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Shopping Experience Satisfaction Survey
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Shopping Experience Satisfaction Survey

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@ReasonedPanther

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Questions and Answers

What type of questionnaire should be developed based on the text?

  • Product satisfaction questionnaire
  • Market research questionnaire
  • Customer service evaluation questionnaire
  • Shopping experience assessment questionnaire (correct)

    • What is the main purpose of the questionnaire mentioned in the text?

  • To assess employee performance
  • To gather feedback on the shopping experience (correct)
  • To measure customer loyalty
  • To evaluate the quality of products

    • Who would likely be the target audience for the developed questionnaire?

  • Customer support representatives
  • Retail store owners
  • Shoppers and customers (correct)
  • Product manufacturers

    • Quin és l'objectiu principal del qüestionari d'avaluació de l'experiència de compra?

    <p>Conèixer el perfil del comprador en la pàgina web</p> Signup and view all the answers

    Per què és important conèixer si el comprador també utilitza el canal offline?

    <p>Per comprendre la interacció entre els dos canals de compra</p> Signup and view all the answers

    Quin és l'objectiu de comprendre per què l'usuari no gestiona totes les compres a través de la pàgina web?

    <p>Identificar barreres que poden afectar les compres en línia</p> Signup and view all the answers

    Per què és important identificar els aspectes més importants per al comprador quan compra en línia?

    <p>Per millorar l'experiència de compra en línia</p> Signup and view all the answers

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