Podcast
Questions and Answers
What is the minimum amount for a small tot?
What is the minimum amount for a small tot?
- 6-8
- 26 minimum
- 16 minimum
- 10 minimum (correct)
What is the minimum amount for a medium tot?
What is the minimum amount for a medium tot?
- 16 minimum (correct)
- 6-8
- 10 minimum
- 26 minimum
What is the minimum amount for a large tot?
What is the minimum amount for a large tot?
- 26 minimum (correct)
- 6-8
- 16 minimum
- 10 minimum
What is the quantity range for medium onion rings?
What is the quantity range for medium onion rings?
What is the quantity range for large onion rings?
What is the quantity range for large onion rings?
What is the size of medium strawberry topping?
What is the size of medium strawberry topping?
What is the size of large strawberry topping?
What is the size of large strawberry topping?
What is the size of RT 44 strawberry topping?
What is the size of RT 44 strawberry topping?
What is the size of medium cherry syrup?
What is the size of medium cherry syrup?
What is the size of large cherry syrup?
What is the size of large cherry syrup?
What is the size of RT 44 cherry syrup?
What is the size of RT 44 cherry syrup?
What is the size of mini blast candy?
What is the size of mini blast candy?
What is the size of small blast candy?
What is the size of small blast candy?
What is the size of medium blast candy?
What is the size of medium blast candy?
What is the size of large blast candy?
What is the size of large blast candy?
What is the quantity for whipped topping?
What is the quantity for whipped topping?
What is the size of candy topping?
What is the size of candy topping?
What is the cone weight and height?
What is the cone weight and height?
What is the sundae weight and height?
What is the sundae weight and height?
What is the tea sugar quantity?
What is the tea sugar quantity?
What are the 4 Sonic treasures?
What are the 4 Sonic treasures?
What does C A R E stand for?
What does C A R E stand for?
What does empowerment mean?
What does empowerment mean?
What does B L A S T stand for?
What does B L A S T stand for?
What is the mission statement?
What is the mission statement?
How many core values do we have?
How many core values do we have?
What are the 5 core values?
What are the 5 core values?
Who is the founder of Sonic?
Who is the founder of Sonic?
What is the internal temperature at which a product is tempered?
What is the internal temperature at which a product is tempered?
How often should tongs and spatulas be replaced?
How often should tongs and spatulas be replaced?
How long does bacon temper for?
How long does bacon temper for?
What is the hold time for tempered bacon?
What is the hold time for tempered bacon?
How long do hot dogs temper for?
How long do hot dogs temper for?
What is the hold time for tempered hot dogs?
What is the hold time for tempered hot dogs?
What is the minimum temperature for hand washing water?
What is the minimum temperature for hand washing water?
If chili falls below _____ degrees it should be discarded.
If chili falls below _____ degrees it should be discarded.
What is the 20/20 rule?
What is the 20/20 rule?
What are the three main causes of foodborne illness?
What are the three main causes of foodborne illness?
What is the Temperature Danger Zone?
What is the Temperature Danger Zone?
What should the temperature be for water when making onion ring batter?
What should the temperature be for water when making onion ring batter?
What is FIFO?
What is FIFO?
What are the two main methods for cooling food?
What are the two main methods for cooling food?
How many steps are there to WOW carhop?
How many steps are there to WOW carhop?
What are the two checkbacks?
What are the two checkbacks?
What is the BOOM foods wrap-up saying?
What is the BOOM foods wrap-up saying?
Fill cup _____ from the top.
Fill cup _____ from the top.
What do you use to wipe a cup?
What do you use to wipe a cup?
What is a single large drink served with?
What is a single large drink served with?
What is the critical late ticket time?
What is the critical late ticket time?
When should all orders be delivered?
When should all orders be delivered?
What is the 60/60 rule?
What is the 60/60 rule?
What is the last thing to do before leaving a stall?
What is the last thing to do before leaving a stall?
What should you never do when handling a guest problem?
What should you never do when handling a guest problem?
What is the first step in correcting a problem?
What is the first step in correcting a problem?
Study Notes
Sonic Menu Items and Definitions
- Small tot: Minimum 10 pieces
- Medium tot: Minimum 16 pieces
- Large tot: Minimum 26 pieces
- Medium onion ring: 6-8 rings
- Large onion ring: 10-12 rings
- Medium strawberry topping: 1 oz
- Large strawberry topping: 1.5 oz
- RT 44 strawberry topping: 2 oz
Cherry Syrup Measurements
- Medium cherry syrup: 1/2 oz
- Large cherry syrup: 3/4 oz
- RT 44 cherry syrup: 1 oz
Blast Candy Sizes
- Mini blast candy: 1 oz, 2 scoops
- Small blast candy: 1.5 oz, 3 scoops
- Medium blast candy: 2 oz, 4 scoops
- Large blast candy: 2.5 oz, 5 scoops
- Whipped topping: 3/4 oz
- Candy topping: 1/4 oz
Product Specifications
- Cone weight and height: 4.5 oz, 3 inches
- Sundae weight and height: 6.5-7 oz, 1.5 inches above rim
Tea and Sugar Specifications
- Tea sugar quantity: 48 oz
Sonic Values and Mission
- 4 Sonic treasures: Skating carhop, checkbacks, mint, Sonic Live Radio
- C A R E: Compassion, Awareness, Respect, Empowerment
- Empowerment: Authorizing STARS to positively impact customer experiences
- B L A S T: Believe, Listen, Apologize, Solve, Thank
- Mission Statement: Aim to become "America's most loved restaurant brand"
- Core values: 5 total, focusing on respect, relationships, distinctiveness, and fun
Foundational Details
- Founder of Sonic: Troy Smith
Food Handling and Safety
- Tempering internal temperature: Range of 34°F to 40°F
- Tongs and spatulas sanitized every 2 hours
- Bacon tempering duration: 24-36 hours, with a 6-day hold time
- Hot dogs tempering duration: 24-36 hours, with a 4-day hold time
- Minimum hand washing water temperature: 100°F
- Chili must be discarded if it falls below 150°F
Hygiene and Safety Practices
- 20/20 rule: Wash hands every 20 minutes for 20 seconds
- Main causes of foodborne illness: Poor hygiene, time and temperature abuse, cross-contamination
- Temperature danger zone: 41°F - 140°F
- Onion ring batter water temperature: 40°F or less
- FIFO: First In, First Out stock rotation
Cooling Methods
- Main cooling methods include ice bath and shallow pan
Service Standards
- Steps to WOW carhop: 10
- Two checkbacks: 1-minute bumper check with eye contact followed by a tray check within 10 minutes
- BOOM foods wrap-up: Thank you, will return to check in a minute
Cup and Order Standards
- Fill cup: 1/4 inch from the top
- Wiping cups should use a blue sanitized towel
- Single large drink should be served with a large straw, 2 napkins, and a mint
- Critical late ticket: 5 minutes
- Orders should be delivered within: 4 minutes
- 60/60 rule: $60 every 60 minutes
Closing and Customer Interaction Protocol
- Last action before leaving a stall: Pick up trash
- Handling guest problems: Do not argue
- First step in problem correction: Believe the customer
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge on Sonic's menu items with these flashcards. Each card provides the specific definitions and minimum quantities for different food items, including tots and onion rings. Perfect for staff training or Sonic enthusiasts!
