Servicescape Concept in Entrepreneurial Management

The process of analyzing and identifying the impact of a good environment on the service-based industry

The physical environment where a service can take place (correct)

The settings where a service is consumed or delivered and the place where both the company and customer interact with each other

The model that explains the behavior of customers and clients within the service environment

Examining the impact of the physical environment on the service-based industry (correct)

Analyzing customer behavior

Assessing customer satisfaction

Identifying customer needs

It has no impact on customer behavior

It encourages customers to follow a set course of action

It influences customer perception and response (correct)

It discourages customers from visiting a place

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<p>The impact of a good environment on the service-based industry</p> Signup and view all the answers