Podcast
Questions and Answers
What is the primary purpose for pharmacies using silent alarms in as described in the policy?
What is the primary purpose for pharmacies using silent alarms in as described in the policy?
- To notify law enforcement of robbery attempts.
- To serve as a deterrent against shoplifting.
- To track movements of prescription medications without authorization. (correct)
- To alert staff of potential thefts in progress.
How do the silent alarm response procedures differ from typical robbery response procedures?
How do the silent alarm response procedures differ from typical robbery response procedures?
- They dictate a set response time of 5 minutes.
- They require the use of bait bills and dye packs.
- They utilize a callback system involving multiple parties. (correct)
- They involve a direct alert to federal authorities.
What challenge is mentioned regarding the callback system for financial institutions?
What challenge is mentioned regarding the callback system for financial institutions?
- Not all institutions have designated numbers or contacts. (correct)
- Many institutions lack certified personnel.
- The response time is often delayed due to lack of communication.
- The system is not updated regularly.
What joint investigation is mentioned as being conducted by OPD and another entity?
What joint investigation is mentioned as being conducted by OPD and another entity?
What is a key function of 'man traps' as defined in the policy?
What is a key function of 'man traps' as defined in the policy?
Which of the following best describes the role of GPS in silent alarm systems?
Which of the following best describes the role of GPS in silent alarm systems?
What aspect of the historic silent alarm response policy may still be relevant?
What aspect of the historic silent alarm response policy may still be relevant?
What is required before officers can enter a building where a silent alarm has been triggered?
What is required before officers can enter a building where a silent alarm has been triggered?
What happens when a GPS tracking device is activated during a robbery?
What happens when a GPS tracking device is activated during a robbery?
Which of the following is NOT mentioned as a step in the procedure for handling silent alarms?
Which of the following is NOT mentioned as a step in the procedure for handling silent alarms?
What is the policy regarding the response to a silent alarm in a financial institution?
What is the policy regarding the response to a silent alarm in a financial institution?
What is the role of plainclothes officers in response to silent alarms?
What is the role of plainclothes officers in response to silent alarms?
In the case of a robbery, how is the information between officers and dispatch communicated?
In the case of a robbery, how is the information between officers and dispatch communicated?
What should officers consider about the location of a financial institution when responding to a silent alarm?
What should officers consider about the location of a financial institution when responding to a silent alarm?
What is the significance of a Signal 20 in the communication process during a robbery?
What is the significance of a Signal 20 in the communication process during a robbery?
Financial Institution employees may present a ______ card to identify themselves?
Financial Institution employees may present a ______ card to identify themselves?
DC 911 will advise of a real alarm in one of 2 ways:
DC 911 will advise of a real alarm in one of 2 ways:
When is it difficult to determine which vehicle the Mobile Unit is in?
When is it difficult to determine which vehicle the Mobile Unit is in?
Who is authorized and trained to use a hand held device used to locate a Mobile Device Unit?
Who is authorized and trained to use a hand held device used to locate a Mobile Device Unit?
Who should Officer's notify if they respond to a suspicious party prowling around a financial institution with containers (Paint Cans, 5 Gallon Buckets, or Tupperware full of liquid)?
Who should Officer's notify if they respond to a suspicious party prowling around a financial institution with containers (Paint Cans, 5 Gallon Buckets, or Tupperware full of liquid)?
What report should be completed when stopping a suspicious party at a financial institution or Pharmacy?
What report should be completed when stopping a suspicious party at a financial institution or Pharmacy?
If DC 911 dispatch determines the alarm is real and robbery is in progress, responding officers should first do what?
If DC 911 dispatch determines the alarm is real and robbery is in progress, responding officers should first do what?
What will the primary officer do, other than take a position of concealment, when arriving to an active robbery in progress?
What will the primary officer do, other than take a position of concealment, when arriving to an active robbery in progress?
How may suspects attempt to interfere with law enforcement locating a Mobile Unit?
How may suspects attempt to interfere with law enforcement locating a Mobile Unit?
What are procedures for a Felony Traffic Stop?
What are procedures for a Felony Traffic Stop?
What information will NOT be included in the Incident Reports for Financial Institutions and Pharmacies?
What information will NOT be included in the Incident Reports for Financial Institutions and Pharmacies?
Flashcards
Bait Bills
Bait Bills
Pre-recorded, serial numbered currency placed in tellers' cash drawers used to help identify robbers.
Dye Packs
Dye Packs
Explosive money packs that release dye when triggered, marking the robber with colored dye.
Mobile Unit / ESP
Mobile Unit / ESP
A GPS tracking device disguised to look like bills or attached to medications, used to track suspects in robberies.
Global Positioning System (GPS)
Global Positioning System (GPS)
Signup and view all the flashcards
Man Trap
Man Trap
Signup and view all the flashcards
Signal 20
Signal 20
Signup and view all the flashcards
Mobile Security Device (MSD)
Mobile Security Device (MSD)
Signup and view all the flashcards
B zone
B zone
Signup and view all the flashcards
Silent Alarm Policy
Silent Alarm Policy
Signup and view all the flashcards
Silent Alarm Call-Back System
Silent Alarm Call-Back System
Signup and view all the flashcards
Silent Alarms in Pharmacies
Silent Alarms in Pharmacies
Signup and view all the flashcards
Call-back procedure
Call-back procedure
Signup and view all the flashcards
Joint Investigation of FDIC-protected Institution Robberies
Joint Investigation of FDIC-protected Institution Robberies
Signup and view all the flashcards
Silent Alarm Response
Silent Alarm Response
Signup and view all the flashcards
Meeting at Designated Area
Meeting at Designated Area
Signup and view all the flashcards
Dynamic Response
Dynamic Response
Signup and view all the flashcards
Study Notes
Silent Alarm Response Policy
- This policy details the response protocol for silent alarms at financial institutions and pharmacies.
- The Omaha Police Department (OPD) developed the policy with financial institutions.
- The system involves interaction between the financial institution, OPD, and Douglas County 911.
- Historically, each institution had a designated callback number and contact person. This policy does not require strict adherence to historical aspects of silent alarm policy.
- OPD and FBI jointly investigate robberies of FDIC-protected financial institutions within Omaha.
Silent Alarms in Pharmacies
- Pharmacies now use silent alarms, which are GPS-enabled devices, to track prescription medications.
- Officers should respond to pharmacy silent alarm calls the same way they would for financial institutions (call-back system).
- Alarm is triggered when prescription medications are moved without authorization.
Definitions
- Bait Bills: pre-recorded, serial-numbered currency.
- Dye Packs: explosive money packs that leave a colored marker.
- GPS (Global Positioning System): system for accurate location data usage.
- Man Traps: building exits that restrict movement.
- Mobile Security Device (MSD): security devices for personal safety or asset protection.
- Mobile Unit/ESP (Electronic Satellite Pursuit): GPS-tracking system disguised as bills or attached to items.
- Signal 20: radio code for dispatch when a GPS tracking device is activated.
Silent Alarm Procedure (Financial Institutions)
- Minimum of two units (primary and backup officer) are dispatched to financial institution or pharmacy.
- 911 initiates a call to an employee at the alarmed facility to determine if alarm is real or false.
- Officers may not enter the premises until an employee meets them in a designated location. This applies even if alarm is confirmed.
- Officers must assess the location of the alarm. Limited staff might make it impossible for officers to meet outside.
- Officers may be unable to determine a false alarm based on standard criteria due to the location or structure of financial institutions.
- Employees will follow their established security protocols.
- Designated employees may display an orange card to identify themselves.
Alarm Response Actions
- A minimum of two officers (primary & backup) are immediately dispatched to include a primary officer.
- Before officers arrive, 911 initiates verification calls to employees to confirm alarm authenticity.
- If alarm is real and robbery is in progress, officers will maintain concealment/protective cover to observe the area perimeter.
- The primary officer calls other units for backup and alerts a field sergeant.
- The Field Sergeant responds to assist the primary officer.
- All confrontations with suspects should take place outside.
DC 911 Confirmation Steps
- 911 will confirm the alarm is real by confirming with a financial institution or pharmacy employee.
- If there is no answer, the alarm is considered real.
- If a real alarm is detected and the suspect(s) have left, 911 obtains, and broadcasts, suspect descriptions and broadcasts.
Unverified Alarm Response
- If 911 determines a status of the alarm after officers arrive, officers will take positions of protective cover and ensure perimeter observation.
- If the alarm is false, officers request 911 to call the facility again.
- The employee will then meet the primary officer in a designated area to assess the situation.
Plainclothes Officers
- Plainclothes officers are responsible for initial response to silent alarms.
- They advise 911 who in turn notifies the response cruiser officers.
- All plainclothes officers must display badges.
- They take protective cover and advise primary officers of their location.
Special Considerations
- Banks and pharmacies may have surveillance systems, dye packs, bait bills, man traps and/or mobile unit/ESP security.
- FBI agents may be present.
- Officers should note all potential suspect vehicles to determine a course of action.
- Response to specific situations, such as felony traffic stops, should follow established protocols.
- Officers need to confirm a false alarm is indeed false prior to allowing the business/establishment staff to leave their position.
False Alarm Response
- If 911 determines a false alarm, officers will be notified.
- An employee will be directed to a designated location to await officers.
- Officers will meet the employee in this area, debrief, and end the response.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This quiz covers the response protocols for silent alarms at financial institutions and pharmacies, developed in collaboration with the Omaha Police Department. It discusses the interaction between various authorities and highlights the use of GPS-enabled silent alarms in pharmacies to safeguard prescription medications.
