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Shift Duties and Responsibilities Quiz

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Questions and Answers

What consequences can a staff face for failing to complete tasks and activities assigned during their shift?

Extra pay

Shift suspension or write ups (correct)

Verbal warning

Promotion

What is considered unacceptable behavior for an FDP arriving for their shift?

Arriving with a positive attitude

Arriving under the influence of recreational drugs/medication/alcohol (correct)

Arriving early

Arriving well-rested

What action can a staff take if they are not feeling well before their shift at 5 am/6 am?

Call in sick and skip the shift

Ignore the symptoms and show up for the shift

Get a replacement from management

Request a shift switch with a fellow FDP via Homebase and email management (correct)

What action should a staff take if they can't perform services for a client due to being unwell?

Inform the client and apologize Signup and view all the answers

Why is it important for staff to follow through with an email to management after requesting a shift switch?

To document the shift change request and agreement Signup and view all the answers

What can happen to a staff member who consistently fails to show completeness in their duties?

Shift suspension or write ups Signup and view all the answers

Study Notes

Consequences of Failing to Complete Tasks

Failure to complete tasks and activities during a shift can result in consequences for staff members.

Unacceptable Behavior for FDPs

Arriving late for a shift is considered unacceptable behavior for an FDP.

Procedures for Not Feeling Well Before Shift

If a staff member is not feeling well before their shift, they should notify management as soon as possible, preferably before 5 am/6 am.
This allows management to make necessary arrangements to ensure adequate staffing.

Procedures for Being Unable to Perform Services

If a staff member is unwell and unable to perform services for a client, they should notify management immediately.
This enables management to make alternative arrangements for the client.

Importance of Following Up on Shift Switch Requests

Staff should follow through with an email to management after requesting a shift switch to ensure that the request is formalized and acknowledged.

Consequences of Consistently Failing to Complete Duties

A staff member who consistently fails to show completeness in their duties may face consequences, potentially including disciplinary action.

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Description

Test your knowledge on the responsibilities and expectations of fulfilling assigned shifts in terms of completing tasks and activities. Learn about the importance of consistency and commitment in showing up for scheduled shifts.