Smart Lists in CRM
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Questions and Answers

Where can you find the Smart Lists feature in the CRM?

  • On the main dashboard
  • In the sidebar menu (correct)
  • Under the contacts option
  • All of the above

What is the purpose of Smart Lists?

  • To automate lead management
  • To enhance marketing campaigns
  • To import contacts from an external list
  • All of the above (correct)

What is the first step to create a new Smart List?

  • Choose the option of 'import contacts' (correct)
  • Click on the 'upload a file' option
  • Give the list a meaningful name
  • Configure the Smart List details

What type of file format should the list of contacts be in?

<p>CSV format (A)</p> Signup and view all the answers

What are the three sections in the pop-up window to configure a Smart List?

<p>Upload, map, and details (A)</p> Signup and view all the answers

What is the purpose of the 'upload a file' option?

<p>To select the desired file from the computer (A)</p> Signup and view all the answers

Why is it important to keep the list of contacts in CSV format?

<p>To save the data in tabular form (B)</p> Signup and view all the answers

According to the text, what is the purpose of setting conditions for a Smart List?

<p>To filter and segment contacts based on specific criteria (C)</p> Signup and view all the answers

What does the red icon indicate in the Smart List configuration?

<p>Unmatched field values (C)</p> Signup and view all the answers

What option allows you to create a separate list of contacts so they don't get mixed up with existing contacts?

<p>Creating a list from contacts (D)</p> Signup and view all the answers

What does tagging contacts help with?

<p>Identifying and marking contacts for easy recognition (B)</p> Signup and view all the answers

What can you do with a Smart List?

<p>Utilize it for targeted email campaigns, SMS broadcasts, or automations (C)</p> Signup and view all the answers

Where can you navigate to use a Smart List as your audience or trigger condition?

<p>Corresponding campaign or automation (C)</p> Signup and view all the answers

What does the CRM have a separate tab for?

<p>Managing and editing Smart Lists (C)</p> Signup and view all the answers

What can you do with Smart Lists as your business evolves?

<p>Update or edit them (D)</p> Signup and view all the answers

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