Sheriff Office Operational Manual Quiz

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45 Questions

What type of payments must be made for roaming charges incurred using the Mobile Data Terminal or cell phone?

Check or money order payable to CCSO

Who owns the electronic messages sent or received by Agency issued devices?

The Charles County Sheriff’s Office (CCSO)

In what circumstances will there be no expectation of privacy concerning electronic messages sent or received using an Agency-issued device?

When using an Agency-issued device

Which personnel are exempted from restrictions on the use of handheld telephones while driving?

Law enforcement personnel

What is the requirement for any employee using a handheld phone while operating an Agency owned vehicle?

Use a hands-free device at all times

Who is responsible for reactivation fees incurred by the employee?

The employee

What is the guideline when personnel have doubt about the nature of an incident based on a call?

They should resolve the doubt in favor of the higher priority.

Who has the authority to change a call's priority code?

Patrol officers, with approval from a Patrol Supervisor or higher ranking officer.

What action should be taken if a marked patrol vehicle's overhead light bar is out of service?

It should be immediately removed from service.

Who is responsible for the consequences of changing a call's priority code?

The Patrol Supervisor or other Agency officer making the decision.

When should a vehicle without a working siren be removed from service?

Immediately.

What must patrol units do to ensure Communications is aware of their response status?

Ensure Communications is aware at all times and notify of any changes in status.

What should responding officers do if no one is present at the alarm location?

Leave the form at an entrance to the building or residence

What can cause alarms to activate during major weather incidents?

Heavy rain, wind, lightning, and thunderstorms

How many times will the False Alarm Notification Form be completed at repeat alarm locations during any one shift?

Once

What should officers avoid doing if an employee or resident is available at the alarm site and there is no evidence to support the alarm activation?

Speculating on the cause of the alarm

What kind of comments should officers avoid making to prevent leaving a certain impression regarding alarm calls?

Comments suggesting the alarm might not be false

What is the purpose of completing the False Alarm Notification Form during weather incidents?

To account for any repeat alarm activations during shifts

Who is authorized to enforce noise originating from any source as per the chapter?

An employee or agent designated by the Director of the Department

During which time period is 'nighttime' defined according to the chapter?

Between 10:00 p.m. and 7:00 a.m.

Who can be considered an Enforcement Officer for noise originating from an animal source?

The Chief of the Division of Animal Control Services or the Chief's authorized designee

What type of property is considered as 'Residential Land Use' in the chapter?

Property zoned or used for dwellings

Who is permitted to use sound level meters for enforcement purposes in the chapter?

Only officers who have completed approved Agency training and possess current certification

What is considered as 'Public Property' according to the chapter?

Real property or structures owned, leased, or controlled by a governmental entity

What will the Chief Firearms Instructor do after checking the form and contacting the applicant?

Inform the applicant of any problems with the form

Who can be the witness at the bottom of the form?

Any Agency employee who witnesses the completion of the form by the applicant

Where will the completed form be sent for filing?

Records Management Section for filing for four years

When will firearms instructors collect the qualification fees from the applicant?

Before the applicant reports to the range for qualification

What is the purpose of shaded areas on the form?

To be completed by the firearms instructor

What will Records Section personnel do during the four-year filing period?

Answer inquiries from other law enforcement agencies and supply information from the form

Who is responsible for the deployment and maintenance of the Charles County Sheriff’s Office Incident Command and Communications Vehicle (ICCV)?

Commander, Communications Section

What is the primary purpose of the Incident Command and Communications Vehicle (ICCV) for the Charles County Sheriff’s Office?

Serving as a backup PSAP for 911 Communications

Who must be provided with a copy of the SOP related to duties associated with the Incident Command and Communications Vehicle (ICCV)?

All employees in the Communications Section

Where is the Incident Command and Communications Vehicle (ICCV) stored when not in use?

In a secure site established for this purpose

What is the timeframe during which the Incident Command and Communications Vehicle (ICCV) is available for use?

24 hours a day on a call-out basis

Which section within the Charles County Sheriff’s Office is responsible for maintaining an SOP related to the use of the Incident Command and Communications Vehicle (ICCV)?

Communications Section

Who is responsible for conducting monthly vehicle inspections for the ICCV?

Commander, Communications Section

In which situations would the ICCV not be utilized according to the text?

Routine patrol activities

Who can request the deployment of the ICCV for an unusual occurrence?

CCSO Commanders only

Which governmental agency can request the use of the ICCV for unusual occurrences?

Charles County Department of Emergency Services only

Who is responsible for ensuring the ICCV is returned fully fueled and in good condition after each deployment?

Designated ICCV driver

Under what circumstances will ICCV take precedence over other assignments?

When active as the tertiary PSAP for 911 Communications

What must be done in case a continuous ICCV use is expected to exceed 10 hours?

Arrange for a relief driver

Which public safety agencies can request the use of ICCV?

Any public safety agency in surrounding jurisdictions

Who can operate the ICCV when it is deployed?

CCSO or DES approved drivers

Study Notes

Firearms Instructor and Qualification

  • The Chief Firearms Instructor will review the application form and contact the applicant to inform them of any issues with the form.
  • The applicant will be notified of the date and location for qualification and the number of rounds of ammunition to bring to the range.
  • The Chief Firearms Instructor may request to check the firearms and ammunition prior to the applicant reporting to the range.

Collection of Qualification Fees

  • Firearms instructors will determine and collect the qualification fee from the applicant prior to the qualification session.
  • The applicant will be given a receipt, and payments must be made by check or money order payable to the Charles County Sheriff's Office.

Electronic Messages and Cell Phone Use

  • Electronic messages sent or received on Agency-issued devices are considered property of the Sheriff's Office and are subject to monitoring or interception.
  • Employees are obligated to follow the rules and regulations of the State of Maryland or any other federal, state, county, or municipal law regarding cell phone use while driving.

General Response Assignment Guidelines

  • Personnel receiving calls for service will make every effort to obtain all available information concerning the call.
  • If the call taker has any doubt concerning the nature of the incident, the doubt will be resolved in favor of the higher priority.
  • Patrol officers, with the approval of a Patrol Supervisor or higher-ranking Agency officer, have the ability to change a call's priority code.

Inoperable Emergency Equipment

  • Marked patrol vehicles will be immediately removed from service if the overhead light bar or siren is out of service.

Weather and Alarm Response

  • Weather incidents, such as heavy rain, wind, lightning, and thunderstorms, can cause alarms to activate.
  • During weather incidents, the False Alarm Notification Form will be completed only once at repeat alarm locations.

Contact with Resident or Employee

  • Responding officers must be cautious not to speculate as to the cause of the alarm or make any references to the alarm possibly not being false.
  • Officers must be cautious about making any comments that might leave the impression that the alarm will be cleared as a legitimate alarm call.

Noise Ordinance

  • The Charles County Health Department is responsible for enforcing the noise ordinance.
  • The Enforcement Officer for a noise originating from an animal source is the Chief of the Division of Animal Control Services or the Chief's authorized designee.

Training, Certification, and Maintenance

  • Only officers who have completed approved Agency training and possess current certification are permitted to use sound level meters for enforcement purposes.

Incident Command and Communications Vehicle (ICCV)

  • The ICCV is a mobile staging/communications facility used for specialized situations, including parades, civil disturbances, and natural disasters.
  • The ICCV serves as a tertiary (or backup) Public Safety Answering Point (PSAP) for 911 Communications.

ICCV Deployment

  • The ICCV is deployed for critical incidents or unusual occurrences, and deployment is authorized by a command level officer.
  • The Incident Commander will designate a safe location for the ICCV to be set up.

Requests for Deployment by Other Agencies

  • The ICCV can be made available to other governmental agencies for unusual occurrences upon approval of the Sheriff or a command level officer.

ICCV Care and Maintenance

  • The Commander, Communications Section, is responsible for scheduled maintenance and service of the ICCV.
  • The vehicle will be inspected monthly, and all equipment will be tested for operational readiness.

Test your knowledge on the administrative and operational guidelines outlined in the Sheriff's Office manual, focusing on response assignment guidelines and information gathering during calls for service.

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