Podcast
Questions and Answers
What information is NOT required when reporting a bug?
What information is NOT required when reporting a bug?
- Actual Result
- Error Code (correct)
- Severity
- To Reproduce
Which severity type indicates the highest priority for fixing a bug?
Which severity type indicates the highest priority for fixing a bug?
- High
- Critical (correct)
- Medium
- Low
Where can you find the option to modify the bug reporting form in Jira?
Where can you find the option to modify the bug reporting form in Jira?
- Within project settings under issue types (correct)
- In the user profile settings
- Under the help menu
- Under project dashboard settings
Which field should contain a freeform description of the bug?
Which field should contain a freeform description of the bug?
What must be included in the Summary field when reporting a bug?
What must be included in the Summary field when reporting a bug?
In which type of report should the actual outcome of the test be detailed?
In which type of report should the actual outcome of the test be detailed?
What type of field is the 'Severity' in the bug reporting form?
What type of field is the 'Severity' in the bug reporting form?
What is the purpose of the 'To Reproduce' section in a bug report?
What is the purpose of the 'To Reproduce' section in a bug report?
What is the purpose of assigning labels to bug reports?
What is the purpose of assigning labels to bug reports?
What type of information can be attached to a bug report?
What type of information can be attached to a bug report?
Which type of link should be used to associate a bug report with its original test issue?
Which type of link should be used to associate a bug report with its original test issue?
What distinguishes a critical bug from a high priority bug?
What distinguishes a critical bug from a high priority bug?
What is the primary use of the severity categorization in bug reporting?
What is the primary use of the severity categorization in bug reporting?
Why are low priority bugs often shipped with software products?
Why are low priority bugs often shipped with software products?
How does the process of assigning bugs work in Jira?
How does the process of assigning bugs work in Jira?
What is a cosmetic bug?
What is a cosmetic bug?
Flashcards
Bug Reporting Form
Bug Reporting Form
A structured form used to document and report software bugs.
Test ID
Test ID
The identifier of the test where the bug was found.
Platform
Platform
The hardware environment (e.g., PC, Mac, cloud server) where the bug occurred.
Operating System
Operating System
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Browser (if applicable)
Browser (if applicable)
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Expected Result
Expected Result
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Actual Result
Actual Result
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Steps to Reproduce
Steps to Reproduce
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What is a label used for?
What is a label used for?
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What are attachments used for?
What are attachments used for?
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Why link to the original test issue?
Why link to the original test issue?
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What are the severity levels in bug reporting?
What are the severity levels in bug reporting?
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Why is a bug report so important?
Why is a bug report so important?
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What determines a bug's priority?
What determines a bug's priority?
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What is the significance of known bugs?
What is the significance of known bugs?
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How does severity affect a bug's resolution?
How does severity affect a bug's resolution?
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Study Notes
Software Bug Reporting
- Purpose: To document and report software bugs found during testing.
- Essential Information:
- Test identifier (ID) that failed
- Environment where the bug occurred
- Steps to reproduce the bug
- Actual result of the test
- Severity of the bug
- Bug Reporting Form Fields:
- Summary: Brief one-line description, including the test ID.
- Description: Detailed freeform description of the bug.
- Test ID: Identifier of the failed test; or description of how the bug was found if not test-related.
- Platform: Hardware platform (e.g., Windows PC, Mac, AWS).
- Operating System: OS used.
- Browser (if applicable): Type and version of web browser used.
- Expected Result: Expected outcome of the test.
- Actual Result: Observed result of the test.
- Steps to Reproduce: Precise steps to recreate the issue.
- Labels: Categorization tags, e.g., test-failure, UI-bug, performance-bug (allows filtering).
- Attachments: Supporting files like screenshots, logs, test data.
- Linked Issue: Link to the original test case using "related to" and a test identifier search.
- Severity:
- Critical: Show-stopper, system unusability.
- High: Impacts functionality, should be fixed soon.
- Medium: Less critical than high, still needs fixing.
- Low: Can wait until higher-priority bugs are fixed.
- Cosmetic: Affects appearance but not functionality.
Jira Integration
- Modification: Bug reporting form can be customized in Jira's project settings.
- Customization: Fields can be added or adjusted using drag-and-drop.
- Field Types: Mostly text or multiline text fields; severity uses a dropdown.
- Example Usage: Field values are used to track the specific issue and its cause.
Bug Resolution Process
- Jira Workflow: Submitting a bug in Jira activates the process.
- Assignment: Team members assign themselves to resolve the issue.
- Prioritization: Severity guides assignment and resolution priority.
- Known Bugs: Many minor bugs are intentionally shipped with software (inexpensive to leave in).
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