Social Proof and Scarcity

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Questions and Answers

When individuals are guided to an action based solely on the prevalence of similar behaviors in others, they are unknowingly responding to which principle?

  • Absolute Compliance
  • Social Proof (correct)
  • Cognitive Dissonance
  • Psychological Heuristics

Scarcity influences decision-making primarily by shaping perceptions of value. Which of the following best illustrates this effect?

  • A consumer choosing items based on their utility rather than availability
  • People disregarding expensive items because they assume high prices mean deception
  • An individual preferring a rare product simply because fewer people have access to it (correct)
  • Someone selecting an option based on majority preferences rather than scarcity

Which aspect of human cognition explains why individuals might blindly trust information if delivered by someone appearing authoritative?

  • Selective exposure
  • Automatic responding (correct)
  • Retrospective rationalization
  • Pragmatic skepticism

The phenomenon of "click, whirr" behavior suggests that responses can be automatic rather than deliberate. Which of the following scenarios best demonstrates this concept?

<p>An expert giving advice that an audience instinctively follows without question (C)</p> Signup and view all the answers

In human interactions, reciprocity tends to create a subconscious obligation. What is a likely consequence of this principle in social exchanges?

<p>Individuals feeling an expectation to return a favor, even when unsolicited (A)</p> Signup and view all the answers

Which principle subtly compels individuals to maintain alignment between their past actions and future decisions, even when circumstances have changed?

<p>Commitment and Consistency (B)</p> Signup and view all the answers

An individual who instinctively follows the crowd's choices, despite personal reservations, is demonstrating which influence mechanism?

<p>Social Proof (A)</p> Signup and view all the answers

If a consumer perceives a high-priced item as inherently superior in quality without tangible evidence, they are exhibiting behavior associated with?

<p>Expensive = Good heuristic (D)</p> Signup and view all the answers

The tendency of a group to overlook a leader's mistakes due to perceived expertise correlates with which cognitive bias?

<p>Captainitis (B)</p> Signup and view all the answers

Trigger features are instrumental in guiding behavioral responses. Which scenario best illustrates their impact?

<p>A turkey mistaking a predator for its chick based on a single sound cue (B)</p> Signup and view all the answers

Scarcity impacts human decision-making by?

<p>Increasing attraction toward unavailable options (D)</p> Signup and view all the answers

A speaker uses complex jargon and authoritative tone to establish credibility, assuming the audience will trust the content without scrutiny. This reflects the principle of?

<p>Authority Influence (C)</p> Signup and view all the answers

What underlying mechanism explains why individuals tend to favor people who compliment and relate to them?

<p>Liking (D)</p> Signup and view all the answers

If a firefly mimics signals to lure prey instead of attracting a mate, it exemplifies what type of influence exploitation?

<p>Aggressive Mimicry (D)</p> Signup and view all the answers

When people commit to a stance publicly, they often continue supporting it despite contradictory evidence. This is a direct result of?

<p>Consistency Principle (A)</p> Signup and view all the answers

Why do mental shortcuts, though efficient, occasionally lead to costly errors?

<p>They rely on pre-programmed responses that may be unsuitable for the situation (A)</p> Signup and view all the answers

A marketer advertises a product as "Limited Edition" despite no production constraints. Which principle is being manipulated?

<p>Scarcity (A)</p> Signup and view all the answers

In a high-pressure sales scenario, the seller deliberately builds rapport to make the buyer more receptive. This tactic exploits which principle?

<p>Liking (A)</p> Signup and view all the answers

Which of the following best demonstrates a fixed action pattern in human behavior?

<p>Unquestioning obedience toward authoritative statements (D)</p> Signup and view all the answers

When people view scarcity as synonymous with desirability, their judgment is being shaped by which cognitive shortcut?

<p>Availability Heuristic (C)</p> Signup and view all the answers

Reciprocity often fosters a cycle of obligation. Which scenario highlights this concept?

<p>A colleague feeling obligated to assist after receiving a favor (B)</p> Signup and view all the answers

The fact that humans subconsciously rely on expert opinions instead of verifying accuracy themselves is evidence of?

<p>Authority Bias (D)</p> Signup and view all the answers

What makes trigger features particularly powerful in guiding automatic responses?

<p>They simplify complex decisions without conscious effort (C)</p> Signup and view all the answers

Which principle best explains why individuals tend to conform to popular choices even when they contradict personal logic?

<p>Social Proof (D)</p> Signup and view all the answers

A company ensures that its executives wear high-status attire to enhance perceived credibility. This technique capitalizes on which influence principle?

<p>Authority (A)</p> Signup and view all the answers

Why does the commitment principle often lead individuals to continue a behavior long after it stops being advantageous?

<p>It reinforces self-identity through past actions (B)</p> Signup and view all the answers

Which of the following best illustrates the downside of shortcut-based thinking?

<p>An individual ignoring logical arguments due to preconceived biases (D)</p> Signup and view all the answers

What key advantage do automatic responses provide in a fast-paced world?

<p>They eliminate unnecessary processing delays (C)</p> Signup and view all the answers

The assumption that high-priced goods equate to superior quality exemplifies which mental shortcut?

<p>Expensive = Good (C)</p> Signup and view all the answers

Social Proof is most effective under which condition?

<p>When individuals feel uncertainty about the best course of action (A)</p> Signup and view all the answers

How does liking enhance influence in persuasion strategies?

<p>It generates psychological comfort before compliance (B)</p> Signup and view all the answers

Which influence principle relies on emotional obligation as a core driver?

<p>Reciprocity (A)</p> Signup and view all the answers

Fixed action patterns are likened to pre-programmed tapes because?

<p>They play out in consistent sequences without conscious thought (C)</p> Signup and view all the answers

In sales psychology, why does scarcity increase perceived value?

<p>Because items seem more desirable when they are harder to obtain (D)</p> Signup and view all the answers

What is the primary risk of shortcut-driven thinking?

<p>Increased vulnerability to manipulation (A)</p> Signup and view all the answers

When an individual's belief system is reinforced simply by their past verbal affirmations, rather than new evidence, they are demonstrating which principle of influence?

<p>Commitment and Consistency (B)</p> Signup and view all the answers

If an individual disregard a cheaper alternative solely because a higher price subconsciously signals better quality, which shortcut are they likely using?

<p>Expensive = Good Heuristic (A)</p> Signup and view all the answers

A consumer repeatedly purchases a limited-time product even when alternative options exist. Which psychological mechanism is at play?

<p>Loss Aversion (B)</p> Signup and view all the answers

An expert's recommendation is accepted uncritically by a group, despite obvious inconsistencies in reasoning. Which principle has overridden rational scrutiny?

<p>Authority Influence (D)</p> Signup and view all the answers

What is most likely to happen when a false scarcity trigger is introduced into a marketplace?

<p>Buyers rush to obtain the product before knowing its actual value (C)</p> Signup and view all the answers

If a mother turkey fails to recognize her chick due to the absence of the ‘cheep-cheep' sound, she is relying on what behavioral mechanism?

<p>Fixed Action Pattern Activation (A)</p> Signup and view all the answers

Which scenario best illustrates the subtle dangers of automatic responses in influence psychology?

<p>A group uncritically following a leader's directive despite contradictory evidence (C)</p> Signup and view all the answers

When reciprocity forces people into an obligation they might not have initially desired, what is the psychological effect on decision-making?

<p>Increased likelihood of compliance to eliminate guilt (B)</p> Signup and view all the answers

Which principle makes persuasion more effective when directed toward individuals who are emotionally invested in prior decisions?

<p>Commitment and Consistency (D)</p> Signup and view all the answers

An individual instinctively trusts a speaker who presents information in a confident, authoritative tone. Which cognitive bias is influencing their perception?

<p>Authority Heuristic (D)</p> Signup and view all the answers

Flashcards

Social Proof

The principle where people follow actions similar to others, assuming correctness.

Scarcity Effect

Cognitive bias where individuals value rare items more due to limited access.

Authority Bias

Uncritically trusting information from authoritative figures regardless of accuracy.

"Click, Whirr" Behavior

Automatic, instinctive responses due to trigger features.

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Reciprocity

Subconscious obligation to return favors, even unsolicited ones

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Commitment and Consistency

The urge to keep actions and decisions consistent with past commitments.

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Expensive = Good Heuristic

Psychological shortcut where high price suggests high quality.

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Captainitis

Faulty group decision-making; overlooking leaders' mistakes due to perceived expertise.

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Trigger Features

Factors triggering automatic behavioral responses.

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Scarcity

Increased appeal to unavailable options

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Authority Influence

Establishing credibility by using jargon assuming audience trust.

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Liking

Tendency to favor people who relate and give compliments.

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Aggressive Mimicry

Exploiting influence, where a signal is mimicked to lure prey.

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Consistency Principle

Supporting stance despite contradictory evidence due to public commitment.

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Liking

Influence rises when enjoying comfort.

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Fixed Action Patterns

Pre-programmed responses, automatic sequence without conscious thought.

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Scarcity

Higher value on things harder to obtain.

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Reciprocity

Emotional obligation that drives you.

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False Scarcity

Influence reduced, or the marketplace can be harmed.

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Authority Heuristic

Thinking using cognitive shortcuts

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Study Notes

Social Proof

  • Individuals unknowingly respond to social proof, guided by the prevalence of similar behaviors in others.
  • Instinctively following the crowd's choices, despite personal reservations, demonstrates social proof.
  • Individuals tend to conform to popular choices even when they contradict personal logic because of social proof.
  • Social proof is most effective when individuals feel uncertainty about the best course of action.

Scarcity

  • Scarcity influences decision-making by shaping perceptions of value.
  • An individual preferring a rare product simply because fewer people have access to it illustrates this effect.
  • Scarcity is manipulated when a marketer advertises a product as "Limited Edition" despite no production constraints.
  • Scarcity increases perceived value because items seem more desirable when they are harder to obtain.
  • A consumer repeatedly purchasing a limited-time product even when alternative options exist is an example of scarcity manipulation.

Automatic Responding

  • Individuals might blindly trust information delivered by someone appearing authoritative due to automatic responding.
  • "Click, whirr" behavior suggests responses can be automatic rather than deliberate.
  • An expert giving advice that an audience instinctively follows without question demonstrates automatic response behaviour.
  • Automatic responses provide the key advantage of eliminating unnecessary processing delays in a fast-paced world.

Reciprocity

  • In human interactions, reciprocity tends to create a subconscious obligation.
  • Individuals feeling an expectation to return a favor, even when unsolicited, is a result of reciprocity.
  • Reciprocity relies on emotional obligation as a core driver.
  • A colleague feeling obligated to assist after receiving a favor highlights reciprocity.
  • When reciprocity forces people into an obligation they might not have initially desired, the increased likelihood of compliance eliminates guilt.

Commitment and Consistency

  • Commitment and consistency subtly compels individuals to maintain alignment between their past actions and future decisions, even when circumstances have changed.
  • When people commit to a stance publicly, they often continue supporting it despite contradictory evidence due to consistency principle.
  • An individual's belief system is reinforced simply by their past verbal affirmations, rather than new evidence which demonstrates commitment and consistency.
  • Commitment and consistency makes persuasion more effective when directed toward individuals who are emotionally invested in prior decisions.

Authority

  • A speaker using complex jargon and an authoritative tone to establish credibility reflects the principle of authority influence.
  • A company ensuring that its executives wear high-status attire to enhance perceived credibility capitalizes on authority.
  • An individual instinctively trusts a speaker who presents information in a confident, authoritative tone due to the authority heuristic.
  • An expert recommendation is accepted uncritically by a group, despite obvious inconsistencies in reasoning due to authority influence.

Mental Shortcuts and Cognitive Biases

  • Mental shortcuts, though efficient, can occasionally lead to costly errors as they rely on pre-programmed responses that may be unsuitable for the situation.
  • The primary risk of shortcut-driven thinking is increased vulnerability to manipulation.
  • The assumption that high-priced goods equate to superior quality exemplifies the "Expensive = Good" mental shortcut.
  • When people view scarcity as synonymous with desirability, their judgment is being shaped by the availability heuristic.
  • Fixed action patterns play out in consistent sequences without conscious thought.
  • A mother turkey fails to recognize her chick due to the absence of the 'cheep-cheep' sound, she is relying on fixed action pattern activation.
  • Captainitis is the tendency of a group to overlook a leader’s mistakes due to perceived expertise.
  • Unquestioning obedience toward authoritative statements exemplifies a fixed action pattern.
  • An individual ignoring logical arguments due to preconceived biases illustrates the downside of shortcut-based thinking.
  • Buyers rushing to obtain the product before knowing its actual value after the introduction of a false scarcity trigger is what is most likely to happen.
  • Liking which enhance influence in persuasion strategies it generates psychological comfort before compliance.
  • Increasing attraction toward unavailable options are how scarcity impacts human decision-making.
  • Liking explains why individuals tend to favor people who compliment and relate to them.
  • Aggressive mimicry is exemplified is used when a firefly mimics signals to lure prey instead of attracting a mate.
  • If an individual disregards a cheaper alternative solely because a higher price subconsciously signals better quality, they're using the "Expensive = Good" heuristic shortcut.
  • A group uncritically following a leader's directive despite contradictory evidence showcases the dangers of automatic responses in influence psychology.
  • High price subconsciously signals better quality leading to the expensive = good heuristic shortcut.
  • An individual naturally follows the crowd's decisions to demonstrate social proof.

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