Podcast
Questions and Answers
What should be done with CCTV footage of a shoplifting incident?
What should be done with CCTV footage of a shoplifting incident?
- It should be displayed in public to deter others
- It should not be displayed in public (correct)
- It should be shown to the shoplifter to intimidate them
- It should be given to the police for investigation
If a shoplifter offers to pay additional money to close the case, what should be done?
If a shoplifter offers to pay additional money to close the case, what should be done?
- Refuse the additional money and bill the shoplifter
- Take back the articles and let the shoplifter go (correct)
- Call the police to take further action
- Accept the additional money and close the case
What should be done if a shoplifter agrees to bill the articles?
What should be done if a shoplifter agrees to bill the articles?
- Call the police to take further action
- Take back the articles and let the shoplifter go
- Ask the shoplifter to pay additional money
- Bill the articles and hand them over to the shoplifter (correct)
If a customer asks to go home to collect money to pay for unbilled articles, what should be done?
If a customer asks to go home to collect money to pay for unbilled articles, what should be done?
What should be done if a customer refuses to bill the articles?
What should be done if a customer refuses to bill the articles?
If a customer is caught shoplifting and offers to pay for the unbilled articles, what should be done?
If a customer is caught shoplifting and offers to pay for the unbilled articles, what should be done?
What should be done if a staff member is caught stealing an article and there is no supervisory staff available?
What should be done if a staff member is caught stealing an article and there is no supervisory staff available?
What is the main priority when dealing with a shoplifting incident?
What is the main priority when dealing with a shoplifting incident?
Why should CCTV footage not be displayed in public?
Why should CCTV footage not be displayed in public?
What should be done if a shoplifter refuses to bill the articles?
What should be done if a shoplifter refuses to bill the articles?
