Service Economy Overview and Deindustrialization

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Questions and Answers

What is a defining characteristic of services in the service economy?

  • They involve intangible outputs. (correct)
  • They produce tangible goods.
  • They are limited to local markets.
  • They are exclusively traded internationally.

What accounted for a significant change in the employment landscape in Canada from 1867 to 1987?

  • Growth of the service sector. (correct)
  • Decline of urban centers.
  • Increase in agricultural jobs.
  • Shift towards heavy manufacturing.

How did technology impact the service economy?

  • It enabled services to thrive in global markets. (correct)
  • It limited the global reach of services.
  • It trivialized the importance of services.
  • It reduced the quality of service outputs.

During the economic transition, what proportion of the global GDP did services account for?

<p>Two-thirds. (D)</p> Signup and view all the answers

What major factor contributed to Detroit's decline as an automotive industry hub?

<p>Competition from Japanese automakers. (C)</p> Signup and view all the answers

In which year did the service sector employ only 33% of the population in Canada?

<ol start="1940"> <li>(D)</li> </ol> Signup and view all the answers

What effect did automation have on Detroit's job market in the automotive industry?

<p>It led to early job losses before competition emerged. (A)</p> Signup and view all the answers

Which historical economic belief undervalued the service sector prior to its growth?

<p>Only industrial production mattered. (B)</p> Signup and view all the answers

What factors contributed to the rise of global cities in the 1980s?

<p>Advanced services like law and finance (C)</p> Signup and view all the answers

Which income distribution pattern emerged as a result of the service sector's growth?

<p>U-shaped income distribution (D)</p> Signup and view all the answers

Which of the following sectors is primarily knowledge-based?

<p>Quaternary sector (D)</p> Signup and view all the answers

How does offshoring differ from foreign direct investment (FDI)?

<p>Offshoring targets home market production (B)</p> Signup and view all the answers

Which of the following is a significant environmental impact of the tourism sector?

<p>Contributing to local environmental degradation (A)</p> Signup and view all the answers

What is a primary consequence of the income polarization resulting from service sector growth?

<p>Widening inequality (B)</p> Signup and view all the answers

Which service sector is characterized by top-level decision-making impacting large populations?

<p>Quinary sector (D)</p> Signup and view all the answers

What percentage does the service sector account for in the global economy?

<p>63.6% (D)</p> Signup and view all the answers

Which of the following is NOT a characteristic of services?

<p>Storage capability (B)</p> Signup and view all the answers

What crucial role did technological advances play in the rise of global cities?

<p>Supported globalization (B)</p> Signup and view all the answers

Which statement best describes the impact of cruise ships on the environment?

<p>They contribute to severe pollution through waste disposal (B)</p> Signup and view all the answers

Which factor greatly contributed to the modern offshoring boom post-World War II?

<p>Reduction in trade barriers through GATT (A)</p> Signup and view all the answers

What is a key benefit of using dashboards in supply chain management?

<p>They provide early warnings to act on deviations in supply and demand patterns. (C)</p> Signup and view all the answers

In the diagnosis phase, which action is important for a complete risk description?

<p>Allocate resources for external stakeholder engagement. (C)</p> Signup and view all the answers

What is an essential action during the activation phase of supply chain management?

<p>Create standby teams of experts for rapid response. (C)</p> Signup and view all the answers

What should be regularly updated to protect against future supply chain disruptions?

<p>Contingency plans. (C)</p> Signup and view all the answers

Which of the following actions contributes to tracking supply chains effectively?

<p>Defining and sharing baseline indicators for normal operations. (C)</p> Signup and view all the answers

What is a recommended focus area to enhance detection and diagnosis in supply chains?

<p>Black swan triggers indicating rare, high-impact events. (D)</p> Signup and view all the answers

What is the primary purpose of developing emergency playbooks in supply chain management?

<p>To include prioritized checklists for rapid response. (D)</p> Signup and view all the answers

What is a crucial strategy to excel in supply chain management according to the ADDAPT framework?

<p>Prioritizing supply chain management as a strategic function. (D)</p> Signup and view all the answers

What was a key factor in the early origin of offshoring in the electronics industry?

<p>Higher labor costs in developed countries (D)</p> Signup and view all the answers

Which of the following best describes the impacts of offshoring on developing countries?

<p>Mixed outcomes with some regions facing poor working conditions (D)</p> Signup and view all the answers

What was a significant outcome of the end of the Bretton Woods system?

<p>Acceleration in offshoring practices and financial deregulation (B)</p> Signup and view all the answers

Which phase of the ADDAPT framework focuses on systematically identifying known triggers and anticipating risks?

<p>Anticipate (A)</p> Signup and view all the answers

How did communication technology advancements impact global operations?

<p>Facilitated efficient management of international operations (A)</p> Signup and view all the answers

What was a major reason companies moved their operations to tax havens?

<p>To reduce taxes and avoid governmental oversight (D)</p> Signup and view all the answers

What are skilled labor availability and proximity to customers indicative of in offshoring decisions?

<p>Factors to consider for strategic offshoring choices (A)</p> Signup and view all the answers

What characterized the reaction of Loblaw during the initial stages of the COVID-19 pandemic?

<p>A delayed response to an emerging operational risk (C)</p> Signup and view all the answers

Which of the following best describes the concept of offshore finance?

<p>Shifting financial activities to avoid regulations and taxation (B)</p> Signup and view all the answers

What was a significant factor that enabled the growth of offshore banking in the 1970s?

<p>The rise of multinational corporations (C)</p> Signup and view all the answers

What challenge is associated with centralized global systems in production?

<p>Vulnerability to disruptions such as strikes (A)</p> Signup and view all the answers

Which of the following was a primary criticism of offshoring practices?

<p>It leads to job losses and weakened labor unions in some regions (B)</p> Signup and view all the answers

What aspect of production offshoring often remains domestic in higher-value tasks?

<p>Research and development (C)</p> Signup and view all the answers

What was the outcome of the Panama Papers leak in 2016?

<p>Exposure of systemic issues and widespread evasion (A)</p> Signup and view all the answers

What was a primary consequence of Detroit's economic decline in the 1970s and 1980s?

<p>Spike in unemployment rates (B)</p> Signup and view all the answers

Which factor contributed to Pittsburgh's transition from a steel hub to a health care dominant city?

<p>Aging population and increased health needs (A)</p> Signup and view all the answers

What type of jobs predominantly replaced steel jobs in Pittsburgh by 1980?

<p>Low-paid and nonunionized roles (C)</p> Signup and view all the answers

Which cities emerged as global economic hubs in the 1980s?

<p>New York, London, Tokyo (A)</p> Signup and view all the answers

How did the income distribution trend change in service-dominated economies?

<p>Shifted to a U-shaped distribution (D)</p> Signup and view all the answers

What was a significant aspect of the service economy by the 21st century?

<p>Services accounted for 50% of global employment (C)</p> Signup and view all the answers

What event marked a significant economic crisis for Detroit?

<p>Bankruptcy declared in 2013 (C)</p> Signup and view all the answers

What role did technology play in the transformation of the service economy?

<p>It enhanced communication and made services more global. (D)</p> Signup and view all the answers

In the 1980s, what characterized the job market in global cities?

<p>Concentration of high-paid expert roles and low-wage support roles (B)</p> Signup and view all the answers

What was the primary cause of the decline in Pittsburgh's steel industry?

<p>Recession and oil crises of the 1970s (B)</p> Signup and view all the answers

What social consequence is associated with the shift to service-dominated economies?

<p>Worsened economic inequality (A)</p> Signup and view all the answers

What major shift occurred in the Canadian workforce from 1867 to 1987?

<p>Decline in agricultural employment (B)</p> Signup and view all the answers

What challenge was faced by the steel industry during the 1980s in Pittsburgh?

<p>Closure of manufacturing jobs leading to job loss (C)</p> Signup and view all the answers

Flashcards

Service Economy

An economic system where services (like consulting, healthcare, or education) make up a larger portion of the economy than goods-producing industries.

Deindustrialization

A shift from a predominantly manufacturing-based economy to one that relies more on services and less on industrial production.

GDP Composition by Sector

The breakdown of a country's Gross Domestic Product (GDP) by the different sectors of the economy (e.g., agriculture, industry, services).

Global Service Growth

The increasing significance of the service sector in global economies.

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Technological Advancements

Innovations in communication and technology that facilitated the growth of global services.

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Detroit's Decline

The example of a city centered around manufacturing (cars) that faced economic hardship due to shifting demand and competition.

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Rise of Services

The increase in the importance of the service sector globally over time, surpassing agriculture and manufacturing.

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Globalization of Services

The ability to deliver services across international borders, enabled by technology.

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GDP composition

The percentage breakdown of a country's Gross Domestic Product (GDP) across various sectors (agriculture, industry, services).

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Intangible outputs

Outputs of service industries that are not physical products, such as advice, experiences, or attention.

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Pittsburgh's transition

Pittsburgh's shift from a steel-based economy to one centered around healthcare and other services.

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Global Cities

Major cities that serve as centers of global commerce and finance, driven by advanced services and interconnectedness.

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Income Polarization

Large difference between high and low wages in a service-based economy.

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Technological advances

Innovations in communication and transportation that enabled the rise of global services.

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Economic inequality

Unequal distribution of wealth and economic opportunity, often seen as worsening with economic shifts.

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Global integration

The increased interdependence of global cities through economic and cultural exchanges.

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Service sector jobs

Jobs involved in providing services, ranging from high-skill, high-paying roles to low-skill, low-paying ones.

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Deindustrialization's impact

Deindustrialization often leads to widespread poverty, inequality, and social decay.

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Ricardian economics

19th-century economic theory demonstrating the constraint on trade based on slow communication speed.

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Decline of Steel

The decrease in the steel industry due to several factors such as recession, oil crisis, competition and increased automation.

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Service Sector

The part of the economy focused on providing intangible services like transportation, healthcare, or education, rather than physical goods.

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U-shaped Income Distribution

An income distribution pattern where a small elite earns significantly more than the majority of the population, while a smaller group at the bottom also struggles financially, creating a 'U' shape.

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Intangibility

A defining feature of services, meaning they cannot be touched or physically owned, making them intangible goods.

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Inseparability

The simultaneous production and consumption of a service, meaning it cannot be saved or stored.

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Quaternary Sector

The knowledge-based part of the economy involving activities like IT, consulting, education, and finance.

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Quinary Sector

The highest level of decision-making in the economy, affecting large populations or entire nations.

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Offshoring

When a company sets up production facilities in another country to manufacture goods for its home market.

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Foreign Direct Investment (FDI)

Investment by a company in another country, aiming to sell goods or services in the local market, not just the home market.

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Outsourcing

Hiring a foreign company to perform a function for your own business, instead of doing it yourself.

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Environmental Impact of Services

Although intangible, services like tourism and transportation can have significant environmental consequences, often leading to pollution and resource depletion.

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Cruise Industry Pollution

Cruise ships can be major polluters, generating large quantities of waste, burning hazardous fuel and releasing toxic substances into the ocean.

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Modern Service Sectors

The quaternary and quinary sectors represent a shift towards knowledge-based and high-level decision-making economies.

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Global Production Structures

How different stages of production are spread across different countries, based on factors like labor costs, regulations, and access to materials.

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Efficiency vs. Risk (Offshoring)

Balancing the benefits of lower costs and faster production with the drawbacks of disruptions and logistical challenges in global systems.

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High-Value Tasks (Offshoring)

Essential activities like research and development often remain within the company's home country, while manufacturing or assembly tasks are more likely to be offshored.

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Offshore Finance

Moving financial activities outside a country's regulations to benefit from lower taxes or fewer oversight.

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Tax Havens

Small countries that offer low taxes and weak financial regulations, attracting companies looking to reduce their tax burden.

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Panama Papers

A massive leak of financial documents in 2016 that exposed widespread use of offshore accounts and tax evasion by wealthy individuals and companies.

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De Beers Case (1906)

A landmark ruling that established the principle of taxation based on control and decision-making, not just physical location.

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ADDAPT Framework

A Six-step framework (Anticipate, Detect, Diagnose, Activate, Protect, Track) for managing disruptions and building resilience in supply chains.

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Anticipate (ADDAPT)

Identifying potential disruptions, both known and unknown-but-knowable, by analyzing trends, simulating scenarios, and seeking diverse perspectives.

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Detect (ADDAPT)

Monitoring key indicators and setting up alerts to identify disruptions as they occur, enabling timely intervention.

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Diagnose (ADDAPT)

Understanding the nature and scope of a disruption to guide appropriate response actions and minimize impact.

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Loblaw's Pandemic Response

A real-world example of a company's response to a pandemic, highlighting challenges and key learnings in supply chain management.

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Supply Chain Resilience

The ability of a supply chain to withstand or quickly recover from disruptions, ensuring continued operations and meeting customer needs.

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Detect Stage

The initial stage of the ADDAPT framework that aims to identify potential disruptions early.

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Diagnose Stage

This stage involves investigating disruptions thoroughly to understand the root cause and plan effective responses.

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Activate Stage

The stage where companies take immediate action to stabilize operations and mitigate the impact of disruptions.

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Protect Stage

The stage focused on proactively preventing future disruptions by improving supply chain resilience and making necessary adjustments.

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Track Stage

The continual monitoring of supply chains to ensure the effectiveness of implemented solutions and proactive detection of new potential disruptions.

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Adapt Stage

The final stage where organizations use their experiences and insights to further refine and enhance their supply chain resilience.

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Black Swan Triggers

Rare, high-impact events that are difficult to predict and often have significant consequences for supply chains.

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Study Notes

Service Economy Overview

  • The service sector, encompassing diverse activities like healthcare, education, and finance, is growing globally.
  • Currently, services account for two-thirds of global GDP and 50% of global employment.
  • Agriculture's decline and technological advancements (telegraph, telephone, internet) have facilitated the shift towards a service-based economy.
  • The service sector's expansion has reversed historical roles, as in Canada, where agriculture's prior dominance has transitioned to services.

Deindustrialization Case Studies

  • Detroit's Decline: The automobile industry's hub, Detroit, experienced deindustrialization due to U.S. automakers losing market share to Japanese competitors. Initial job losses due to automation happened earlier in the 1950s. A population decrease further hampered the city.
  • Pittsburgh's Transition: Pittsburgh, initially a prominent steel producer, transitioned to health care as the steel industry declined due to economic recessions, oil crises, and automation. Health care's growth has rivaled steel's peak. However, this transition exhibited concerning socioeconomic trends like income inequality and precarious jobs.
  • Global Cities (1980s): Global cities like New York, London, and Tokyo became economic powerhouses driven by advanced services (law, finance). Globalization through technology led to centralization of decision-making around multinational corporations (MNCs), separating high-paid expert roles from low-wage support positions, resulting in a U-shaped income distribution.

Technology and the Service Economy

  • Historically, goods production was considered economically vital due to productivity gains and ease of trade.
  • Technological innovations like the telegraph, telephone, and internet facilitated global trade and communication, enabling the growth of global service economies.

The Five I's of Services

  • Intangibility: Services cannot be physically touched, seen, or owned.
  • Inseparability: Production and Consumption happen together, and services cannot be stored.
  • Inventory: Services cannot be stored like physical items.
  • Inconsistency: Services differ each time they are performed.
  • Involvement: Both the service provider and consumer actively participate.

Environmental Impact of Services

  • The service industry, while intangible, has a significant environmental footprint.
  • Tourism contributes to pollution and ecological damage; transportation sectors generate significant greenhouse gas emissions.
  • The cruise industry exemplifies the environmental costs of polluting services.

Modern Service Sectors (Quaternary and Quinary)

  • The quaternary sector involves knowledge-based activities like IT, consulting, and education, prominent in developed nations.
  • The quinary sector focuses on high-level decision-making affecting large populations or global matters, dominated by top executives and government leaders.

Offshoring Overview

  • Offshoring involves setting up production facilities outside a company's home market to manufacture goods sold back to the home market.
  • It differs from foreign direct investment (FDI) which focuses on local markets, and outsourcing, which is purchasing services from foreign suppliers.
  • Offshoring initially grew with European colonialism in the 1500s and amplified by post-WWII factors like GATT, the IMF and World Bank (promoting global trade and stability).
  • Technological advances, especially in transportation and communication, were key drivers for offshoring.

Offshoring Challenges and Impacts

  • Choices between centrally coordinated global systems and decentralized regional systems involve balancing efficiency against risk.
  • High-value tasks like product development and R&D often remain in developed countries, influenced by factors like skilled labor availability and proximity to consumers.
  • Offshoring has economic and social impacts, critiqued for weakening unions, lowering wages and impacting national regulations in developed countries, while developing countries have experienced varying outcomes.

Offshore Finance

  • Offshore finance involves relocating banking and financial activities outside a country's regulatory framework to reduce taxes and avoid oversight.
  • Tax havens (small economies with disproportionate financial services) have grown in importance.
  • Examples include the Panama Papers scandal, revealing widespread use of offshore entities by politicians.

The ADDAPT Framework

  • The ADDAPT framework aims to enhance supply chain resilience by anticipating, detecting, diagnosing, activating, protecting and tracking disruptions.
  • It emphasizes systematic capabilities for managing disruptions both known and unknown challenges (e.g., pandemics).
  • Case studies (e.g., Loblaw's response to the COVID-19 pandemic) showcase the reactive and often time-intensive nature of crisis management.

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