Session 2 Excitement Transcript
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Questions and Answers

What is the speaker's concern regarding the engineers?

  • They are building in a rush. (correct)
  • They are including unnecessary features.
  • They are not being truthful about their progress.
  • They are not skilled enough.

How does the speaker feel about deceiving people during the sales process?

  • It is not a big concern.
  • It is necessary for business success.
  • It should be avoided. (correct)
  • It is common practice.

What does the speaker imply about the impact of lies in the sales process on support teams?

  • Support teams benefit from the lies.
  • Support teams are usually responsible for lying.
  • Support teams can easily handle the consequences.
  • Support teams suffer from the fallout of lies. (correct)

Why does the speaker believe people engage in deception during sales?

<p>To make customers feel comfortable with their choice. (C)</p> Signup and view all the answers

In the context of the text, what does 'snowballing lies' refer to?

<p>Compounding lies throughout the sales process. (D)</p> Signup and view all the answers

How does the speaker feel about companies finding out that promises made during sales cannot be kept?

<p>They get angry at the deception. (B)</p> Signup and view all the answers

According to the speaker, what does deceiving customers during sales ultimately lead to?

<p>Negative consequences for support teams. (D)</p> Signup and view all the answers

What emotion does the speaker associate with companies realizing they can't deliver on promised features?

<p>'Kinda mad' (C)</p> Signup and view all the answers

How does the speaker feel about colleagues who attempt to make customers comfortable through deception?

<p>It is unethical and counterproductive. (C)</p> Signup and view all the answers

What is the primary concern of the speaker regarding deceptive sales practices?

<p>Maintaining honesty and integrity (D)</p> Signup and view all the answers

What impact does the speaker predict on support teams when lies are told during the sales process?

<p>Negative impact on support teams having to deal with consequences of deception.</p> Signup and view all the answers

How does the speaker describe the consequences for companies realizing they cannot deliver on promised features?

<p>The companies may become upset or angry.</p> Signup and view all the answers

What is the speaker's opinion on the practice of deceiving customers during sales?

<p>The speaker discourages deceiving customers during sales.</p> Signup and view all the answers

Why does the speaker warn against telling lies during the sales process?

<p>To avoid negative repercussions on colleagues and support teams.</p> Signup and view all the answers

What does the speaker imply about the justifications people make for engaging in deception during sales?

<p>People may deceive to make customers comfortable with their choices.</p> Signup and view all the answers

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