signup and view all the answers

Who is responsible for verifying all visitors to the building?

The Jude House staff Signup and view all the answers

When should the patient dorms be locked and unlocked?

Locked at 9:30am, unlocked at 11:30am then locked again at 1:30pm and unlocked at 4pm Signup and view all the answers

Which of the following is NOT recommended when conducting a search for contraband items?

Using the pat technique Signup and view all the answers

What is the best place to search in a private location during a two-staff person search?

The UDS restroom located in the far staff bathroom area Signup and view all the answers

During a two-staff person search, what should be done if there are not enough men on shift to conduct the search?

Have medical staff assist in the search Signup and view all the answers

What is the purpose of a K9 search?

To search the building and grounds for drugs with the help of drug dogs Signup and view all the answers

Which topic is NOT covered in the Patient Care Coordinator Handbook and Training Manual?

Patient Visitation and Passes Signup and view all the answers

What is the quote at the beginning of the Patient Care Coordinator Handbook and Training Manual?

“Coming together is a beginning. Keeping together is progress. Working together is success.” Signup and view all the answers

What is the role of a Patient Care Coordinator (PCC)?

Enforcing rules for safety and compliance Signup and view all the answers