Podcast
Questions and Answers
What is the ultimate goal in a negotiation, according to the text?
What is the ultimate goal in a negotiation, according to the text?
- To win a victory on the price term.
- To create value and profit. (correct)
- To get a specified level of quality for the money spent.
- To achieve a low price.
What example does the text use to illustrate the importance of focusing on value rather than just price?
What example does the text use to illustrate the importance of focusing on value rather than just price?
- The negotiation process for cutting the price of records in the 1940s.
- The power dynamics between CBS and local radio stations in the early days of radio broadcasting.
- The conflict between Drexel Burnham Lambert and Salomon Brothers over the RJR Nabisco bid.
- William Paley's strategy of giving away CBS's radio programming in exchange for advertising rights. (correct)
What is the suggested approach to setting goals for a negotiation?
What is the suggested approach to setting goals for a negotiation?
- Setting a high target to leverage your bargaining power.
- Negotiating with a clear understanding of your underlying needs and interests.
- Setting a specific, optimistic-but-justifiable target and committing to it. (correct)
- Being realistic and flexible to adapt to changing circumstances.
What is the importance of carrying your goal with you into the negotiation?
What is the importance of carrying your goal with you into the negotiation?
What is the primary difference between goals and expectations?
What is the primary difference between goals and expectations?
What is a potential reason for a multibillion-dollar bid to collapse, as exemplified by the RJR Nabisco case?
What is a potential reason for a multibillion-dollar bid to collapse, as exemplified by the RJR Nabisco case?
What is the primary message conveyed by the text regarding the importance of price in negotiation?
What is the primary message conveyed by the text regarding the importance of price in negotiation?
What is the impact of expectations on negotiation outcomes?
What is the impact of expectations on negotiation outcomes?
What is the key takeaway regarding negotiation from the example of William Paley's success in the early days of radio broadcasting?
What is the key takeaway regarding negotiation from the example of William Paley's success in the early days of radio broadcasting?
How does the example of Morita and Sony illustrate the transition from a goal to an expectation?
How does the example of Morita and Sony illustrate the transition from a goal to an expectation?
What does the text suggest as a key factor to consider when preparing for negotiation?
What does the text suggest as a key factor to consider when preparing for negotiation?
What is the main reason why individuals often fail to exceed their goals in negotiations?
What is the main reason why individuals often fail to exceed their goals in negotiations?
What is the role of preparation in developing strong expectations for negotiations?
What is the role of preparation in developing strong expectations for negotiations?
What is the key difference between a goal and an expectation in terms of the impact of failing to achieve it?
What is the key difference between a goal and an expectation in terms of the impact of failing to achieve it?
Which of the following statements is NOT supported by the text regarding the relationship between goals and expectations in negotiations?
Which of the following statements is NOT supported by the text regarding the relationship between goals and expectations in negotiations?
What is the main message conveyed by the author through the example of parents and their children's college aspirations?
What is the main message conveyed by the author through the example of parents and their children's college aspirations?
What is the first step recommended in the negotiation process?
What is the first step recommended in the negotiation process?
Why is it important to be specific when setting negotiating goals?
Why is it important to be specific when setting negotiating goals?
What does the text suggest as a method to increase your psychological commitment to your negotiating goal?
What does the text suggest as a method to increase your psychological commitment to your negotiating goal?
What is the main benefit of being specific in setting negotiating goals?
What is the main benefit of being specific in setting negotiating goals?
How does the example of the MBA student contribute to the argument for setting specific goals?
How does the example of the MBA student contribute to the argument for setting specific goals?
What advice does the text offer to help you communicate your commitment to your goal?
What advice does the text offer to help you communicate your commitment to your goal?
What does the text suggest as an important aspect of showing concern for the other party's perspective?
What does the text suggest as an important aspect of showing concern for the other party's perspective?
What does the text suggest as a key strategy for effectively presenting your ideas in a negotiation?
What does the text suggest as a key strategy for effectively presenting your ideas in a negotiation?
What is a major factor that influences people to set modest goals?
What is a major factor that influences people to set modest goals?
What is the main difference between a 'wimp-win' and a 'win-win' negotiator?
What is the main difference between a 'wimp-win' and a 'win-win' negotiator?
What is a key factor that can lead to setting low goals due to insufficient information?
What is a key factor that can lead to setting low goals due to insufficient information?
How can individuals overcome the negative feeling of dissatisfaction that often accompanies setting higher goals?
How can individuals overcome the negative feeling of dissatisfaction that often accompanies setting higher goals?
Which of the following is NOT a reason for low goal setting mentioned in the text?
Which of the following is NOT a reason for low goal setting mentioned in the text?
What is the primary reason for adjusting goals to reflect relationship concerns, as mentioned in the text?
What is the primary reason for adjusting goals to reflect relationship concerns, as mentioned in the text?
What is the suggested approach to setting ambitious goals that balances optimism with realism?
What is the suggested approach to setting ambitious goals that balances optimism with realism?
What does the text suggest about the relationship between achieving ambitious goals and future goal setting?
What does the text suggest about the relationship between achieving ambitious goals and future goal setting?
In negotiations, what is a key suggestion for setting goals?
In negotiations, what is a key suggestion for setting goals?
What impact does setting ambitious bargaining goals have on negotiation outcomes, according to the research mentioned?
What impact does setting ambitious bargaining goals have on negotiation outcomes, according to the research mentioned?
In the experiment conducted by Siegel and Fouraker, what motivated negotiators to achieve specific bargaining goals?
In the experiment conducted by Siegel and Fouraker, what motivated negotiators to achieve specific bargaining goals?
What is a potential reason why people tend to set modest bargaining goals?
What is a potential reason why people tend to set modest bargaining goals?
Aside from financial rewards, what other factors might motivate individuals in negotiation?
Aside from financial rewards, what other factors might motivate individuals in negotiation?
In the context of a bank merger, how does the position of the firm's name in the advertisement indicate the lead bank?
In the context of a bank merger, how does the position of the firm's name in the advertisement indicate the lead bank?
What does the content suggest about common negotiation pitfalls?
What does the content suggest about common negotiation pitfalls?
Based on the information provided, what is a crucial aspect of setting effective negotiation goals?
Based on the information provided, what is a crucial aspect of setting effective negotiation goals?
What was Sony's initial goal with the miniature transistor radio?
What was Sony's initial goal with the miniature transistor radio?
What was the initial reaction of American companies to Sony's miniature transistor radio?
What was the initial reaction of American companies to Sony's miniature transistor radio?
What condition did Bulova propose in their offer to buy 100,000 radios from Sony?
What condition did Bulova propose in their offer to buy 100,000 radios from Sony?
Why was Bulova's initial offer a 'deal of a lifetime' for Sony?
Why was Bulova's initial offer a 'deal of a lifetime' for Sony?
What was the main point of conflict between Sony's long-term goal and Bulova's offer?
What was the main point of conflict between Sony's long-term goal and Bulova's offer?
What was the main reason behind the Sony executive board's initial response to Morita's cable?
What was the main reason behind the Sony executive board's initial response to Morita's cable?
After considering the offer, Morita decided to reject Bulova's condition. What does this reveal about Morita's approach to negotiation?
After considering the offer, Morita decided to reject Bulova's condition. What does this reveal about Morita's approach to negotiation?
Why did the Bulova purchasing officer argue that the 'company name is a famous brand that has taken over fifty years to establish'?
Why did the Bulova purchasing officer argue that the 'company name is a famous brand that has taken over fifty years to establish'?
Flashcards
High Aims
High Aims
Setting ambitious goals to achieve high success.
Akio Morita
Akio Morita
Sony's leader who aimed to enter the US market.
Original Equipment Manufacturer
Original Equipment Manufacturer
A company that makes products but sells them under another brand.
Bulova's Offer
Bulova's Offer
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Sony's Goal
Sony's Goal
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Negotiation Persistence
Negotiation Persistence
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Brand Recognition
Brand Recognition
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Decision-Making
Decision-Making
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Simple Goal
Simple Goal
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Expectation
Expectation
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Attitude
Attitude
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Role of Goals
Role of Goals
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Role of Expectations
Role of Expectations
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Parental Expectations
Parental Expectations
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Negotiation Goals
Negotiation Goals
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Research on Goals
Research on Goals
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Lead Bank
Lead Bank
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Goal Setting
Goal Setting
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Importance of Aspirations
Importance of Aspirations
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Bargaining Goals
Bargaining Goals
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Ambitious Target vs. Modest Target
Ambitious Target vs. Modest Target
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Financial Incentives
Financial Incentives
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Prenegotiation Expectations
Prenegotiation Expectations
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Negotiation Experiment
Negotiation Experiment
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Optimistic Target
Optimistic Target
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Specific Goals
Specific Goals
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Commitment to Goals
Commitment to Goals
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Negotiation Preparation
Negotiation Preparation
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Value over Price
Value over Price
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Long-term Relationships
Long-term Relationships
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Control in Negotiations
Control in Negotiations
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RJR Nabisco Case
RJR Nabisco Case
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Modest Goals
Modest Goals
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Wimp-Win Attitude
Wimp-Win Attitude
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Information Deficiency
Information Deficiency
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Desire in Negotiation
Desire in Negotiation
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Incremental Goal Raising
Incremental Goal Raising
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Effects of Success and Failure
Effects of Success and Failure
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Optimistic Goals
Optimistic Goals
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Credible Negotiation Positions
Credible Negotiation Positions
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Specificity in Goals
Specificity in Goals
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Defendable Target
Defendable Target
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Psychological Attachment
Psychological Attachment
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Commitment Techniques
Commitment Techniques
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Visualization
Visualization
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Market Standards
Market Standards
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Justified Goals
Justified Goals
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Study Notes
Sony's Initial Entry into the US Market
- Sony, a Japanese company, introduced a miniature transistor radio in 1955.
- The radio was successful in Japan but Sony's leader, Akio Morita, aimed to enter the US market.
- Morita initially faced resistance from US retailers who preferred larger radios.
- Bulova, a respected American electronics company, offered to buy 100,000 radios.
- The deal had a condition: Sony would manufacture the radios but Bulova would sell them under their brand name.
- Morita rejected this as it conflicted with Sony's goal of establishing its brand independently.
- Morita's board, however, encouraged him to accept the offer, despite this concern.
- Morita ultimately refused the deal, opting to prioritize long-term brand building over immediate profit.
Morita and Bulova Negotiation
- Bulova's condition was common in sales transactions, as brand recognition was crucial.
- Morita argued that Sony’s brand name was new and would become recognized in the future.
- Morita's decision demonstrated strong vision and commitment to brand building.
- Morita's decision was perceived as bold amongst his board.
- The decision to reject Bulova's offer ultimately benefited Sony's long-term growth in the US market successfully.
Importance of Setting Goals
- Goals define what you want.
- Specific and measurable goals are crucial for success.
- High aspirations encourage negotiators.
- Commitment to goals motivates and improves persuasiveness.
- Setting realistic, yet ambitious goals is important.
- Writing down your goals solidifies commitment.
- Conveying your goals to others establishes resolve and expectations.
Negotiation Goals Vs. Bottom Lines
- A goal is the highest expectation for achieving a negotiation.
- A bottom line is the minimum acceptable level for a negotiation.
- Goals are more flexible and allow negotiators to focus on the outcome and values.
- Goals facilitate negotiation success.
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