Secondary Needs in Organizational Behavior

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Questions and Answers

Which need is primarily associated with having a secure job?

  • Need for Affiliation
  • Need for Achievement
  • Need for Status
  • Need for Security (correct)

What is an example of the need for power?

  • Participating in pleasant social activities
  • Attaining or surpassing a difficult goal
  • Controlling people and activities (correct)
  • Being liked by many people

Which of the following is NOT a characteristic of the need for achievement?

  • Doing better than competitors
  • Solving a complex problem
  • Carrying out a challenging assignment successfully
  • Being accepted as part of a group (correct)

What is more strongly related to performance and satisfaction according to the findings?

<p>When rewards are contingent on performance (C)</p> Signup and view all the answers

How does the need for status manifest?

<p>Living in the right neighborhood (D)</p> Signup and view all the answers

Which of these reflects the need for affiliation?

<p>Maintaining harmonious relationships (A)</p> Signup and view all the answers

What aspect do Porter and Lawler suggest managers need to pay attention to beyond traditional attitude measurements?

<p>The values of possible rewards (A)</p> Signup and view all the answers

Which of the following variables did Porter and Lawler emphasize as important for understanding employee performance?

<p>The accuracy of role perceptions (A)</p> Signup and view all the answers

What best describes the need for power?

<p>Being in a position of authority (B)</p> Signup and view all the answers

What did Porter and Lawler recommend organizations should critically reevaluate?

<p>Current reward policies (D)</p> Signup and view all the answers

What is an example of the need for security?

<p>Being protected against physical harm (D)</p> Signup and view all the answers

According to the findings, what should management encourage employees to focus on for better performance?

<p>High-impact behaviors and activities (B)</p> Signup and view all the answers

Which need involves influencing people to change their attitudes?

<p>Need for Power (D)</p> Signup and view all the answers

What happens to the motivation for obtaining physiological needs once they are satisfied?

<p>Motivation shifts to higher-level needs. (A)</p> Signup and view all the answers

Which level of Maslow's hierarchy is primarily concerned with emotional and physical security?

<p>Safety needs (C)</p> Signup and view all the answers

What term does Maslow use that may have misleading connotations for his third level of needs?

<p>Love (A)</p> Signup and view all the answers

Which of the following accurately describes esteem needs in Maslow's hierarchy?

<p>The need for power, achievement, and status. (B)</p> Signup and view all the answers

How does Maslow characterize self-actualization?

<p>As fulfillment of all lower needs. (B)</p> Signup and view all the answers

What is a possible better term for 'love needs' that Maslow suggests?

<p>Affiliation needs (C)</p> Signup and view all the answers

What does self-actualization closely relate to according to Maslow?

<p>The self-concept (C)</p> Signup and view all the answers

Which need primarily motivates individuals after their physiological and safety needs have been met?

<p>Love needs (A)</p> Signup and view all the answers

What dual aspects does esteem needs contain according to Maslow?

<p>Self-esteem and esteem from others. (A)</p> Signup and view all the answers

What does Maslow imply about person's drive after achieving self-actualization?

<p>They continuously seek new experiences. (B)</p> Signup and view all the answers

What is the main purpose of severance pay programs and outplacement services in organizations?

<p>To alleviate emotional responses during layoffs. (A)</p> Signup and view all the answers

Which psychological concept is closely associated with Maslow's Pyramid?

<p>Two-Factor Theory. (A)</p> Signup and view all the answers

What aspect of work motivation does Maslow's theory primarily address?

<p>Hierarchy of needs. (A)</p> Signup and view all the answers

What method did Herzberg use to gather data for his motivational study?

<p>Critical incident method. (D)</p> Signup and view all the answers

What is the first level of Aon Consulting's Performance Pyramid?

<p>Safety and security. (D)</p> Signup and view all the answers

Why is Maslow's hierarchy of needs considered a significant contribution to understanding motivation?

<p>It has remained relevant over time in motivation studies. (D)</p> Signup and view all the answers

What type of professionals were the subjects of Herzberg's motivational study?

<p>Engineers and accountants. (C)</p> Signup and view all the answers

The resurgence of interest in psychology mentioned correlates most with which psychological approach?

<p>Humanistic psychology. (B)</p> Signup and view all the answers

Which of the following is NOT an aspect included in Aon Consulting's Performance Pyramid?

<p>Financial stability. (B)</p> Signup and view all the answers

How has Maslow's theory been revitalized in modern contexts?

<p>Through various adaptations and hierarchies. (A)</p> Signup and view all the answers

What is the primary premise of the Porter and Lawler model regarding motivation?

<p>Motivation does not equal satisfaction or performance. (C)</p> Signup and view all the answers

According to the Porter-Lawler model, what follows performance that influences satisfaction?

<p>Rewards and their perception. (C)</p> Signup and view all the answers

Which social psychologists influenced the concepts in the Porter-Lawler model?

<p>Kurt Lewin and Edward Tolman. (D)</p> Signup and view all the answers

What factor is mentioned as moderating the relationship between effort and performance in the Porter-Lawler model?

<p>Abilities and traits. (C)</p> Signup and view all the answers

What significant reversal does the Porter-Lawler model suggest compared to traditional wisdom?

<p>Performance leads to satisfaction. (A)</p> Signup and view all the answers

What aspect was emphasized in the research that supports the Porter-Lawler model?

<p>The importance of rewards in performance-satisfaction relationship. (A)</p> Signup and view all the answers

How does the Porter-Lawler model describe the relationship among motivation, performance, and satisfaction?

<p>They relate in complex and separate ways. (A)</p> Signup and view all the answers

In the context of the Porter-Lawler model, what does 'effort' refer to?

<p>The motivation or force applied by an individual. (D)</p> Signup and view all the answers

What does the field study related to the Porter-Lawler model reveal about individual performance?

<p>Effort level and its direction are important to explain performance. (D)</p> Signup and view all the answers

What is a major conclusion drawn from the research supporting the Porter-Lawler model?

<p>Rewards significantly influence the relationship between performance and satisfaction. (C)</p> Signup and view all the answers

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Study Notes

Secondary Needs in Organizational Behavior

  • Security and Status are considered important secondary motives in organizational behavior.
  • Need for Achievement:
    • Outperforming competitors.
    • Achieving or exceeding difficult goals.
    • Successfully completing complex tasks or challenges.
    • Developing innovative solutions.
  • Need for Security:
    • Having a secure job.
    • Protection from financial loss.
    • Safeguarding against health risks and disabilities.
    • Avoiding situations with potential for failure and blame.
  • Need for Power:
    • Influencing others to change their behavior or attitudes.
    • Being in control of people and activities.
    • Possessing authority over others.
    • Exercising control over information and resources.
    • Overcoming opponents or rivals.
  • Need for Status:
    • Possessing material possessions that signify success.
    • Working for prestigious companies or in desirable roles.
    • Earning degrees from prestigious institutions.
    • Residing in affluent neighborhoods.
    • Belonging to exclusive social circles.
  • Need for Affiliation:
    • Being liked and accepted by others.
    • Feeling part of a group or team.
    • Working with friendly and cooperative people.
    • Maintaining harmonious relationships.
    • Participating in enjoyable social activities.

Maslow's Hierarchy of Needs

  • Physiological Needs: Basic survival needs like food, water, sleep, and shelter.
  • Safety Needs:
    • Security, stability, and protection from harm.
    • Seek safety and protection from external and internal threats.
  • Love Needs:
    • Belonging, affection, and being part of a group.
    • Desire for social connections and relationships.
  • Esteem Needs:
    • Respect, confidence, and self-worth.
    • Need for recognition and accomplishment.
    • Involves both self-esteem (feeling good about oneself) and esteem from others (recognition and respect).
  • Self-Actualization Needs:
    • The drive to realize one's full potential.
    • Seeking meaning, growth, and fulfillment.
    • Transcending self-limitations and achieving personal goals.

Herzberg's Two-Factor Theory

  • Hygiene Factors:
    • These factors prevent dissatisfaction but do not, in themselves, contribute to motivation.
    • Examples: company policies, salary, job security, working conditions, relationships with supervisors and peers.
  • Motivator Factors:
    • These factors lead to increased satisfaction and motivation.
    • Examples: achievement, recognition, responsibility, advancement, growth opportunities.

Porter-Lawler Model

  • Motivation, Satisfaction, and Performance:
    • These are distinct variables, not directly equivalent, but are interconnected.
  • Effort and Performance:
    • Effort is moderated by abilities, traits, and role perceptions.
  • Performance and Rewards:
    • Rewards following performance influence satisfaction.
    • Rewards are more effective when contingent upon performance.
  • Role Perceptions:
    • Clear understanding of role expectations and responsibilities is crucial for performance.
  • Implications for Practice:
    • Measures employee values and perceptions about rewards.
    • Reviews reward policies to ensure they are aligned with performance.
    • Focuses on improving role clarity.
    • Encourages employees to focus on high-impact behaviors.

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