Software Quality Assurance Practices Quiz
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Questions and Answers

What is a major issue faced when applying a cost of software quality (CoSQ) model?

  • Overly complex regulatory requirements
  • Insufficient training for staff involved
  • Challenges in obtaining accurate quality cost data (correct)
  • Lack of interest from management

Why is late payment of customer’s overt compensation problematic?

  • It creates a strained relationship with customers
  • Lessons learned from issues cannot be effectively applied (correct)
  • It leads to budget overruns
  • It is often not aligned with the financial year

Which resource can provide insights into software quality assurance practices?

  • Unpublished dissertation research
  • General business management textbooks
  • IEEE Computer Society publications (correct)
  • Online marketing courses

What typically accompanies the application of a CoSQ model?

<p>Problems that hinder data accuracy and completeness (D)</p> Signup and view all the answers

What is necessary for the effective application of findings from quality cost data?

<p>Proactive changes to processes (A)</p> Signup and view all the answers

What does the Cost of Software Quality (CoSQ) primarily assess?

<p>The financial assessment of software quality (D)</p> Signup and view all the answers

Which of the following is NOT a subclass of Costs of Control?

<p>Internal Failure Costs (A)</p> Signup and view all the answers

What are Prevention Costs primarily related to?

<p>Costs incurred in establishing and updating quality assurance processes (A)</p> Signup and view all the answers

How are Costs of Failure of Control categorized?

<p>Into Internal Failure Costs and External Failure Costs (A)</p> Signup and view all the answers

What is the purpose of evaluating financial damages of software failures?

<p>To adjust the SQA budget (B)</p> Signup and view all the answers

Which statement best describes the managerial control over CoSQ?

<p>Requires comparison with past performance figures (B)</p> Signup and view all the answers

Who is primarily responsible for Costs of Control within software quality?

<p>The software developer (C)</p> Signup and view all the answers

What does the classic quality cost model emphasize?

<p>Correlation between costs and product quality (A)</p> Signup and view all the answers

What is a challenge faced during contract review and progress control activities?

<p>Reporting is often inaccurate and neglected. (A)</p> Signup and view all the answers

Which aspect contributes to the difficulty in reporting follow-up activities?

<p>Most activities last less than an hour. (B)</p> Signup and view all the answers

Which of the following is NOT necessary to apply a Cost of Software Quality system?

<p>Identification of irrelevant cost items. (B)</p> Signup and view all the answers

Why are schedule failure costs often debated for long periods?

<p>Direct causes are difficult to identify. (C)</p> Signup and view all the answers

What defines the effectiveness of a chosen Cost of Software Quality model?

<p>The suitability of cost items for organizational needs. (A)</p> Signup and view all the answers

Which model option should an organization NOT consider when applying a CoSQ model?

<p>Non-standard model. (C)</p> Signup and view all the answers

What is a common issue for senior staff members engaged in these activities?

<p>They typically neglect reporting their time. (B)</p> Signup and view all the answers

Which of the following does NOT represent an activity related to managerial failure costs?

<p>Customer satisfaction surveys. (D)</p> Signup and view all the answers

What are management prevention costs primarily intended to achieve?

<p>To perform activities that detect project errors early (A)</p> Signup and view all the answers

Which of the following is NOT a typical internal failure cost?

<p>Cost of implementing feedback from customers (D)</p> Signup and view all the answers

Which of these costs are considered external failure costs?

<p>Costs for correcting failures detected by customers (D)</p> Signup and view all the answers

What type of costs includes activities to control project performance?

<p>Appraisal Costs (B)</p> Signup and view all the answers

Which of the following activities fall under management appraisal costs?

<p>Performing regression tests before project deployment (D)</p> Signup and view all the answers

What is the primary focus of management control costs?

<p>Costs that management can influence or control (D)</p> Signup and view all the answers

What is a common misconception about management prevention costs?

<p>They are irrelevant if the project's budget is sufficient (A)</p> Signup and view all the answers

What might be classified as hidden external failure costs?

<p>Costs incurred for post-deployment customer support (B)</p> Signup and view all the answers

What are management internal failure costs primarily associated with?

<p>Failed attempts to identify project risks (B)</p> Signup and view all the answers

Which of the following describes management external failure costs?

<p>Costs incurred after software development and system installation (A)</p> Signup and view all the answers

Inaccurate and incomplete identification of quality costs can lead to which of the following?

<p>Negligent reporting by team members (B)</p> Signup and view all the answers

What is a common issue with the reporting of software costs?

<p>Biased reporting, especially for censored costs (D)</p> Signup and view all the answers

What can be an implication of biased recording of external failure costs?

<p>Unrecorded customer compensation implications (B)</p> Signup and view all the answers

What kind of costs may management incur due to failed estimates regarding budgets?

<p>Internal failure costs (A)</p> Signup and view all the answers

How does negligent reporting affect management cost controls?

<p>Causes underestimation of project risks (C)</p> Signup and view all the answers

Which issue is highlighted in the management of appraisal costs?

<p>Collection of reliable managerial data (B)</p> Signup and view all the answers

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