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Socialization and Orientation Process in the Workplace

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Questions and Answers

What is the purpose of the 'unfreezing' stage in the organizational change process?

To present a problem or event that highlights the need for change (correct)
To mobilize commitment among employees
To develop new behaviors and values through training
To reinforce the company's old ways of doing things

In the context of organizational development (OD), what is 'action research' primarily used for?

To develop attainable short-term goals for employees
To collect data about the organization and feed it back to employees (correct)
To provide inspirational speeches to motivate employees
To formulate and implement organizational changes

Which of the following is NOT a characteristic of Organizational Development (OD)?

Encouraging employees to design the change
Developing and communicating a shared vision
Imposing rewards or sanctions on employees (correct)
Using behavioral science knowledge

What is the main objective of 'refreezing' in the change process within a company?

To reinforce the new ways of doing things to prevent regression (A) Signup and view all the answers

What strategy can be used to overcome employee intransigence according to the text?

Asking employees to assist in designing the change (B) Signup and view all the answers

Which of the following is NOT a recommended approach to reducing resistance to change?

Impose rewards or sanctions on employees (C) Signup and view all the answers

What is the purpose of 'mobilizing commitment' in overcoming employee intransigence?

To inspire and engage employees to support the change (D) Signup and view all the answers

What distinguishes Organizational Development from other approaches to change?

Involves employees in implementing necessary changes (D) Signup and view all the answers

What happens during the 'moving' phase of organizational change according to the text?

Developing new behaviors, values, and attitudes through training (C) Signup and view all the answers

What role does 'creating a guiding coalition' play in overcoming employee intransigence?

Mobilizing key individuals to lead the change effort (C) Signup and view all the answers

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