Service Overview SOP for Sky Source
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Questions and Answers

What is the first step in the outlined process?

  • Multi-rating in ALIS
  • Completing the request
  • Workflow Monitor (correct)
  • Reviewing and updating ALIS with Accord
  • Which of the following does NOT appear in the Table of Contents?

  • Step 5: Customer Feedback (correct)
  • Step 1: Workflow Monitor
  • Step 2: Reviewing and updating ALIS with Accord
  • Step 3: Multi-rating in ALIS
  • What action should be taken when the premium amount is under $1,000?

  • Rate the submission normally
  • Change the description to 'USLI' (correct)
  • Reject the submission outright
  • Route to a different department for further review
  • Study Notes

    Standard Operating Procedures (SOP) Overview

    • SOP designed for understanding Sky Source services and necessary steps for execution.
    • Emphasis on the NBS Rating Process to update information and assess risk.

    Introduction

    • NBS Rating Process updates information according to the accord application.
    • Risk assessment based on LSR nuances.

    Process Overview

    • Contains a structured approach organized into clearly defined steps.

    Process Map

    • Visual representation of the workflow for clarity and ease of understanding.

    Step 1: Workflow Monitor

    • Involves tracking and managing the progress of submissions within the workflow.

    Step 2: Reviewing and Updating ALIS with Accord

    • Crucial for ensuring that ALIS is accurate and reflects the most recent accord information.

    Step 3: Multi-Rating in ALIS

    • Addresses the need for conducting multiple ratings within the ALIS system for better risk evaluation.

    Step 4: Completing the Request

    • Finalization of the submission process, ensuring all steps are appropriately documented and completed.

    Exception for Specific Submissions

    • For New Business submissions from Mount Vernon (USLI) with a premium under $1,000, the rating process is omitted.
    • Description changed to "USLI" to reflect this exception.

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    Description

    This quiz covers the Standard Operation Rules (SOP) for understanding the services provided by Sky Source. It details the NBS Rating Process and its relevance to risk assessment based on LSR nuances. Participants will explore key steps and workflows involved in the operational process.

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