South Korea Management Review
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Questions and Answers

What percentage of South Koreans graduate from high school?

About 70 percent of South Koreans graduate from high school.

What was the relationship between South Korea and Japan during the period of annexation?

South Korea was annexed by Japan between 1910 and 1945.

Who was the president of South Korea from 1993 to 1998?

President Kim Young Sam.

What major programme did the South Korean government undertake during Kim Young Sam's presidency?

<p>The government embarked on a programme of economic revitalization and deregulation.</p> Signup and view all the answers

What organization did South Korea seek to join, influencing its economic policies?

<p>The Organisation for Economic Co-operation and Development (OECD).</p> Signup and view all the answers

How do many Koreans feel about Japan, despite normalized relations?

<p>Many Koreans feel deep suspicion and resentment towards Japan.</p> Signup and view all the answers

What is a significant economic challenge mentioned that affects South Korea's perception of Japan?

<p>Japan is regarded as an important economic rival.</p> Signup and view all the answers

What does the content suggest is a cultural priority for Koreans regarding their economy?

<p>Achieving more than what was attained during recent decades by the Japanese.</p> Signup and view all the answers

What is the primary source of capital for Anglo-Saxon companies?

<p>Market sources drive Anglo-Saxon companies to meet short-term expectations.</p> Signup and view all the answers

How do chaebols differ from Japanese companies in terms of capital utilization?

<p>Chaebols focus more on relationships with the government and banks rather than just the market.</p> Signup and view all the answers

What aspect makes chaebols competitive, according to the passage?

<p>Chaebols are described as being closely-knit and competitive in spirit.</p> Signup and view all the answers

What historical influence affects companies in their capital access?

<p>Historical influences shape how countries modernize and organize access to capital and human skills.</p> Signup and view all the answers

What tendency is noted among the leadership of chaebol companies regarding their origins?

<p>Leadership often takes pride in their humble origins and the recent founding of their businesses.</p> Signup and view all the answers

How does the investment outlook between Anglo-Saxon companies and Japanese companies differ?

<p>Anglo-Saxon companies prioritize short-term gains, whereas Japanese companies emphasize long-term strength.</p> Signup and view all the answers

In what way do chaebols expand in the world market?

<p>Chaebols expand rapidly and produce major international brands.</p> Signup and view all the answers

What is a key characteristic of chaebols in their relationship with the Korean government?

<p>They maintain close relationships with the Korean government.</p> Signup and view all the answers

How do traditional Confucian values influence the work ethic of Korean workers?

<p>Traditional Confucian values, particularly diligence and harmony, enhance the work ethic of Korean workers.</p> Signup and view all the answers

What role did the founder of Samsung play in shaping the company's corporate culture?

<p>Lee Byung Chul, Samsung's founder, focused on creating a collegial atmosphere within the company.</p> Signup and view all the answers

What are the primary motivational factors for Korean employees?

<p>High wages and job security are the primary motivational factors for Korean employees.</p> Signup and view all the answers

Describe the traditional reward and promotion system in South Korean companies.

<p>The traditional reward and promotion system in South Korean companies is based on seniority.</p> Signup and view all the answers

How does employee unrest in Samsung compare to that of Hyundai?

<p>Samsung experiences a significantly lower level of employee unrest compared to Hyundai.</p> Signup and view all the answers

What does Fukuyama indicate about the management style of Korean businesses?

<p>Fukuyama indicates that Korean businesses tend to be hierarchical, authoritarian, and centralized.</p> Signup and view all the answers

What is the instinct driving Korean employees in their work environment?

<p>The instinct for survival drives Korean employees, influenced by historical instability and poverty.</p> Signup and view all the answers

In what way is performance recognized in the context of the evolving workplace in Korea?

<p>Performance is increasingly recognized as a crucial factor for bonuses in Korean workplaces.</p> Signup and view all the answers

What management approach contrasts with the concept of empowerment in some US companies?

<p>A belief in formalisation, centralisation, and control.</p> Signup and view all the answers

What historical experience in France has influenced its management culture?

<p>Experience of military conscription and reservist duty.</p> Signup and view all the answers

What is meant by 'right-sizing' in management?

<p>It refers to delayering management structures to reduce costs.</p> Signup and view all the answers

What is Colbertisme, and how does it relate to economic policy?

<p>Colbertisme is a mercantilist philosophy prioritizing national interests in industrial policy.</p> Signup and view all the answers

What potential problem is associated with family-owned sectors in South Korea?

<p>The concentration of power and control over key economic activities.</p> Signup and view all the answers

How is the role of professional management evolving in South Korea?

<p>Professional management is becoming an increasingly powerful and well-qualified elite group.</p> Signup and view all the answers

What are the implications of interventionist government policy in industry?

<p>It aims to manipulate external interests in favor of national economic goals.</p> Signup and view all the answers

What is the balance that some Western companies seek in management structure?

<p>Balancing short-term cost reductions with stronger leadership qualities.</p> Signup and view all the answers

What problems can arise from succession in South Korean companies?

<p>Substantial problems arise when the eldest son is incompetent or uninterested in leading the corporation.</p> Signup and view all the answers

From where do South Korean companies recruit professional managers when family options are exhausted?

<p>They recruit from lineages, clans, localities, and regions.</p> Signup and view all the answers

How does recruitment from kinship groups mitigate the effects of nepotism?

<p>It draws on extensive pools of individuals, providing a broader selection than just immediate family.</p> Signup and view all the answers

What comment did Fukuyama make about Korean chaebol?

<p>He noted that they started as family businesses and many remain family-owned and family-managed at high levels.</p> Signup and view all the answers

What is meant by 'regionalism' in the context of recruitment?

<p>Regionalism refers to the practice of recruiting managers based on their geographic origin, focusing particularly on certain provinces.</p> Signup and view all the answers

Why is lineages and clan recruitment significant for South Korean companies?

<p>It allows companies to maintain family control while accessing a larger talent pool.</p> Signup and view all the answers

What pressures led to the growth of South Korean companies?

<p>They grew under pressure from the state, which influenced operational and organizational changes.</p> Signup and view all the answers

How do 'bridges to sociability' relate to family businesses in South Korea?

<p>They enable South Koreans to transcend narrow familism by fostering broader connections through lineage and regional affiliations.</p> Signup and view all the answers

What challenge do Korean corporations face as they become multinational?

<p>They may experience a perceived loss of control from the corporate center in South Korea.</p> Signup and view all the answers

How was the new labor law interpreted within South Korea?

<p>It was seen as the end of a feudalistic arrangement where workers displayed strong loyalty in exchange for job security.</p> Signup and view all the answers

What was the state of social security in South Korea during the time referenced?

<p>Outside of the workplace, there was effectively no social security net provided by the state.</p> Signup and view all the answers

What event highlighted the worsening industrial relations climate during the economic crisis?

<p>The week-long occupation of Hyundai Motor Company in 1992 by workers.</p> Signup and view all the answers

What structural changes were mentioned as resulting from the economic crisis of 1997-1998?

<p>Delayering, downsizing, and redundancy of many managerial and administrative staff.</p> Signup and view all the answers

What effect did the mass unemployment during the economic crisis have on workers' relationships?

<p>It broke down the family spirit among workers and their companies.</p> Signup and view all the answers

What was the role of the police in the Hyundai factory occupation?

<p>15,000 riot police stormed the factory to end the workers' occupation.</p> Signup and view all the answers

According to Sohal and Ferme, how did the industrial relations climate change?

<p>It worsened drastically due to the economic crisis and resulting unemployment.</p> Signup and view all the answers

Flashcards

South Korea's annexation by Japan

South Korea was under Japanese rule from 1910 to 1945.

Kim Young Sam's Presidency

South Korean president from 1993 to 1998, focused on economic revitalization and deregulation.

Economic Revitalization

South Korea's effort to improve its economy by decreasing government control and improving competition.

OECD

An international organization dedicated to economic cooperation and development; South Korea wanted to join it.

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Taipan

A powerful businessman or leader in Asia, especially in the context of Korean business.

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South Korea-Japan Relations

Complex relations between South Korea (a former Japanese colony) and Japan, marked by economic rivalry and lingering resentment.

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Korean Work Force's Education

The majority of South Korean workers have a high school education or higher.

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Korean Management Style

Korean business practices and management styles are described in the text as being impacted by desire to outperform the Japanese.

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Chaebol influence

Chaebols are significantly influenced by Korean government and historical modernization processes.

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Capital sources

Companies can get funding from markets, governments, banks, or personal connections.

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Market-driven capital

Market-driven capital prioritizes short-term gains and maximum returns.

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Japanese capital focus

Japanese companies prioritize long-term strength and connections within their networks (like groups of companies), rather than just short-term gains.

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Chaebol family involvement

Chaebols, similar to Japanese counterparts, are often run by founding families.

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International presence

Chaebols are major players in international markets (and have globally recognized brands).

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Business Leadership

Leadership of Chaebol companies is typically proud of their humble origins, often emphasizing recent origins.

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Business Competitiveness in Chaebols

Chaebols are described as being even more closely knit and competitive than their Japanese counterparts. This competitiveness is often driven by having strong family connections within the company.

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Korean work motivation

Korean workers are motivated by traditional values (like diligence and harmony), realistic needs, and a desire for security and high wages; company size and seniority also influence their motivation.

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Samsung's management style

Samsung, under Lee Byung Chul, prioritized a collegial atmosphere, resulting in lower employee unrest compared to Hyundai.

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Hyundai's management style

Hyundai, under Chung Ju Young, employed a more authoritarian management style compared to Samsung

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Korean company hierarchy

Korean businesses often operate with a hierarchical and centralized structure, especially those run by founding families.

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Reward system influence

In South Korean companies, seniority is a key factor in wages, but performance becomes increasingly important for bonuses.

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Motivational factors in Korea

High wages and job security are among the most important motivational factors for Korean employees

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Conflict avoidance

Samsung's approach to worker relations was associated with lower levels of workplace conflicts or strikes compared to companies with a more authoritarian style.

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Confucian values

Confucian values, such as diligence and harmony, have contributed to a strong work ethic in Korea.

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Colbertisme

A mercantilist economic philosophy where the nation-state's interests drive industrial policy, competition, and international trade. It aims to control foreign interests to benefit the nation.

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South Korea's Management Style

Characterized by strong hierarchy, formalized processes, and a central focus on control. This contrasts with the 'empowerment' trend in some Western companies.

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South Korea's Business Ownership

Dominated by family-owned and controlled businesses, with strong influence in key economic activities. This has raised concerns about power concentration.

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South Korea's Professional Managers

A growing group with increasing influence and qualifications, contributing to the country's economic development. This group plays a role in mitigating concerns about family-owned businesses.

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South Korea's Government Intervention

Historic and continuing involvement in industry and trade, often with a determined approach to shape the economy. This aligns with the Colbertiste philosophy.

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South Korea's Management Deficit

A potential challenge arising from downsizing management structures to reduce costs. This could lead to a shortage of skilled managers.

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South Korea's Economic Concerns

A growing concern about the dominance of family ownership and control, and its potential impact on power dynamics and economic opportunities.

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Family Control in South Korean Businesses

South Korean companies often prioritize family ownership and management, even as they grow and require professional managers.

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Succession Problems

When a family business needs to find a successor, difficulties arise if the eldest son is incompetent or uninterested in taking charge.

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Recruitment from Lineage

South Korean companies often recruit employees from family lineages, clans, or regions to maintain control, especially when immediate family members aren't suitable.

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Professional Management

As South Korean companies expanded, they needed professional managers to handle operations, leading to recruitment from lineages, clans, and regions.

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Lineage and Clan Advantages

Lineage and clan-based recruitment allows for access to a large pool of potential employees within a close-knit network.

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Regionalism in Recruitment

South Korean companies often recruit from specific regions, like Kyongsang provinces, Kyonggi, and Seoul, creating regional hiring patterns.

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Bridges to Sociability

Concepts like lineage, clan, and regionalism act as bridges to social connections, allowing South Koreans to expand their networks beyond immediate family.

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Mitigating Nepotism

Lineage and clan-based recruitment, while potentially nepotistic, can provide a large pool of potential employees, helping to reduce the negative consequences of nepotism.

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Korean Management's Dilemma

Korean corporations, as they globalize, are facing a difficult decision: empowering overseas managers may lead to perceived loss of control by headquarters in South Korea.

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New Labor Law in South Korea

The new labor law in South Korea was interpreted by some as the end of a loyal worker-company model, transitioning towards a more individualistic workforce.

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South Korea's Social Safety Net

South Korea's state-provided social safety net is weak, leaving workers more vulnerable outside of the workplace.

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Hyundai Motor Company Strike

The 1992 strike at Hyundai Motor showed the fragility of the 'family spirit' work model, highlighting worker dissatisfaction.

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Korean Industrial Relations Climate

The industrial relations climate in South Korea is described as sensitive and prone to conflict, influenced by factors like mass unemployment.

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Impact of Economic Crisis on Korea

The 1997-1998 economic crisis in South Korea led to mass unemployment and structural changes in the workforce, causing uncertainty and instability.

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Delayering and Downsizing

Korean companies responded to the economic crisis by restructuring, reducing layers of management and personnel, leading to redundancy.

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Uncertainty in Korean Workforce

With increased unemployment and restructuring, Korean workers face a higher level of uncertainty and instability in their jobs.

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Study Notes

South Korea Management Review

  • South Korea has a population of 44 million.
  • It's a newly industrialized country with significant growth since the 1960s.
  • In 1995, it was the 11th largest economy and 12th most important trading nation globally.
  • Per capita income rose from 87in1962to87 in 1962 to 87in1962to10,000 in 1995.
  • Key industries include automobiles, electronics, steel, textiles, and shipbuilding.
  • The country has strong ties with Japan, owing to its colonial past, despite present economic rivalry with Japan. Suspicions and resentments endure regarding Japan.
  • Strong commitment to education with high literacy and achievement rates.
  • Confucianism, Buddhism, and Christianity shape religious and philosophical beliefs.
  • A strong emphasis on education results in high proportion of engineers and scientists.
  • 70% of the workforce graduates from high school.
  • The nation's work culture is characterized by large power distance, collectivism, and strong uncertainty avoidance, according to Hofstede's 1991 analysis.
  • Experiences significant economic crises in 1997-1998 which led to seeking IMF support.

National Culture

  • High power distance, authoritarianism, a feature of Korean society
  • Collectivism and communitarianism are important aspects, associated with family and clan memberships
  • High uncertainty avoidance
  • Monochronic/Polychronic behaviour, described as being both persistent and flexible.
  • High context communication, emphasizing personal and family networks over formal information structures.

Business Culture

  • Confucianism is a significant influence on the Korean management style spanning 500 years of the Yi Dynasty (1392–1910.)
  • Korean business is clan-based, with family ownership and management common, especially in chaebol.
  • National prestige and reputation are key motivations for Korean businesses.

South Korean Management

  • Chaebol are large family-owned conglomerates.
  • Many major companies belong to a chaebol network.
  • Families often dominate top management positions.
  • The chaebol represent an important part of South Korea's industrial fabric.
  • Professional managers are playing an increasingly important role, and are often better equipped for globalized competitive environments.

Working Practices and Relations

  • Hierarchical and disciplined work environment
  • Strong respect for authority and seniority.
  • Loyalty to employers and taipans is strongly encouraged.
  • Employees are considered valuable assets.
  • Training is seen as integral to company activities.
  • Management traditionally autocratic.
  • High degree of formalisation and centralisation.

Communication

  • Primarily vertical communication, with superiors issuing directives and subordinates expected to implement them.
  • Clear preference in using general directives over detailed explanations.
  • Strong emphasis on hierarchical trust and understanding.
  • Face saving and politeness are highly valued.

Samsung as an Example

  • Samsung was, and is, a large and successful chaebol.
  • Strong emphasis on globalization and acquiring Western technologies from mergers.
  • Focused on global expansion and high-volume, low-cost strategies.

Industrial Relations

  • Industrial relations are complex, potentially resulting in significant unrest
  • Strikes and labor unrest are common, driven by factors including OECD and ILO calls for reduced restrictions on trade unions, development of the more activist KCTU.
  • Increasing unemployment and uncertainty impact labor stability.

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Explore the unique economic growth and management practices of South Korea since the 1960s. This quiz covers key industries, cultural influences, and educational achievements that shape the nation's workforce. Test your knowledge on how South Korea transitioned into a newly industrialized economy and its international trading relationships.

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