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Questions and Answers
Which of the following is NOT a cause of BitLocker issues?
Which of the following is NOT a cause of BitLocker issues?
- Software changes
- Mouse/Keyboard malfunctions (correct)
- Hardware changes
- Boot/BIOS changes
What is a BitLocker recovery key?
What is a BitLocker recovery key?
- A code that IT support enters to access the BitLocker website
- A unique numerical password that unlocks a BitLocker-encrypted system (correct)
- A user's network credentials
- A password that is used to log in to a computer
What is the recommended troubleshooting step for an employee who is randomly prompted for their BitLocker key during bootup?
What is the recommended troubleshooting step for an employee who is randomly prompted for their BitLocker key during bootup?
- Replace the computer's hard drive
- Have them reboot the PC (correct)
- Ask IT support to reset their network credentials
- Ignore the prompt and continue logging in
