Servicification and Consumer Surplus Concepts

The process where manufacturing firms outsource service activities to specialist providers, often due to increased profitability from larger production scales and new technologies.

Shifting focus from manufacturing products to selling services. This involves offering services like search engines, social media, and messaging apps.

The difference between what a customer is willing to pay for a product or service and the actual price they pay.

The value of data goes beyond its cost of preparation. It's determined by factors such as expenditure on storage, price of commercial databases, and valuations of data-dependent firms.

Data transfers between countries, often not recorded in customs records, but carrying economic value like a trade in services.

Community-based projects that involve planning, installing, and operating energy systems using local resources.

Stages of Community Energy (CE) projects: conceptualization, installation, and operation.

Elements of a successful CE project vision: innovation, need assessment, awareness, and motivation.

A trend that affects businesses globally, leading to increased international corporate strategies, outsourcing, and offshoring.

A strategy where companies use the production facilities of other companies rather than their own.

A strategy where companies use external providers for specific IT components or services.

A strategy where an external provider fully manages a complete business process.

The level of outsourcing where companies focus on resolving specific problems.

The level of outsourcing where companies aim to make long-term changes to their operations.

The level of outsourcing where the strategy aligns with long-term business goals.

Processes directly related to the core business activities.

Processes that are critical but not directly related to the core business.

Processes that have less impact on the core business.

The first generation of outsourcing focused on operational efficiency and cost reduction. It uses external specialists and brings new controls.

The third generation of outsourcing focused on business transformation and value creation. It reengineers processes and aligns with strategic goals.

The level of outsourcing aimed at building long-term relationships with a limited number of preferred vendors.

The sale or purchase of goods or services via the internet between businesses, individuals, and governments.

Tourism in the Philippines is experiencing a surge, with tourist arrivals exceeding 3 million in the first half of 2024, representing an 11.11% increase from the previous year.

The hospitality sector in the Philippines is booming, with multiple hotel brands set to open in the second half of 2024, contributing to the country's tourism growth.

Water quality is a crucial aspect of environmental regulation, aiming to ensure clean and safe water for human consumption. Regulations often target sources of contamination, such as livestock waste and industrial pollution, and impose fines for violations.

Water that originates from natural springs and is often believed to possess beneficial properties, used historically for both drinking and bathing.

The agricultural sector is the largest consumer of water in the region, with its water usage driven by factors such as irrigated cropland and agricultural intensification.

Fossil fuel extraction and production processes, such as fracking and biofuel production, require significant amounts of water, highlighting the interdependency of water and energy.

Water, food, and energy are essential components of regional sustainability, and their interconnectedness is vital for long-term resource management and development.

Rice cultivation is the dominant agricultural practice in Cambodia, Laos, Thailand, and Vietnam, contributing significantly to their economies and serving as major rice suppliers to over 100 countries globally.

Rice cultivation is classified into three main types: lowland rain-fed rice, upland rice, and irrigated rice, each with specific characteristics, yields, and growing seasons.

Cambodia's agricultural landscape features upland crops like rice, cassava, corn, and soybeans, as well as lowland crops like rice, orchards, and vegetables, with flood areas supporting specific rice varieties.

Laos primarily relies on rain-fed methods for rice cultivation, with supplementary irrigation in certain areas.

Non-life insurance offers crucial protection against various risks, including those related to political, economic, social, technological, environmental, and legal changes, contributing to financial resilience.

The Philippines faces a high frequency of natural disasters, including floods, typhoons, landslides, earthquakes, volcanic eruptions, and droughts, making asset protection through non-life insurance a vital necessity.

Home insurance provides protection for property and peace of mind, particularly valuable in disaster-prone countries like the Philippines.

Auto insurance offers protection against road accidents, damages, and theft, providing benefits for mobility and business opportunities.

The process of prioritizing physical well-being through actions that promote health and prevent diseases. It encompasses various aspects of health, including physical, emotional, social, and spiritual well-being.

Chronic conditions that affect the body's functions in a significant and lasting way. These conditions often require ongoing medical management and can have a significant impact on quality of life.

These are temporary conditions that typically resolve on their own within a short period. While they can cause discomfort, they are generally not serious and do not require extensive medical intervention.

The financial burden associated with healthcare costs. This includes expenses for medical treatments, prescriptions, and other health-related services.

Insurance that protects against financial losses due to unexpected events, such as accidents, natural disasters, or damage to property.

A budgeting method that uses physical envelopes to allocate funds for specific expenses.

The process of planning, designing, implementing, and managing services to meet the needs and expectations of customers.

A continuous improvement framework that focuses on planning, doing, checking, and acting to enhance service quality and efficiency.

The process of understanding and outlining the steps that customers take when interacting with a service.

The ability to adapt to changes in the market, consumer needs, and technology to maintain service effectiveness and relevance.