15 Questions
What is the speaker's concern regarding the engineers?
They are building in a rush.
How does the speaker feel about deceiving people during the sales process?
It should be avoided.
What does the speaker imply about the impact of lies in the sales process on support teams?
Support teams suffer from the fallout of lies.
Why does the speaker believe people engage in deception during sales?
To make customers feel comfortable with their choice.
In the context of the text, what does 'snowballing lies' refer to?
Compounding lies throughout the sales process.
How does the speaker feel about companies finding out that promises made during sales cannot be kept?
They get angry at the deception.
According to the speaker, what does deceiving customers during sales ultimately lead to?
Negative consequences for support teams.
What emotion does the speaker associate with companies realizing they can't deliver on promised features?
'Kinda mad'
How does the speaker feel about colleagues who attempt to make customers comfortable through deception?
It is unethical and counterproductive.
What is the primary concern of the speaker regarding deceptive sales practices?
Maintaining honesty and integrity
What impact does the speaker predict on support teams when lies are told during the sales process?
Negative impact on support teams having to deal with consequences of deception.
How does the speaker describe the consequences for companies realizing they cannot deliver on promised features?
The companies may become upset or angry.
What is the speaker's opinion on the practice of deceiving customers during sales?
The speaker discourages deceiving customers during sales.
Why does the speaker warn against telling lies during the sales process?
To avoid negative repercussions on colleagues and support teams.
What does the speaker imply about the justifications people make for engaging in deception during sales?
People may deceive to make customers comfortable with their choices.
Test your listening skills with this transcript from session 2 of a speech, where the speaker expresses their excitement with new pictures, a different background, and a sweater. See if you can follow along and understand the content.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
