Ethics and Professional Conduct – 4ed (2024) Chapter 4 The Retainer

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Questions and Answers

Which of the following is the most accurate description of a 'retainer' in the context of a solicitor-client relationship?

  • A statutory obligation outlining a solicitor's duty of care.
  • A preliminary payment made to a solicitor before services are rendered.
  • A legal document specifying the client's financial assets.
  • The contract establishing the relationship between a solicitor and their client. (correct)

According to the provided material, what is a solicitor primarily obligated to do when managing client expectations at the start of their professional relationship?

  • Guarantee a successful outcome for the client's legal matter.
  • Clearly define the scope of work the solicitor has agreed to undertake. (correct)
  • Provide an exhaustive list of potential legal strategies.
  • Promise the client the lowest possible legal fees for the services provided.

Why is identifying the client considered important when a solicitor is instructed by a director concerning the debts of a company?

  • To assess the director's eligibility for legal aid.
  • To determine if the director has personal assets to cover the company's debts.
  • To comply with tax regulations related to corporate liabilities.
  • To ensure the solicitor's duties are directed to the appropriate party, either the director or the company. (correct)

What is the primary purpose behind the solicitor's duty to identify their client?

<p>To comply with anti-money laundering regulations and prevent involvement in fraud. (C)</p> Signup and view all the answers

In the context of third-party instructions, under what circumstance can a solicitor act on instructions from someone other than the client?

<p>When the client has given proper authorization for the third party to act on their behalf. (B)</p> Signup and view all the answers

What is the potential repercussion if a solicitor takes positive steps in court proceedings without proper authorization?

<p>The solicitor may be held personally liable for the costs incurred. (B)</p> Signup and view all the answers

According to the material, when does a solicitor breach the Code of Conduct by refusing to accept a client's instructions?

<p>When the refusal is based on unfair discrimination against the client. (B)</p> Signup and view all the answers

When a solicitor suspects a client's instructions are influenced by duress, they can seek assistance from which of the following?

<p>The High Court. (A)</p> Signup and view all the answers

Under which of the following circumstances may a solicitor find it appropriate to draft a will that includes a significant gift to the solicitor?

<p>When the client has taken independent legal advice on making the gift. (A)</p> Signup and view all the answers

A solicitor is instructed to tamper with a surveyor's report to hide defects in a property that his client is selling. What principle is breached if the solicitor complies?

<p>The constitutional principle of the rule of law. (C)</p> Signup and view all the answers

What legislation implies that a supplier of services will carry out those services with reasonable care and skill?

<p>Supply of Goods and Services Act 1982. (C)</p> Signup and view all the answers

What is a key action a solicitor should take to rebut the presumption of undue influence in dealings with a client?

<p>Disclose all relevant facts to the client. (B)</p> Signup and view all the answers

Which of the following best describes a solicitor's duty of disclosure?

<p>To disclose all relevant information to the client, regardless of the source. (A)</p> Signup and view all the answers

Can a client limit a solicitor's authority?

<p>Yes, a client can expressly limit a solicitor's authority in the terms of the retainer. (A)</p> Signup and view all the answers

What is the condition relating to fees, that a solicitor must meet, before forwarding the client's file to them?

<p>The client is likely to be liable to pay the solicitor’s fees for work done up until the point of termination. (C)</p> Signup and view all the answers

What action should a solicitor take if they are holding client monies after the retainer has been terminated?

<p>Return the monies to the client as soon as possible, along with any interest. (A)</p> Signup and view all the answers

Under the Data Protection Act 2018, what are the obligations a solicitor has towards personal data in files related to a terminated retainer?

<p>They must retain any personal data only for the purpose for which they were collected. (A)</p> Signup and view all the answers

What right does a client have with respect to terminating a retainer with a solicitor?

<p>A client has the right to terminate the retainer at any time and for any reason. (D)</p> Signup and view all the answers

Which of the following represents a situation in which a solicitor MUST terminate a retainer?

<p>Complying with the client's instructions would require a breach of the law. (D)</p> Signup and view all the answers

What is a solicitor's legal right that allows them to retain a debtor's property until payment?

<p>A lien. (C)</p> Signup and view all the answers

Under what circumstances can a solicitor apply to court for a charging order under s 73 Solicitors Act 1974?

<p>Over any personal property of the client recovered or preserved by the solicitor within litigation proceedings. (A)</p> Signup and view all the answers

In the case of P&P Property Ltd v Owen White & Catlin LLP and Another; Dreamvar (UK) Ltd v Mishcon De Reya and Another [2018] EWCA Civ 1082, what did the Court of Appeal hold regarding the buyers' solicitors?

<p>They were liable for the losses suffered by their buyer clients because they breached the code of conduct then in force. (D)</p> Signup and view all the answers

Which of the following best describes the 'fiduciary duty' that a solicitor owes to their client?

<p>The duty to act in the client's best interests, even above the solicitor's own. (D)</p> Signup and view all the answers

What is implied by the phrase 'reasonable notice of termination'?

<p>What would amount to reasonable notice will depend on the circumstances. (D)</p> Signup and view all the answers

Warner v Masefield holds that?

<p>A solicitor is in breach of their implied authority to act if they accept instructions from only one trustee, who does not have authority to act on behalf of the other. (C)</p> Signup and view all the answers

A solicitor suspects a client is being coerced by their family to sign over their assets. What is the solicitor's most appropriate initial course of action?

<p>Arrange to interview the client alone to ascertain their true wishes. (B)</p> Signup and view all the answers

Which scenario presents a potential breach of a solicitor's duty to act in the client's best interests?

<p>A solicitor lacks the expertise to handle a complex case but accepts the instructions anyway. (B)</p> Signup and view all the answers

A solicitor has been acting for a client in a complex property dispute. Mid-way through the case, the solicitor receives a lucrative job offer from a rival firm, but taking the job would mean abandoning the client's case. Ethically, what should the solicitor do?

<p>Disclose the job offer to the client and explore options for continuing representation or transferring the case to another suitable solicitor. (B)</p> Signup and view all the answers

A solicitor is drafting a will for an elderly client. The client insists on leaving a substantial portion of their estate to the solicitor, citing gratitude for years of service. Despite the solicitor's attempts to dissuade the client, they persist. What step MUST the solicitor take to proceed ethically?

<p>Insist that the client obtain independent legal advice before proceeding with the gift. (C)</p> Signup and view all the answers

A solicitor is instructed by a client to defend them on a serious fraud charge. The client confides in the solicitor that they are, in fact, guilty, but instructs the solicitor to aggressively fight the charges and mislead the court if necessary. What is the solicitor's ethical obligation?

<p>Advise the client against perjury and withdraw from the case if the client persists in their intention to mislead the court. (C)</p> Signup and view all the answers

A solicitor has been representing a client for several years, accumulating a large amount of sensitive personal data. The client unexpectedly terminates the retainer. A year later, the solicitor is contacted by a marketing company offering a substantial sum for access to the client's data for targeted advertising. What should the solicitor do?

<p>Decline the offer, as using the data for purposes other than which it was collected would violate the Data Protection Act 2018. (C)</p> Signup and view all the answers

A solicitor has been instructed by a new client in a complex commercial dispute. After conducting initial due diligence, the solicitor discovers that they possess confidential information relating to the opposing party from a previous, unrelated matter. Disclosing this information would significantly benefit the new client's case. Ethically, what should the solicitor do?

<p>Decline to act for the new client to protect the confidential information of the current client. (C)</p> Signup and view all the answers

A solicitor has acted for a client for many years but feels as though, latterly, the client requires constant reassurance and advice for every step and doubts the solicitor's advice at every turn. The client is also slow to give instructions. The solicitor sees a new case which would be good for their own career. The solicitor asks the client to settle cheaply and go away, so that the solicitor can move on to the new case. What breach might this constitute?

<p>Acting in the client's best interests. (D)</p> Signup and view all the answers

A solicitor receives instructions from a client, an established company director and representative, that involves highly unethical business practices, bordering on illegality. The director assures the solicitor that these practices are commonplace in their industry and necessary for survival. What represents the ethically soundest course of action for the solicitor?

<p>Decline to act for the company, as the solicitor's duty to uphold the law and ethical standards takes precedence over any duty to a client. (B)</p> Signup and view all the answers

A solicitor is approached by a prospective client who is renowned for aggressive litigation tactics and has a history of vexatious claims. The solicitor is hesitant to accept the client, anticipating potential reputational damage to their firm if the client is accepted. How may the situation be accurately described?

<p>The solicitor must not unfairly discriminate when refusing instructions to act for a client. (C)</p> Signup and view all the answers

Flashcards

What is a retainer?

The contract between a solicitor and client.

Best practice for solicitor?

Confirm work agreed in writing to avoid misunderstandings.

Company debt scenario?

Clarify who the solicitor is acting for if instructed by a director.

P&P Property Ltd case significance?

High-value property sold by fraudster; buyers' solicitors liable for breach of trust.

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Reducing fraud involvement:?

Take steps to confirm identity at the outset of the relationship.

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Third-party instructions?

Instructions must come from the client or properly authorized person.

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Warner v Masefield case:?

Need proper authority to give instructions on behalf of both trustees.

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Declining instructions:?

Solicitor must not unfairly discriminate based on protected characteristics.

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Client under duress?

Interview alone, away from those exerting pressure

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Acting for conflict of interests?

Solicitor must act in the best interests of the client.

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Significant gift to solicitor?

Usually requires client gets independent legal advice first.

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Declining instructions and compliance?

Upholds the rule of law and acts for the administration of justice.

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Solicitor's standard?

Reasonable care and skill, implied by the Supply of Goods and Services Act 1982.

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Fiduciary relationship?

A duty where one party acts in the best interests of the other.

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Rebutting undue influence?

Full disclosure of relevant facts, independent advice, fair dealings.

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Fiduciary relationship principle?

Cannot take advantage of them.

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Client confidentiality?

Continues even after the retainer has ended.

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Competently deal with clients matter?

Client attributes, needs, and circumstances.

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Solicitor binds the client?

Express instruction is needed prior to any steps.

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Client terminate retainer?

May be terminated any time with liabilities.

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Solicitor terminate retainer?

Justifiable reasoning, regulated.

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Retainer terminated?

Incapacity or bankruptcy.

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Responsibilities on termination?

Explain options, deal with property, return money, retain copy.

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What is a lien?

Right to retain debtors property until payment

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Solicitors key rules?

Ensure client understands, act on instructions, and don't discriminate.

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Study Notes

The Retainer

  • A retainer is the contract between a solicitor and client, governed by general law and professional conduct requirements

Accepting Instructions

  • Basic terms of the retainer must be understood by the client
  • Sending a letter to the client at the start of the transaction confirming the solicitor's understanding of their instructions is considered good practice
  • Client expectations need to be managed early in the solicitor-client relationship, manage expectations by defining what the solicitor will and will not do for the client
  • Solicitors must clarify who they act for, especially when dealing with company directors or third-party instructions
  • Primary purpose of identifying the client is to prevent inadvertent involvement in fraud
  • Solicitors should establish who they are dealing with at the outset to reduce the risk of fraud
  • The SRA suggests a proportionate approach, considering the firm's size, fee earners, client profile, and areas of work
  • Solicitors must obtain 'satisfactory evidence' of client identity as required by the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017
  • Acting on instructions from the client or someone properly authorized on their behalf is compliant with the Code of Conduct for Solicitors
  • The solicitor needs to be satisfied with proper authorization
  • Lack of authority in litigation matters can make the solicitor personally liable for costs

Refusal of Instructions

  • Solicitors may decline to act for clients known for not paying legal fees
  • A solicitor can generally decide whether to accept instructions, but this is limited by professional conduct and general law
  • Unfair discrimination based on protected characteristics is not permitted
  • If there is a suspicion that instructions are not the client’s wishes, the solicitor must not act unless satisfied the instructions are genuine
  • The elderly, those with learning/language difficulties, and those with mental health issues are susceptible to undue influence
  • Steps such as interviewing the client alone may be necessary
  • Solicitors can seek High Court assistance if concerns over duress exist
  • Client’s instructions should be documented
  • Acting in the best interests of each client is a Principle, and this is a fundamental requirement and the solicitor must not have a conflict of interest
  • Solicitors must consider competence, timeliness, and the client's needs to ensure quality service

Gifts from Clients

  • The solicitor should consider that the gift value is considered significant
  • More than 1% of estate
  • Might be valuable at some point
  • Benefit is more reasonably justified

Compliance

  • Solicitors should draft a will including a significant gift
  • Solicitors must act in line with the law and the proper administration of justice
  • Refuse instructions that breach the Code of Conduct, involve conflicts of interest, confidential information, or misleading the court
  • Solicitors must justify decisions to demonstrate compliance with SRA regulations

Duties During Retainer

  • Solicitors owe duties prescribed by common law and professional conduct
  • These duties continue after the retainer

Duty of Reasonable Care and Skill

  • Section 13 of the Supply of Goods and Services Act 1982 requires suppliers to carry out services with reasonable care and skill
  • This term is implied into the retainer between a solicitor and the client
  • Solicitors may be sued for breach of contract if the term is breached
  • Advocates have no protection from negligence claims
  • This is also a duty placed on a solicitor by common law

Duties to the Client

  • The fiduciary relationship means the solicitor must act in the client’s best interests
  • A solicitor may not make a secret profit at the expense of the other party
  • Duty to account requires commission to be accounted for client
  • The solicitor is also under a general obligation to safeguard all money
  • There is a presumption of undue influence where a fiduciary duty exists
  • This means that undue influence has not been exercised in all dealings
  • Must NOT take advantage of a client

Confidentiality

  • There is a duty to disclose all client and relevant information
  • There are client care costs, the solicitor must inform the client of fees
  • The solicitor must deal with the client in an informative and timely manner

Client's Authority

  • Authority can be limited expressly by the client in the terms of the retainer
  • However, express instructions should be taken from the client

Termination of the Retainer

  • The retainer may be terminated by either party or general law
  • Clients may terminate the retainer, but legal fees must be paid prior to termination of client file
  • Solicitors must consider obligations under the SRA's regulatory arrangements

Termination by the Solicitor

  • A good reason may include it would involve the solicitor in a breach of law
  • Solicitors also cannot obtain proper instructions
  • A breakdown in confidence within the lawyer/client confidence, reasonable notice of termination is require

Termination by Law

  • Can occur where there is bankruptcy and the lawyer loses mental capacity

Terminating Responsibilities

  • The solicitor should inform the client of any term in writing
  • Take steps to deal with any property of the client
  • The matter is going, a copy of the file should be retained
  • Solicitors should consider the DA 2018

Liens

  • A lien is a legal right that allows a creditor to retain a debtors payments
  • Solicitors may have to hold the debtors property until payment The court has power under the 1974 Solicitors Act to charge an order over any personal party of a client

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