30 Questions
Hardware technicians focus primarily on managing and repairing printers.
False
IT Helpdesk Support professionals are responsible for ensuring the physical and wireless network designs.
False
Help desk analysts typically report to an HR manager.
False
Hardware technicians are also known as software engineers.
False
IT Helpdesk Support professionals handle basic tasks like system updates and play a minor role in the organization.
False
Hardware technicians do not engage in network maintenance tasks.
False
A Full Stack Developer possesses both Frontend and Backend skills.
True
HTML, CSS, and JavaScript are the main tools used by Backend Developers.
False
Backend Developers are responsible for optimizing servers for scalability, speed, and stability.
True
Quality Engineers in software development focus on improving business processes like availability, security, and reliability.
True
Security Engineers are not required to test software security.
False
Full Stack Developers typically do not work on fixing bugs or coding issues.
False
Project Managers are responsible for organizing and directing the team during the Software Development activities.
True
After the coding step is completed, the software developed is not tested extensively and corrections are not applied if necessary.
False
The Business Analyst's goal is to implement the software solution without considering cost-effectiveness.
False
Technical Support is one of the roles involved in the Software Development process.
True
The Technical Lead is not part of the roles involved in Software Development.
False
The UX/UI Designer is mainly focused on analyzing all the documents, processes, and systems of the organization to determine software requirements.
False
Hardware technicians primarily focus on computer troubleshooting skills, installation, and repair and maintenance of software.
True
Sales Engineers are responsible for managing relationships between software providers and clients.
False
Post-sales account managers negotiate terms of partnerships with clients.
True
Technical Writers work with project teams to produce and maintain only traditional documentation like User Guides.
False
Sales Engineers primarily collaborate with the sales team to understand client needs.
True
Post-sales account managers are responsible for researching competitor actions and market trends.
True
Business Analyst involves in both planning and development steps in SDLC.
True
Project Managers are responsible for resolving specific technical issues of the software.
False
Full Stack Developers only work on either Frontend or Backend skills, not both.
False
Technical Writers collaborate with the sales team to understand client needs.
False
Maintaining professionalism at work includes getting on Facebook or other social networking sites during work hours.
False
Using company resources for personal use is acceptable as long as it doesn't interfere with work tasks.
False
Study Notes
Career Path for Software Developers
- 32 different career paths for software developers
Professional Guidelines
- Arrive on time every day
- Follow company dress codes
- Avoid social networking and personal use of company resources during work hours
- Keep cell phone on silent and avoid texting during work hours
- Refrain from posting negative comments about the company or its employees on the internet
Business Analyst
- Goal is to find a suitable software solution with the best cost-effective for clients
- Analyze documents, processes, and systems to determine software requirements
- Balance business leader and user expectations with technological and financial resources
- Challenge is to coordinate and transfer information from clients to the team and report to upper management
Project Manager
- Responsible for organizing and directing the team during software development
- Natural planners who ensure project scope, parameters, and requirements are met
- Challenge is to coordinate and manage team during software development
Full Stack Developer
- Gathers both frontend and backend skills
- Can work from databases to fixing bugs or other coding issues
- Collaborates with the final customer in resolving technical issues
Technical Support
- Assists the final customer in resolving technical issues
- Collaborates with sales team to understand client needs
Sales Engineer
- Collaborates with sales team to understand client needs
- Prepares and delivers technical presentations to prospective clients
- Discusses equipment needs with customers and engineers
- Secures new software orders and schedules delivery
Backend Developer
- Writes server scripts and APIs for frontends and stakeholders
- Optimizes servers for scalability, speed, and stability
- Implements security structures and best practices
- Generates reusable code libraries for future implementation
Software Test/Quality Engineer
- Ensures overall quality of software
- Leads quality tests and produces reports and documentation
- Builds strategic plans to improve business processes
Security Engineer
- Ensures software security is tested and up to date
- Critical skills include computer troubleshooting, installation, and repair of software and hardware
Other Roles for FCIS Graduates
- Sales Engineer
- Post-sales account manager
- Technical Writer
Post-sales Account Manager
- Manages relationships between software provider and clients
- Retains existing client business
- Conducts contract renewal meetings
- Negotiates terms of partnerships
- Monitors client budgets and communicates changes in services
Technical Writer
- Produces and maintains world-class documentation
- Builds client aids beyond traditional documentation
- Collaborates with the project team to produce and maintain documentation
IT Helpdesk Support & Help Desk Analyst
- Troubleshoots and resolves technical issues to keep employees productive and customers happy
- Possesses technical knowledge across networks, software, and hardware
- Identifies and escalates security threats and immediate problems
Hardware Technician
- Manages and repairs servers and computers
- Responsible for network and computer maintenance such as upgrades, installations, security, and troubleshooting
SDLC Phases
- Design document completion
- Implementation of software components
- Testing and corrections
- Launch and monitoring of software for correction or improvements
Test your knowledge on the different phases of the software development lifecycle, from design to coding, testing, and deployment. Identify the roles involved in each phase and understand the key activities in software development.
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