Secure Your Data with BitLocker
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Questions and Answers

Which of the following is NOT a cause of BitLocker issues?

  • Software changes
  • Mouse/Keyboard malfunctions (correct)
  • Hardware changes
  • Boot/BIOS changes

    • What is a BitLocker recovery key?

  • A code that IT support enters to access the BitLocker website
  • A unique numerical password that unlocks a BitLocker-encrypted system (correct)
  • A user's network credentials
  • A password that is used to log in to a computer

    • What is the recommended troubleshooting step for an employee who is randomly prompted for their BitLocker key during bootup?

  • Replace the computer's hard drive
  • Have them reboot the PC (correct)
  • Ask IT support to reset their network credentials
  • Ignore the prompt and continue logging in

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