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Shadow AI in the Workplace

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What is Shadow AI?

The official use of AI tools within a company

The use of AI tools and applications without official approval or oversight by the IT department (correct)

AI used for cybersecurity purposes only

A type of AI used exclusively by the IT department

Why do employees use Shadow AI?

To intentionally compromise company security

To bypass lengthy IT approval processes and improve work efficiency (correct)

To demonstrate their technical skills to the IT department

To reduce company profits

What is a potential risk of Shadow AI?

Increased employee productivity

Improved company security

Enhanced IT department control

Unassessed security vulnerabilities and data privacy concerns (correct)

How can companies mitigate Shadow AI?

<p>By providing easier access to approved AI tools and fostering open communication about responsible AI use</p> Signup and view all the answers

What is a benefit of training employees on proper procedures and Shadow AI risks?

<p>Reduced Shadow AI instances and improved company security</p> Signup and view all the answers

Study Notes

What is Shadow AI?

Shadow AI refers to the use of artificial intelligence tools and applications within a company without IT department approval or oversight.

Characteristics of Shadow AI

Employees use AI features in existing software or implement new AI applications on their own, without IT's knowledge.
Examples of Shadow AI include AI-powered sales tools and marketing automation.

Reasons for Shadow AI

Employees may be unaware that their actions involve unapproved AI usage.
Employees may want to improve work efficiency without going through lengthy IT approval processes.

Security Risks of Shadow AI

Shadow AI poses security risks because IT is not aware of the used tools and cannot assess potential security vulnerabilities or data privacy concerns.

Mitigating Shadow AI

Provide easier access to approved AI tools to address Shadow AI.
Foster open communication about responsible AI use within the organization.
Train employees on proper procedures and the risks of Shadow AI.

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Description

Shadow AI refers to the use of artificial intelligence tools within a company without official approval or oversight. Learn about the risks and implications of unapproved AI usage.