Podcast
Questions and Answers
The most effective training method for changing attitude is?
The most effective training method for changing attitude is?
All the information to be used in training should be in the trainees' training manual and handed to trainees at the start of training.
All the information to be used in training should be in the trainees' training manual and handed to trainees at the start of training.
False
Which of the following would be a characteristic of an ideal training room?
Which of the following would be a characteristic of an ideal training room?
Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?
Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?
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The knowledge component of an effective trainer's KSAs is comprised of all but which of the following?
The knowledge component of an effective trainer's KSAs is comprised of all but which of the following?
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OJT trainers must be currently doing the job to be effective.
OJT trainers must be currently doing the job to be effective.
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What is the least expensive and best alternative if you only have a few employees to be trained?
What is the least expensive and best alternative if you only have a few employees to be trained?
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A ______ is the 'first test' of new material designed to be in a training program.
A ______ is the 'first test' of new material designed to be in a training program.
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Which of the following is true of the icebreaker?
Which of the following is true of the icebreaker?
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The experiential learning model begins with?
The experiential learning model begins with?
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Good listening skills require practice because?
Good listening skills require practice because?
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_________ are those 'and uh,' 'like,' 'um' space fillers that are injected into speech.
_________ are those 'and uh,' 'like,' 'um' space fillers that are injected into speech.
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Which of the following statements regarding the quiet trainee is true?
Which of the following statements regarding the quiet trainee is true?
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The difference between a dry run and a pilot program is?
The difference between a dry run and a pilot program is?
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Study Notes
Training Methods
- Role reversal role-play is the most effective method for changing attitudes in training.
- Off-site training is ideal for reducing stress in trainees by separating them from their work environment.
Training Room Characteristics
- An ideal training room should have bright and cheerful wall colors; however, a room with no windows is considered preferable.
- The U-shape seating arrangement is best for facilitating discussions and activities, although tables in a semicircle also support a dynamic learning experience.
Knowledge and Skills of Trainers
- Effective trainers should possess knowledge in adult learning processes, instructional methods, and subject matter but do not require a high level of self-efficacy.
- On-the-job training (OJT) trainers need to be motivated to train and do not necessarily need to be the most skilled performers.
Cost-effective Training Solutions
- Sending trainees to outside seminars is the least expensive and most practical option when only a few employees require training.
- A dry run serves as the "first test" of new training material before full implementation.
Icebreakers and Learning Models
- An effective icebreaker energizes the training session and helps alleviate trainee anxiety while being related to the training topic.
- The experiential learning model begins with a shared experience, fostering a more engaging learning process.
Listening and Communication Skills
- Good listening skills require practice to overcome tendencies to interrupt or misunderstand fast-paced speech due to anticipation of what a speaker might say.
- Dysfluencies are filler words like "uh," "like," and "um" that can disrupt clarity in communication.
Engaging Quiet Trainees
- Trainers must encourage participation from quiet trainees to enhance their learning experience, as excessive pressure can negatively affect their involvement.
- Group work can be beneficial for quiet trainees but should be managed carefully to avoid overwhelming them.
Dry Runs vs. Pilot Programs
- A dry run tests the full training program, while a pilot program typically involves selected trainees to evaluate effectiveness before broader implementation.
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