Questions and Answers
Installing software involves only configuring software but not hardware.
False
Device drivers are a type of software program that controls a specific hardware device attached to a computer.
True
Software can be uninstalled without following proper steps and instructions.
False
Software programs can be downloaded from software stores or galleries only.
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Installing software is also referred to as setting up computer hardware.
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Software can be stored on CD, DVD, or USB flash disks, as well as downloaded from online stores.
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Hardware troubleshooting primarily focuses on resolving software-related issues.
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Troubleshooting is an innate skill that does not require learning or experience.
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Malicious damages, including viruses and worms, are only related to hardware issues.
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Troubleshooting processes are always the same for every user.
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Troubleshooting only involves fixing problems with operating systems and application software.
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Study Notes
Software and Digital Devices
- Computer and handheld smart devices enable various activities like reading books, digital photo editing, social media, gaming, and video streaming due to diverse software applications.
- New software apps developed by developers allow users to perform more activities on their devices by installing required applications.
- Software can be uninstalled when necessary by following proper steps and instructions.
Installing Software
- Installation is the process of preparing a program to run, including configuring hardware or software, and setting up computer software, device drivers, and plugins.
- Device drivers, a type of software, control specific hardware devices attached to a computer and are essential for installing computer programs.
Acquiring Software
- Software programs can be purchased from software stores or galleries, downloaded from the source, or shipped on CD, DVD, or USB flash disks.
- Application software for smart devices can be downloaded from software stores like Apple (App) store, Google Play Store, Amazon App store, Samsung Galaxy Apps, Huawei App store, and more.
- It is crucial to download or receive software only from reliable and trusted sources to protect devices from malicious software.
Troubleshooting Definition
- A systematic approach to locate and identify the cause of a fault in a computer system
Types of Troubleshooting
- Covers both hardware and software issues in computer systems
Hardware Troubleshooting
- Identifies and fixes problems with hardware devices
- Examples of hardware devices that may malfunction: mice, monitors, printers, modems, etc.
Software Troubleshooting
- Identifies and fixes problems with the operating system and application software
- Includes protecting computer systems from malicious damages
- Examples of malicious damages: viruses, worms
Troubleshooting Skills
- Refine troubleshooting skills based on knowledge and personal experience
- Enables users to manage common issues even without professional technicians
- A learned skill
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