SLP Code of Conduct Quiz

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Questions and Answers

What should be done with CCTV footage of a shoplifting incident?

  • It should be displayed in public to deter others
  • It should not be displayed in public (correct)
  • It should be shown to the shoplifter to intimidate them
  • It should be given to the police for investigation

If a shoplifter offers to pay additional money to close the case, what should be done?

  • Refuse the additional money and bill the shoplifter
  • Take back the articles and let the shoplifter go (correct)
  • Call the police to take further action
  • Accept the additional money and close the case

What should be done if a shoplifter agrees to bill the articles?

  • Call the police to take further action
  • Take back the articles and let the shoplifter go
  • Ask the shoplifter to pay additional money
  • Bill the articles and hand them over to the shoplifter (correct)

If a customer asks to go home to collect money to pay for unbilled articles, what should be done?

<p>Take back the articles and let the customer leave (C)</p> Signup and view all the answers

What should be done if a customer refuses to bill the articles?

<p>Take back the articles and let the customer leave (B)</p> Signup and view all the answers

If a customer is caught shoplifting and offers to pay for the unbilled articles, what should be done?

<p>Bill the articles and hand them over to the customer (C)</p> Signup and view all the answers

What should be done if a staff member is caught stealing an article and there is no supervisory staff available?

<p>Take back the article and let the staff member leave (A)</p> Signup and view all the answers

What is the main priority when dealing with a shoplifting incident?

<p>To resolve the issue within the store (C)</p> Signup and view all the answers

Why should CCTV footage not be displayed in public?

<p>To avoid any unnecessary consequences (C)</p> Signup and view all the answers

What should be done if a shoplifter refuses to bill the articles?

<p>Take back the articles and let the shoplifter leave (B)</p> Signup and view all the answers

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