Sony's Entry into the US Market

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Questions and Answers

What is the ultimate goal in a negotiation, according to the text?

  • To win a victory on the price term.
  • To create value and profit. (correct)
  • To get a specified level of quality for the money spent.
  • To achieve a low price.

What example does the text use to illustrate the importance of focusing on value rather than just price?

  • The negotiation process for cutting the price of records in the 1940s.
  • The power dynamics between CBS and local radio stations in the early days of radio broadcasting.
  • The conflict between Drexel Burnham Lambert and Salomon Brothers over the RJR Nabisco bid.
  • William Paley's strategy of giving away CBS's radio programming in exchange for advertising rights. (correct)

What is the suggested approach to setting goals for a negotiation?

  • Setting a high target to leverage your bargaining power.
  • Negotiating with a clear understanding of your underlying needs and interests.
  • Setting a specific, optimistic-but-justifiable target and committing to it. (correct)
  • Being realistic and flexible to adapt to changing circumstances.

What is the importance of carrying your goal with you into the negotiation?

<p>To remind yourself of your underlying needs and interests. (D)</p> Signup and view all the answers

What is the primary difference between goals and expectations?

<p>Goals are driven by desire, while expectations are driven by a sense of entitlement. (A)</p> Signup and view all the answers

What is a potential reason for a multibillion-dollar bid to collapse, as exemplified by the RJR Nabisco case?

<p>A clash of egos and control issues related to personal ambition. (C)</p> Signup and view all the answers

What is the primary message conveyed by the text regarding the importance of price in negotiation?

<p>Price is often a secondary factor compared to value and profit. (B)</p> Signup and view all the answers

What is the impact of expectations on negotiation outcomes?

<p>Expectations provide conviction and confidence, influencing negotiating strategies. (C)</p> Signup and view all the answers

What is the key takeaway regarding negotiation from the example of William Paley's success in the early days of radio broadcasting?

<p>Focusing on value creation can lead to unexpected opportunities and success. (A)</p> Signup and view all the answers

How does the example of Morita and Sony illustrate the transition from a goal to an expectation?

<p>Morita's experience with Bulova convinced him that branding was more important than sales volume. (D)</p> Signup and view all the answers

What does the text suggest as a key factor to consider when preparing for negotiation?

<p>Analyzing your own underlying needs and interests. (B)</p> Signup and view all the answers

What is the main reason why individuals often fail to exceed their goals in negotiations?

<p>Negotiators are limited by the upper limit of their goals, preventing them from achieving more. (B)</p> Signup and view all the answers

What is the role of preparation in developing strong expectations for negotiations?

<p>Preparation allows negotiators to gather information and build a strong case for their goals. (B)</p> Signup and view all the answers

What is the key difference between a goal and an expectation in terms of the impact of failing to achieve it?

<p>Failing a goal is accepted with resignation, while failing an expectation is met with disappointment. (B)</p> Signup and view all the answers

Which of the following statements is NOT supported by the text regarding the relationship between goals and expectations in negotiations?

<p>Expectations are automatically formed based on past experiences. (B)</p> Signup and view all the answers

What is the main message conveyed by the author through the example of parents and their children's college aspirations?

<p>Parents' expectations can significantly influence their children's academic choices. (B)</p> Signup and view all the answers

What is the first step recommended in the negotiation process?

<p>Clearly define your own defendable target. (A)</p> Signup and view all the answers

Why is it important to be specific when setting negotiating goals?

<p>It provides a clearer picture of the market standards and comparable jobs. (C)</p> Signup and view all the answers

What does the text suggest as a method to increase your psychological commitment to your negotiating goal?

<p>Visualizing the feeling of achieving your goal. (D)</p> Signup and view all the answers

What is the main benefit of being specific in setting negotiating goals?

<p>It clarifies your own expectations and strengthens your commitment to achieving them. (B)</p> Signup and view all the answers

How does the example of the MBA student contribute to the argument for setting specific goals?

<p>It demonstrates how visualizing success can contribute to goal achievement. (A)</p> Signup and view all the answers

What advice does the text offer to help you communicate your commitment to your goal?

<p>Provide solid arguments and justification for your goals. (A)</p> Signup and view all the answers

What does the text suggest as an important aspect of showing concern for the other party's perspective?

<p>Understanding their needs and expectations. (D)</p> Signup and view all the answers

What does the text suggest as a key strategy for effectively presenting your ideas in a negotiation?

<p>Provide solid justification for your ideas and show concern for the other party's perspective. (A)</p> Signup and view all the answers

What is a major factor that influences people to set modest goals?

<p>A need to protect their self-esteem (B)</p> Signup and view all the answers

What is the main difference between a 'wimp-win' and a 'win-win' negotiator?

<p>A 'wimp-win' negotiator focuses on their own bottom line, while a 'win-win' negotiator has more ambitious goals. (D)</p> Signup and view all the answers

What is a key factor that can lead to setting low goals due to insufficient information?

<p>Failing to adequately research applicable standards (C)</p> Signup and view all the answers

How can individuals overcome the negative feeling of dissatisfaction that often accompanies setting higher goals?

<p>Gradually increasing the difficulty of goals over time (C)</p> Signup and view all the answers

Which of the following is NOT a reason for low goal setting mentioned in the text?

<p>Desire for a quick and effortless win (D)</p> Signup and view all the answers

What is the primary reason for adjusting goals to reflect relationship concerns, as mentioned in the text?

<p>To maintain a positive rapport with the other party (A)</p> Signup and view all the answers

What is the suggested approach to setting ambitious goals that balances optimism with realism?

<p>Moderating initial targets with realistic adjustments (A)</p> Signup and view all the answers

What does the text suggest about the relationship between achieving ambitious goals and future goal setting?

<p>Success leads to higher goals, while failure leads to lower goals. (A)</p> Signup and view all the answers

In negotiations, what is a key suggestion for setting goals?

<p>Clearly define underlying interests and needs (A)</p> Signup and view all the answers

What impact does setting ambitious bargaining goals have on negotiation outcomes, according to the research mentioned?

<p>Ambitious goals can lead to more favorable negotiation outcomes (C)</p> Signup and view all the answers

In the experiment conducted by Siegel and Fouraker, what motivated negotiators to achieve specific bargaining goals?

<p>The promise of a larger bonus for exceeding a more challenging target (B)</p> Signup and view all the answers

What is a potential reason why people tend to set modest bargaining goals?

<p>They fear rejection or failure in negotiation (B)</p> Signup and view all the answers

Aside from financial rewards, what other factors might motivate individuals in negotiation?

<p>All of the above (D)</p> Signup and view all the answers

In the context of a bank merger, how does the position of the firm's name in the advertisement indicate the lead bank?

<p>The name listed first indicates the lead bank (D)</p> Signup and view all the answers

What does the content suggest about common negotiation pitfalls?

<p>Focusing solely on price can neglect other important aspects (B)</p> Signup and view all the answers

Based on the information provided, what is a crucial aspect of setting effective negotiation goals?

<p>The need to be realistic and practical to ensure achievability (D)</p> Signup and view all the answers

What was Sony's initial goal with the miniature transistor radio?

<p>To establish Sony as a global brand known for innovative products. (D)</p> Signup and view all the answers

What was the initial reaction of American companies to Sony's miniature transistor radio?

<p>Skeptical, as they believed consumers preferred larger radios. (D)</p> Signup and view all the answers

What condition did Bulova propose in their offer to buy 100,000 radios from Sony?

<p>Sony would market the radios under the Bulova brand. (A)</p> Signup and view all the answers

Why was Bulova's initial offer a 'deal of a lifetime' for Sony?

<p>It would provide Sony with a significant source of funding. (A)</p> Signup and view all the answers

What was the main point of conflict between Sony's long-term goal and Bulova's offer?

<p>Sony wanted to sell the radio as an independent brand, while Bulova wanted to resell it under their own brand. (B)</p> Signup and view all the answers

What was the main reason behind the Sony executive board's initial response to Morita's cable?

<p>They believed it was a good business opportunity for Sony. (A)</p> Signup and view all the answers

After considering the offer, Morita decided to reject Bulova's condition. What does this reveal about Morita's approach to negotiation?

<p>He was willing to sacrifice short-term gains for long-term goals. (A)</p> Signup and view all the answers

Why did the Bulova purchasing officer argue that the 'company name is a famous brand that has taken over fifty years to establish'?

<p>To justify their requirement for Sony to sell under Bulova's brand. (C)</p> Signup and view all the answers

Flashcards

High Aims

Setting ambitious goals to achieve high success.

Akio Morita

Sony's leader who aimed to enter the US market.

Original Equipment Manufacturer

A company that makes products but sells them under another brand.

Bulova's Offer

An order from Bulova for 100,000 radios with a brand condition.

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Sony's Goal

To establish itself as an independent, global brand.

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Negotiation Persistence

Continuing to negotiate despite challenges.

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Brand Recognition

The extent to which consumers identify a brand by its name.

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Decision-Making

The process of making choices, especially under pressure.

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Simple Goal

A target we strive toward that is often beyond past achievements.

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Expectation

A belief about what we should reasonably accomplish; it impacts our emotions.

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Attitude

The way we feel about our goals and expectations; it differentiates them.

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Role of Goals

Goals provide direction but do not guarantee fulfillment.

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Role of Expectations

Expectations create conviction and emotional investment in outcomes.

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Parental Expectations

Beliefs parents have about children achieving educational milestones like college.

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Negotiation Goals

Objectives set during negotiations that help establish the upper limit of requests.

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Research on Goals

Studies show that setting goals triggers strong motivation to strive for them.

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Lead Bank

The bank identified as the primary financial institution in a deal.

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Goal Setting

The process of identifying what you want to achieve in negotiations.

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Importance of Aspirations

Higher aspirations in negotiations lead to better performance.

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Bargaining Goals

Targets set prior to negotiations to gauge success expectations.

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Ambitious Target vs. Modest Target

Negotiators with higher targets achieved better profits than those with lower targets.

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Financial Incentives

Rewards provided to negotiators for meeting or exceeding goals.

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Prenegotiation Expectations

The expectations and confidence level a negotiator has before negotiations start.

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Negotiation Experiment

Studies that demonstrate the effects of goal setting on negotiation outcomes.

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Optimistic Target

A goal that is hopeful yet reasonable considering circumstances.

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Specific Goals

Goals that are clear and detailed, leaving no room for ambiguity.

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Commitment to Goals

Transforming your goal into a firm expectation by writing it down and discussing it.

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Negotiation Preparation

Understanding your needs and interests before entering negotiations.

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Value over Price

The concept that obtaining value is more important than just securing a low price.

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Long-term Relationships

Creating conditions for future business through consistent quality and service.

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Control in Negotiations

The significance of power dynamics and authority during negotiation discussions.

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RJR Nabisco Case

A failed negotiation due to disputes over name recognition and turf between firms.

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Modest Goals

Low targets set to protect self-esteem, avoiding failure feelings.

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Wimp-Win Attitude

A negotiation mindset focused only on minimum acceptable outcomes.

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Information Deficiency

Lack of knowledge affecting negotiations and potential gains.

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Desire in Negotiation

The urgency of wants affecting goal setting and negotiation success.

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Incremental Goal Raising

Gradually increasing goals in small steps to maintain motivation.

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Effects of Success and Failure

Successful achievement leads to higher goals, while failures lower them.

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Optimistic Goals

Ambitious targets that must be believable and justified.

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Credible Negotiation Positions

Negotiation stances backed by legitimate standards and norms.

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Specificity in Goals

Setting clear and detailed targets in negotiations to avoid ambiguity.

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Defendable Target

A realistic goal in a negotiation that you are prepared to support with justification.

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Psychological Attachment

The emotional and mental commitment to achieving a goal, influenced by visualizing success.

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Commitment Techniques

Strategies to enhance your attachment to your goals, such as writing them down and discussing them.

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Visualization

A technique where you vividly imagine achieving your goal to increase confidence and motivation.

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Market Standards

Industry benchmarks that inform and justify your specific goals in negotiations.

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Justified Goals

Goals that are supported by logical arguments or evidence to ensure they are realistic and attainable.

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Study Notes

Sony's Initial Entry into the US Market

  • Sony, a Japanese company, introduced a miniature transistor radio in 1955.
  • The radio was successful in Japan but Sony's leader, Akio Morita, aimed to enter the US market.
  • Morita initially faced resistance from US retailers who preferred larger radios.
  • Bulova, a respected American electronics company, offered to buy 100,000 radios.
  • The deal had a condition: Sony would manufacture the radios but Bulova would sell them under their brand name.
  • Morita rejected this as it conflicted with Sony's goal of establishing its brand independently.
  • Morita's board, however, encouraged him to accept the offer, despite this concern.
  • Morita ultimately refused the deal, opting to prioritize long-term brand building over immediate profit.

Morita and Bulova Negotiation

  • Bulova's condition was common in sales transactions, as brand recognition was crucial.
  • Morita argued that Sony’s brand name was new and would become recognized in the future.
  • Morita's decision demonstrated strong vision and commitment to brand building.
  • Morita's decision was perceived as bold amongst his board.
  • The decision to reject Bulova's offer ultimately benefited Sony's long-term growth in the US market successfully.

Importance of Setting Goals

  • Goals define what you want.
  • Specific and measurable goals are crucial for success.
  • High aspirations encourage negotiators.
  • Commitment to goals motivates and improves persuasiveness.
  • Setting realistic, yet ambitious goals is important.
  • Writing down your goals solidifies commitment.
  • Conveying your goals to others establishes resolve and expectations.

Negotiation Goals Vs. Bottom Lines

  • A goal is the highest expectation for achieving a negotiation.
  • A bottom line is the minimum acceptable level for a negotiation.
  • Goals are more flexible and allow negotiators to focus on the outcome and values.
  • Goals facilitate negotiation success.

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