Podcast
Questions and Answers
What is a core element of the sport product?
What is a core element of the sport product?
- The venue and its amenities
- The marketing and promotion strategies
- The game form and its rules (correct)
- The fan experience
Which of the following is NOT considered a product extension in the context of sport marketing?
Which of the following is NOT considered a product extension in the context of sport marketing?
- The game form and its rules (correct)
- Tickets
- Novelties and fantasies
- Equipment and Apparel
What is a significant challenge for marketers when it comes to the core sport product?
What is a significant challenge for marketers when it comes to the core sport product?
- Controlling the pricing of tickets
- Developing effective marketing campaigns
- Ensuring consistency in the quality of the product
- Having limited control over the core product itself (correct)
Which of these factors is NOT typically considered a key element of 'Star Power' in a sport?
Which of these factors is NOT typically considered a key element of 'Star Power' in a sport?
How can leagues promote better sportsmanship among fans?
How can leagues promote better sportsmanship among fans?
What is the primary purpose of trademark law?
What is the primary purpose of trademark law?
Which of the following is a key requirement for patent protection?
Which of the following is a key requirement for patent protection?
What defines ambush marketing?
What defines ambush marketing?
What does the fair use doctrine in copyright law allow?
What does the fair use doctrine in copyright law allow?
Which of the following is NOT a component of the right of publicity?
Which of the following is NOT a component of the right of publicity?
Which legal issue is associated with promotional activities like sweepstakes and contests?
Which legal issue is associated with promotional activities like sweepstakes and contests?
What should sport marketers be cautious of regarding advertising?
What should sport marketers be cautious of regarding advertising?
What was a notable outcome of the LSU v. Smack Apparel case?
What was a notable outcome of the LSU v. Smack Apparel case?
What is the primary goal of community relations in sports public relations?
What is the primary goal of community relations in sports public relations?
Which aspect of public relations involves direct interaction with fans through digital channels?
Which aspect of public relations involves direct interaction with fans through digital channels?
In which of the following ways can corporate philanthropy position a company in the minds of stakeholders?
In which of the following ways can corporate philanthropy position a company in the minds of stakeholders?
What is a crucial element for PR professionals when maintaining relationships with the press?
What is a crucial element for PR professionals when maintaining relationships with the press?
What role does 'shaping and enhancing image' play in public relations?
What role does 'shaping and enhancing image' play in public relations?
Which of the following is not a function of public relations?
Which of the following is not a function of public relations?
What is the purpose of a PR plan created by public relations professionals?
What is the purpose of a PR plan created by public relations professionals?
How does effective PR contribute to launching new products?
How does effective PR contribute to launching new products?
What is one method organizations use to cope with a crisis according to PR practices?
What is one method organizations use to cope with a crisis according to PR practices?
Which of the following roles is not typically associated with a PR professional?
Which of the following roles is not typically associated with a PR professional?
What is marketing myopia in the context of sport marketing?
What is marketing myopia in the context of sport marketing?
Which strategy is used to expand a sports organization's national and global reach?
Which strategy is used to expand a sports organization's national and global reach?
What defines the unique nature of sport products as mentioned?
What defines the unique nature of sport products as mentioned?
How do most sports organizations respond to economic recessions?
How do most sports organizations respond to economic recessions?
What is a significant challenge faced in the competitive marketplace of sports?
What is a significant challenge faced in the competitive marketplace of sports?
What is implied by consumer demand fluctuating widely in sports marketing?
What is implied by consumer demand fluctuating widely in sports marketing?
What role do indirect revenues play in sport financing?
What role do indirect revenues play in sport financing?
What is a common misconception regarding promotions and marketing in sports?
What is a common misconception regarding promotions and marketing in sports?
What aspect of marketing leadership is emphasized for effective strategic marketing management?
What aspect of marketing leadership is emphasized for effective strategic marketing management?
Which statement best describes a characteristic of the sport market?
Which statement best describes a characteristic of the sport market?
What is a key benefit of market research for sport organizations?
What is a key benefit of market research for sport organizations?
What type of market research method explores the 'why' behind consumer behavior?
What type of market research method explores the 'why' behind consumer behavior?
Which of the following is NOT a source of data for market research in the sports industry?
Which of the following is NOT a source of data for market research in the sports industry?
Which of the following is an example of a syndicated data source in market research for the sports industry?
Which of the following is an example of a syndicated data source in market research for the sports industry?
What is a primary application of market research in the sports industry?
What is a primary application of market research in the sports industry?
How does market research benefit corporate partners in the sports industry?
How does market research benefit corporate partners in the sports industry?
Which of the following stakeholders benefit from market research in the sports industry?
Which of the following stakeholders benefit from market research in the sports industry?
What is the significance of Scarborough data in market research for the sports industry?
What is the significance of Scarborough data in market research for the sports industry?
What is primarily assessed by ROI compared to ROO and ROE?
What is primarily assessed by ROI compared to ROO and ROE?
Which aspect is critical when establishing product associations with market segments?
Which aspect is critical when establishing product associations with market segments?
What benefit does generating media benefits through sponsorship primarily provide?
What benefit does generating media benefits through sponsorship primarily provide?
Which factor is NOT considered when securing entitlement or naming rights?
Which factor is NOT considered when securing entitlement or naming rights?
What is a primary purpose of theme in promotional components?
What is a primary purpose of theme in promotional components?
What influence does sponsorship activation have on marketing?
What influence does sponsorship activation have on marketing?
Why are retired athletes preferred over current athletes for endorsements?
Why are retired athletes preferred over current athletes for endorsements?
What type of media is characterized as relatively inexpensive with good reach?
What type of media is characterized as relatively inexpensive with good reach?
During which stage of the sponsorship process is it critical to listen 80% of the time?
During which stage of the sponsorship process is it critical to listen 80% of the time?
What risk is described as the highest during the implementation stage of sponsorship?
What risk is described as the highest during the implementation stage of sponsorship?
How do sales promotions typically impact attendance at events immediately following a promotional activity?
How do sales promotions typically impact attendance at events immediately following a promotional activity?
What is a hallmark event intended to enhance?
What is a hallmark event intended to enhance?
What is a significant challenge when using electronic media for advertising effectively?
What is a significant challenge when using electronic media for advertising effectively?
What do contests and sweepstakes primarily aim to achieve for sponsors?
What do contests and sweepstakes primarily aim to achieve for sponsors?
Which guideline is crucial when creating print media for marketing?
Which guideline is crucial when creating print media for marketing?
Flashcards
Game Form
Game Form
The fundamental aspect of a sport experience, including the rules, techniques, and unique features that define a particular sport.
Star Power
Star Power
The impact of individual athletes, coaches, and team owners on the sport product. Star players, coaches, and even owners can make a sport more appealing.
Fan Behavior
Fan Behavior
The role of fans in shaping the sport product. Their presence, energy, and the rules that govern their behavior can create a unique and engaging experience.
Equipment and Apparel
Equipment and Apparel
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Venue
Venue
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Market Research
Market Research
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Syndicated Data
Syndicated Data
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Custom Research
Custom Research
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Qualitative Research Methods
Qualitative Research Methods
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Quantitative Research Methods
Quantitative Research Methods
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Other Data Sources
Other Data Sources
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Users of Market Research
Users of Market Research
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Applications of Market Research
Applications of Market Research
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Marketing Myopia
Marketing Myopia
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Winning absolves all other sins
Winning absolves all other sins
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Sport marketing
Sport marketing
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Outbound Sales Approach
Outbound Sales Approach
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Unique Qualities of the Sport Product
Unique Qualities of the Sport Product
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Sport Market
Sport Market
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The belief that winning absolves all other sins
The belief that winning absolves all other sins
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Pricing the Sport Product
Pricing the Sport Product
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Challenges in Marketing Sport Product
Challenges in Marketing Sport Product
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Marketing Through Sport
Marketing Through Sport
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Proactive PR
Proactive PR
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Interactive PR
Interactive PR
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Community Relations
Community Relations
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Corporate Philanthropy
Corporate Philanthropy
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Public Relations in Sport Marketing Mix
Public Relations in Sport Marketing Mix
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Sport Public Relations in the Digital Age
Sport Public Relations in the Digital Age
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Informing and Communicating
Informing and Communicating
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Shaping and Enhancing Image
Shaping and Enhancing Image
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Promoting Employee Relations
Promoting Employee Relations
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Launching New Products or Innovations
Launching New Products or Innovations
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Trademark Law
Trademark Law
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Copyright Law
Copyright Law
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Patent Law
Patent Law
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Right of Publicity
Right of Publicity
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Sport Marketing Communications
Sport Marketing Communications
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Ambush Marketing
Ambush Marketing
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Promotion Law
Promotion Law
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Emerging Issues
Emerging Issues
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Return on Objectives (ROO)
Return on Objectives (ROO)
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Return on Engagement (ROE)
Return on Engagement (ROE)
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Social Media Sentiment Analysis
Social Media Sentiment Analysis
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Customer Experience Management
Customer Experience Management
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Increasing Awareness through Sports Sponsorships
Increasing Awareness through Sports Sponsorships
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Image Transfer in Sports Sponsorships
Image Transfer in Sports Sponsorships
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Community Involvement through Sports Sponsorships
Community Involvement through Sports Sponsorships
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Generating Media Benefits through Sports Sponsorships
Generating Media Benefits through Sports Sponsorships
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Showcasing Unique Product Features through Sports Sponsorships
Showcasing Unique Product Features through Sports Sponsorships
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Achieving Sales Objectives through Sports Sponsorships
Achieving Sales Objectives through Sports Sponsorships
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Creating Exclusivity through Sports Sponsorships
Creating Exclusivity through Sports Sponsorships
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Gaining Hospitality and Entertainment Opportunities through Sports Sponsorships
Gaining Hospitality and Entertainment Opportunities through Sports Sponsorships
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Securing Entitlement or Naming Rights through Sports Sponsorships
Securing Entitlement or Naming Rights through Sports Sponsorships
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Sponsor Activation
Sponsor Activation
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Evaluating Sponsorship Effectiveness
Evaluating Sponsorship Effectiveness
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Study Notes
Sport Marketing Book Summaries - Chapter 1
-
The NBA and Global Marketing Strategy
- Product development and marketing strategies are integrated to improve product performance
- Stricter policies, salary caps, and revenue sharing methods were implemented to improve brand image and product value.
- NBA developed partnerships with broadcasting companies to enhance national and global product reach.
-
Weathering Recessions
- Sports marketing, like other industries, is affected by economic downturns
- Measures were taken, such as reducing ticket prices and creating payment plans, to encourage attendance and maintain business during recessions.
- Special initiatives and incentives were implemented to attract customers.
-
The Competitive Marketplace
- Rivalry among different leagues/teams in the same sports market
- Intense competition for market share and fan engagement
- Media strategies are used to gain an advantage
-
Developing Media Technology
- Innovation in media technology expands coverage and accessibility of sporting events
- Faster and more in-depth coverage of events
-
Consumer Concerns
- Consumer sensitivity to costs and economic situations influences purchasing behavior
- Consumers are more attuned to value and affordability.
-
Rural/Urban Sports Marketing
- Rural high schools often face resource challenges related to sports funding.
- Efforts to re-establish and maintain sports programs in rural areas.
-
Sports Marketing Defined
- Activities focused on satisfying the wants and needs of sports consumers through exchange processes.
- Activities of consumer and industrial marketers utilize sports images to promote goods and services
Sport Marketing Book Summaries - Chapter 2
-
Strategic Marketing Management
- Comprehensive framework for strategic marketing leadership and emphasizes the need for thorough and creative marketing plans encompassing strategy and tactics.
- Defines a 5-step plan for marketing planning process.
- Development of vision, objectives, and purpose.
- Development of strategic goals and objectives.
- Development of a marketing mix plan.
- Integration of the marketing plan into the broader organizational contexts.
- Control and evaluation of all marketing plan elements
-
Importance of Factors and Forecasting
- The significance of trends in the market is crucial and
- Forecasting future developments is essential.
Sport Marketing Book Summaries - Chapter 3
-
Understanding the Sports Consumer
- Socialization, Involvement, and Commitment
- Environmental and individual factors define consumer engagement in sports.
- Socialization, involvement, and commitment to sports influence consumer behavior.
- Socialization, Involvement, and Commitment
-
Behavioral, Cognitive, and Affective Involvement
- Behavioral: Active participation in sports activities
- Cognitive: Acquiring knowledge about sports
- Affective: Emotions associated with sports and events
-
Commitment to Sports
- Frequency, duration, and intensity of involvement in a sport activity
-
Consumer Progression in Sports Marketing
- Focus on existing consumers and new fans
- Shift consumer interest for higher level participation and engagement.
-
Implications for Marketing Sports
- Understanding different consumer segments is vital for effective marketing efforts.
- Effective marketing should appeal to and cater to varied consumer needs and motivations.
Sport Marketing Book Summaries - Chapter 4
-
Market Research for Sport
- Importance of data-driven decision making for success in the sport business
- Defined as the process of understanding sport fans.
- Various sources for gathering insights
- Nielsen and Arbitron (media consumption data)
- Scarborough (consumer behavior data)
- ESPN Sports Poll
- Qualitative and quantitative methods for research analysis are used to explore and understand consumer behaviors and preferences.
-
Data Sources
- Data is used from both internal and external sources to analyze and conduct research.
- External sources include data from market research entities, social media, and consumer surveys.
- Internal sources include data from in-house marketing and sales teams.
Sport Marketing Book Summaries - Chapter 5
-
Market Segmentation
- Bridges managerial analysis and action to develop effective marketing strategies.
- Understanding consumers and their varied preferences is essential.
- Consumer segmentation can be based on various criteria
- Attitudes, opinions, and lifestyle
- Level of engagement with various sporting events
- Consumption Patterns
-
Consumer Segmentation Strategies
- Focus groups are used to understand behaviors and desires.
- Consumers are categorized into different segments based on demographics, psychographics, and product benefits.
Sport Marketing Book Summaries - Chapter 6
-
The Sport Product
- Sport products are dynamic and complex entities incorporating various factors
- The core game, performance, or the experience encompasses the full scope of elements—atmosphere, apparel, equipment, entertainment, and pre/post-game events.
-
Understanding the Core Product and Extensions
- Core product in sports is the primary performance or game aspect.
- Extensions include activities that surround the core product, such as pre-game celebrations, post-game analyses, and merchandise.
-
Game Presentation
- Characteristics to attract consumers, such as unique rules, play style, and player/coach/owner personalities.
Sport Marketing Book Summaries - Chapter 7
-
Managing Sport Brands
- Branding is a crucial component of sport marketing, involving a name, logo, symbols, and colors that represent a brand.
- Creates a strong identity and fosters positive associations.
-
Brand Equity
- Brand equity is valuable for attracting or maintaining fans and improving revenue streams.
- It is critical for building a strong brand.
-
Factors that Influence Brand Equity
- Brand equity can be shaped by various elements
- Loyalty among consumers
- Winning (success) in games and events
- Brand equity can be shaped by various elements
Sport Marketing Book Summaries - Chapter 8
-
Sales and Service Strategies
- Relationship between media, sponsors, and fans, within the marketing and sales process, is analyzed and discussed.
- Key focus: understanding and satisfying the wants and needs of customers.
- Understand and evaluate different approaches and processes for marketing and selling.
-
Sales Methodologies
- Different methodologies for sales, such as direct marketing, are discussed.
- Focus is on effective and satisfying sales.
Sport Marketing Book Summaries - Chapter 9
-
Sponsorship Strategies
- Focus on promotional licensing to create and improve brand associations.
- Corporate partnership or product interaction can create greater awareness and market share for the sport entity.
-
Sponsorship in Marketing Mix
- Sponsors’ investment is evaluated within the broader marketing mix (4Ps) to understand how it impacts the product, price, promotion, and place.
Sport Marketing Book Summaries - Chapter 10
-
Promotion and Paid Media
- Emphasis on effective ways to reach customers
- Media outlets are utilized for promotion and marketing
- Printed media (newspapers, magazine), digital platforms, billboard ads.
-
Athlete Endorsements
- Use and development of endorsements
- Athlete persona and image to improve brand trust
Sport Marketing Book Summaries - Chapter 11
-
Social Media in Sports
- Importance of social media for engaging audiences
- Realtime communications
- Increased Fan Engagement
- Leveraging social media for marketing and promotion.
-
Building Social Media Presence
- Identify target markets and use strategies to influence consumer behavior
- Develop strategies to enhance and build a positive image of the sport, as a product.
Sport Marketing Book Summaries - Chapter 12
-
Delivering and Distributing Core Products and Extensions
- Essential aspect of effective sport marketing
- Effective distribution channels are critical to gain market share.
- Focus on proper venue and product delivery to fans.
-
Core Sport Concepts
- Distribution strategies consider customer needs, preferences, and the overall experience
Sport Marketing Book Summaries - Chapter 13
- Putting it all Together
- Interdependence of the Five Ps (promotion, place, price, product, and people)
- Understanding interconnectivity
Sport Marketing Book Summaries - Chapter 14
-
Legal Aspects of Sport Marketing
- Importance of understanding legal considerations to avoid legal liabilities
- Focus on trademarks, copyrights, promotion law (contest rules and regulations)
- Understand the legal issues, protection, and promotion to avoid legal issues.
-
Protecting Intellectual Property and Branding
- Protection of trademarks, copyrights, and patents is a crucial legal aspect.
- Ensure legal compliance and address legal challenges.
Sport Marketing Book Summaries - Chapter 15
-
Marketing Plan Integration
- Evaluate performance of all facets of the marketing plan.
- All aspects of the plan must align and influence one another.
-
Key Takeaways
- Marketing programs must be proactive and address every aspect of the business, including the environment, consumers, products, and financial considerations.
- Understanding customer behaviors is paramount to achieving success.
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