Podcast
Questions and Answers
What is the minimum age requirement for a security professional in Alberta?
What is the minimum age requirement for a security professional in Alberta?
Which title may not be used by individuals holding an individual security licence in Alberta?
Which title may not be used by individuals holding an individual security licence in Alberta?
What must licensed security professionals have authorized to utilize batons?
What must licensed security professionals have authorized to utilize batons?
To whom must a written report be filed if a security licence is lost?
To whom must a written report be filed if a security licence is lost?
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What is the primary purpose of taking notes in your notebook as a security professional?
What is the primary purpose of taking notes in your notebook as a security professional?
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What is considered inappropriate writing in your notebook?
What is considered inappropriate writing in your notebook?
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Which task is allowed for a licensed security professional?
Which task is allowed for a licensed security professional?
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What aspect is primarily indicative of professionalism in security work?
What aspect is primarily indicative of professionalism in security work?
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Which act regulates security professionals in Alberta?
Which act regulates security professionals in Alberta?
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What must be done if there are blank lines in a security notebook?
What must be done if there are blank lines in a security notebook?
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Can persons with a criminal record apply for a security licence in Alberta?
Can persons with a criminal record apply for a security licence in Alberta?
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What can lead to the refusal of renewing an individual security licence?
What can lead to the refusal of renewing an individual security licence?
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Who receives written public complaints against licensees?
Who receives written public complaints against licensees?
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Is it acceptable to add details to a statement if you know information that the witness does not?
Is it acceptable to add details to a statement if you know information that the witness does not?
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What documentation must a security professional have when submitting a complaint?
What documentation must a security professional have when submitting a complaint?
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What is the minimum working hours per week required for a security professional to maintain their licence?
What is the minimum working hours per week required for a security professional to maintain their licence?
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Under what circumstance may you allow access to an unauthorized individual?
Under what circumstance may you allow access to an unauthorized individual?
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What should you do before leaving at the end of your shift?
What should you do before leaving at the end of your shift?
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The phonetic alphabet is used primarily for what purpose?
The phonetic alphabet is used primarily for what purpose?
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Are you authorized to confiscate liquor at the entrance to a sporting venue?
Are you authorized to confiscate liquor at the entrance to a sporting venue?
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What is the first step in the observation process?
What is the first step in the observation process?
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What does associating information mean?
What does associating information mean?
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What is an advantage of foot patrols?
What is an advantage of foot patrols?
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Which of the following are considered access control points?
Which of the following are considered access control points?
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Study Notes
Security Professional Responsibilities
- Security professionals must protect individuals, property, government buildings, employee belongings, information, and military locations.
- Professional conduct and deportment reflect the level of professionalism expected in the role.
Licensing in Alberta
- Individuals must be at least 18 years old to hold a security license in Alberta.
- Licensed professionals cannot refer to themselves as peace officers or private detectives under certain conditions.
- Acting as a peace officer without proper authorization is prohibited.
- Reporting forms and the use of batons must be authorized by the Registrar.
Documentation and Reporting
- Notebooks should aid in preparing reports for employers; writing profanity is only acceptable when quoting verbatim.
- Blank lines in notebooks should be crossed out and initialed to maintain report integrity.
Communication Standards
- Effective communication relies on professionalism: conduct must be respectful and clear.
- Use of open-ended questions fosters better dialogue while summarizing conversations at the end clarifies expectations.
- Non-verbal communication includes posture and expressions but excludes text messaging.
Interview and Statement Procedures
- Statements are gathered during interviews; it’s crucial to ask for permission before interviewing anyone.
- Witness information should be documented and passed to police but individuals should not be coerced into naming suspects.
Incident Handling and Legal Compliance
- Public complaints must be filed within 90 days of the alleged incident, and licensees must notify the Registrar of any changes in contact details or status.
- It is essential to assess risks encountered on-site and be aware of criminal code sections related to workplace safety and defining assault.
Risk Management and Physical Preparedness
- Shift work can impact social life, sleep, and physical fitness; maintaining physical wellness enhances observation skills and overall performance.
- Hazard assessments should be ongoing to adapt to changing conditions and mitigate risks to safety.
Alarm Monitoring and Emergency Response
- Understanding alarm protocols helps in timely and effective responses; all alarms must be assessed, with actions logged properly.
- Security professionals are accountable for the bordering limits of force used during arrests and must deliver suspects to authorities promptly.
Reporting and Testifying in Court
- Reports must be prepared in past tense, detailing what occurred, who was involved, where it happened, and when it took place.
- In court, it is acceptable to admit uncertainty regarding questions, and witnesses must be treated with care to avoid contamination of evidence.
Professionalism and Ethics
- Maintaining a professional appearance and ethical standards is essential; public mischief and data tampering fall under criminal definitions in legislation.
- Security professionals must adhere to regulations regarding equipment usage and conduct appropriate investigations while respecting individuals' rights.### Criminal Offences
- Trespassing at night is classified as a summary offence.
- Indictable offences are more serious and can involve higher penalties.
- Hybrid (dual) offences can be prosecuted as either summary or indictable.
Alarm Response
- In absence of instructions, contact your supervisor for clarification.
- Proper initial action upon encountering a trespasser is to ask them to leave.
Use of Force
- Excessive force can lead to criminal responsibility.
- "As much force as necessary" entails using enough force to stop a criminal act.
- Decisions about force must consider safety, urgency, and the environment.
Crime Scene Management
- Recording the name of the police officer managing the crime scene is crucial for preserving the chain of evidence.
- Notify police about witnesses upon their arrival.
Emergency Equipment
- Assess available emergency equipment before an emergency occurs.
Evacuations
- During evacuations, check for persons with mobility difficulties requiring assistance.
- Evacuate individuals in a calm, orderly manner.
WHMIS Acronym
- WHMIS stands for Workplace Hazardous Material Information System.
Patrol Techniques
- Patrol purpose: Observe surroundings for unusual activities.
- Patrol routes should systematically allow coverage of all premises.
Access Control
- Security professionals primarily control access to different areas.
Traffic Management
- Prioritize personal safety when directing traffic.
Communication Habits
- Check in with supervisors or coworkers at the start of each shift.
- Avoid delaying tedious tasks until the end of the shift.
Notes on Evidence
- Report any evidence of criminal activity to the police promptly.
Crowd Management
- An unorganized crowd lacks a formal leader and may pose unique challenges compared to organized crowds.
- Avoid excessive use of force to break up conflicts in a crowd; use more strategic methods instead.
Additional Considerations
- Always check door and window locks whenever passing by.
- Portable sound systems are prohibited while on duty at night.
- Ensure no unauthorized individuals gain access under any circumstances.
Security Professional Responsibilities
- Security professionals protect various entities including government buildings, employee belongings, information, and military locations.
Licensing in Alberta
- Individuals with a security license in Alberta cannot refer to themselves as peace officers.
Standards of Professionalism
- Professionalism is demonstrated through proper conduct and deportment, not just completing tasks quickly.
Authorized Equipment
- Only batons are authorized for use by licensed security professionals, not other equipment or forms.
Importance of Notes
- Notes assist in preparing reports for employers; care should be taken to maintain professionalism and clarity.
Notebook Guidelines
- Writing profanity is generally unacceptable, but quoting verbatim is an exception.
- When using a notebook, draw a single line through any blank lines and initial them.
Reporting Procedures
- An interview process usually collects statements relevant to incidents.
- Loss of a security license must be reported to the Registrar of Security programs.
Age Requirements
- Minimum age to be a licensed security professional in Alberta is 18.
Tasks of Licensed Security Professionals
- Licensed professionals can monitor alarm systems, respond to emergencies, and handle situations as mandated by their roles.
Statement Accuracy
- It is not permissible to add details to statements if the information is known but the witness does not provide it.
Licensing Regulations
- The Security Services and Investigator's Act governs security licensing in Alberta.
- Individuals with a criminal record can apply for a license in Alberta under certain conditions.
License Renewal
- Renewal can be denied if the licensee fails to provide required information as mandated.
Handling Complaints
- Public complaints against licensees are filed in writing with the Registrar of security licensees.
Access Control
- Unauthorized access should never be granted regardless of circumstances.
Shift Responsibilities
- Before leaving a shift, ensure that a replacement has arrived and all tasks are complete.
Communication Skills
- The phonetic alphabet enhances clarity in communications among security personnel.
Confiscation Authority
- Security professionals cannot confiscate liquor unless explicitly authorized.
Observation Techniques
- Noticing is the initial step in the observation process, critical for recognizing irregularities.
Mental Processes in Security
- Associating information helps in relating new experiences to previously known information.
Patrolling Benefits
- Foot patrols allow greater access to areas within a site compared to other forms of patrol.
Access Control Points
- Access control points include the property perimeter, building perimeter, entrances, and the inside of the building.
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Description
Test your understanding of the responsibilities and legal definitions surrounding security professionals. This quiz covers topics including the protection of property, information confidentiality, and standards of professionalism in the field. Ideal for those seeking to expand their knowledge or for individuals preparing for certification in security roles.
