Seating Chart for Russian Service
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Questions and Answers

Which room is identified as the GARDEN?

  • Room 22 (correct)
  • Room 21
  • Room 12
  • Room 13

What is the maximum number of guests indicated for this service?

  • 60
  • 100
  • 72 (correct)
  • 50

Which room corresponds to the EAST DINING ROOM?

  • Room 21
  • Room 13 (correct)
  • Room 12
  • Room 23

What purpose do the red lines on the floor plan likely serve?

<p>Show possible pathways or connections between rooms (A)</p> Signup and view all the answers

What does the systematic layout of the floor plan suggest?

<p>An organized structure for usability (B)</p> Signup and view all the answers

Why is American service sometimes referred to as plate service?

<p>Because everything comes from the kitchen pre-plated. (C)</p> Signup and view all the answers

What generally causes the variation in the amount and arrangement of serviceware in a cover?

<p>Menu needs and requirements. (C)</p> Signup and view all the answers

How is a banquet set up prior to the arrival of guests?

<p>Well organized and fully ready for guests. (D)</p> Signup and view all the answers

What characterizes family style service?

<p>Food is served in large bowls or platters for self-serving. (D)</p> Signup and view all the answers

How are buffets, salad bars, oyster bars, and dessert tables similar?

<p>The food is displayed similarly for self-service. (A)</p> Signup and view all the answers

At what time is Table 62 scheduled to start service?

<p>5:30 (C)</p> Signup and view all the answers

Which server is assigned to Table 51?

<p>Server 7 (D)</p> Signup and view all the answers

Which table has no assigned server?

<p>Table 44 (B)</p> Signup and view all the answers

What is the designated time for the Chef's Table?

<p>6:30 (A)</p> Signup and view all the answers

Which table is served by Server 4?

<p>Table 32 (A)</p> Signup and view all the answers

Which of the following wines is categorized as a Sweet Fruity White?

<p>Ruffino Moscato (A)</p> Signup and view all the answers

Which varietal is associated with the Louis Jadot wine from Burgundy, France?

<p>Chardonnay (D)</p> Signup and view all the answers

Which beverage is not listed as being offered by Bistro Sodexho?

<p>Jack Daniel's (B)</p> Signup and view all the answers

What is the main varietal found in the Heavy Red wine from Mouton Cadet Bordeaux?

<p>Cabernet Sauvignon/Merlot (B)</p> Signup and view all the answers

Which of the following drinks is categorized as a sparkling wine?

<p>Poema Cava (D)</p> Signup and view all the answers

What is a defining characteristic of Russian service?

<p>Food is served from platters onto plates set before guests. (B)</p> Signup and view all the answers

Which service style requires specialized equipment such as gueridons and rechauds?

<p>French Service (B)</p> Signup and view all the answers

What is an alternative name for English service?

<p>Butler Service (D)</p> Signup and view all the answers

How does American service differ from the other types of service mentioned?

<p>Food is ordered from a menu and served plated. (A)</p> Signup and view all the answers

Which type of service allows for the most choice and selection in food for the diner?

<p>American Service (D)</p> Signup and view all the answers

What is the definition of 'Cover' in dining preparation?

<p>The arrangement of dishes at each place setting (D)</p> Signup and view all the answers

What characterizes service in a high-end, upscale restaurant?

<p>Consistent attention to every detail for guests (D)</p> Signup and view all the answers

Why do very few restaurants utilize French service?

<p>It requires a large staff-to-guest ratio and space (B)</p> Signup and view all the answers

How does Russian service differ from French service?

<p>Dishes are served from large platters in Russian service (D)</p> Signup and view all the answers

Which type of restaurant typically offers 'Gourmet teas'?

<p>Café (C)</p> Signup and view all the answers

When is English service most commonly used?

<p>For special dinners in private settings (D)</p> Signup and view all the answers

What type of restaurant would offer 'Sauerbraten'?

<p>German restaurant (B)</p> Signup and view all the answers

What is a primary reason why American service is prevalent in most restaurants today?

<p>It allows for a standardized service experience (D)</p> Signup and view all the answers

Who is responsible for preventing accidents in a restaurant?

<p>Each individual staff member is responsible. (A)</p> Signup and view all the answers

What is a safe method to pick up broken glass in a restaurant?

<p>Use a broom and dustpan or a damp paper towel. (A)</p> Signup and view all the answers

What does the term Universal Precautions refer to?

<p>Guidelines for cleaning up potentially dangerous body fluids while wearing protective equipment. (D)</p> Signup and view all the answers

Why is washing hands particularly important in restaurant service?

<p>It prevents foodborne outbreaks caused by mishandling food. (A)</p> Signup and view all the answers

When should you wash your hands while on the job?

<p>Before starting work, after using the bathroom, handling money, or dirty utensils. (B)</p> Signup and view all the answers

What should you do first after a guest sustains an injury?

<p>Remain calm and apply first-aid techniques. (C)</p> Signup and view all the answers

Why might CPR training be particularly useful for a server?

<p>It helps in case a guest needs immediate CPR if paramedics are far away. (B)</p> Signup and view all the answers

What is the first action to take when a choking incident occurs?

<p>Follow the Red Cross Conscious Choking Emergencies protocol. (B)</p> Signup and view all the answers

What type of service typically features one price per guest or party with a focus on a specific food item?

<p>Family Style Service (C)</p> Signup and view all the answers

In which type of service do guests serve themselves from chafing dishes or action stations?

<p>Buffet Service (B)</p> Signup and view all the answers

What is a common characteristic of Quick Service?

<p>Orders are placed at a counter or kiosk. (C)</p> Signup and view all the answers

What distinguishes Banquet Service from other types?

<p>All guests eat the same menu or limited selection. (D)</p> Signup and view all the answers

Which service type allows guests to pay individually for each food item selected?

<p>Cafeteria Service (B)</p> Signup and view all the answers

Which type of service features the highest service level from High to Low?

<p>Banquet Service (D)</p> Signup and view all the answers

What is a primary aspect of Cafeteria Service?

<p>Food is served in a buffet-style line with pre-plated items. (A)</p> Signup and view all the answers

What type of service is characterized by all guests receiving their meals simultaneously?

<p>Banquet Service (D)</p> Signup and view all the answers

What is one safe method to pick up broken glass?

<p>Use a broom and dustpan or a damp paper towel. (B)</p> Signup and view all the answers

What do Universal Precautions involve?

<p>Guidelines for cleaning up body fluids with protective equipment. (B)</p> Signup and view all the answers

Why is it crucial to wash hands regularly in a restaurant?

<p>To reduce the chances of foodborne illness outbreaks. (A)</p> Signup and view all the answers

When should staff members wash their hands?

<p>Before and after food handling, as well as after using the restroom. (C)</p> Signup and view all the answers

What is a key sanitation responsibility related to personal grooming?

<p>Using effective hair restraints. (A)</p> Signup and view all the answers

What does a tornado warning siren indicate?

<p>A funnel has been sighted nearby. (D)</p> Signup and view all the answers

What is the first step to take when a guest suddenly sustains an injury?

<p>Stay calm and assess the situation. (B)</p> Signup and view all the answers

Why is CPR training beneficial for servers?

<p>To assist guests in emergencies before paramedics arrive. (C)</p> Signup and view all the answers

How should a server respond to a choking incident?

<p>Follow the Red Cross First Aid guidelines and ensure the area is safe. (C)</p> Signup and view all the answers

What is a defining feature of a simple restaurant POS system?

<p>It is operated by a single cashier on one computer. (B)</p> Signup and view all the answers

Which component is NOT typically part of a restaurant POS system?

<p>Refrigerator (C)</p> Signup and view all the answers

For which situation is a handheld order terminal most likely to be used?

<p>Terraced dining rooms (A)</p> Signup and view all the answers

What is the purpose of a magnetic card reader in a POS system?

<p>To instantly read card numbers for various transactions. (B)</p> Signup and view all the answers

What information does the kitchen printer provide to the chef?

<p>Which server ordered the food and modifications requested. (D)</p> Signup and view all the answers

How can a server add to a guest's order using a different terminal?

<p>By selecting the table number and entering a unique code. (D)</p> Signup and view all the answers

What kind of computations can a POS system perform?

<p>Automatically process tips and taxes on guest checks. (A)</p> Signup and view all the answers

What is required on a computer terminal to settle a cash guest account?

<p>Details of the cash payment need to be inputted into the system. (B)</p> Signup and view all the answers

Flashcards

Room 22

Location of the GARDEN in the building.

East Dining Room

Room 13 on the floor plan.

West Dining Room

Room 12 on the floor plan.

Floor Plan

Diagram showing rooms and areas in a building.

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Building Layout

Arrangement of rooms and areas within a building.

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American Service (Plate Service)

All food is pre-plated in the kitchen.

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Varying Serviceware

Number and type of plates/utensils depend on the menu.

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Banquet Setup

Pre-arranged and ready before guests arrive.

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Family Style Service

Food is served in large dishes for guests to share and serve themselves.

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Buffet/Salad Bar/Oyster/Dessert Similarities/Differences

Self-service style with displayed food; different food types.

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Table Number

A unique identifier assigned to each table at the event.

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Server Number

A designation assigned to each server for easy identification.

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Time

Indicates when a specific server or group is scheduled to begin work.

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X(n)

Represents a coordinate or offset, likely indicating table or server location relative to other tables or a central point.

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Chef's Table

A designated table, likely for special guests or a catered event.

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Cover

The arrangement of dishes (china, silverware, napkin, and glassware) at each place setting.

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Underliner

A small plate with a doily.

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Upscale Restaurant Service

High attention to detail and consistent service to guests, creating a luxurious experience.

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Smorgasbord

A buffet-style restaurant service.

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French Service

Formal service style requiring multiple servers and significant space.

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Russian Service

Formal service style with a single server, who serves dishes on large platters.

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English Service

Formal service style used today for special dinners in private rooms or homes.

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American Service

Service style most commonly used in restaurants today, involving one server per table.

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What is the type of wine served at Bistro Sodexho with the Moscato varietal?

The Sweet Fruity White wine from Ruffino is made with Moscato grapes, originating from the Piedmont region of Italy.

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Which region does the Louis Jadot Dry Heavier White wine come from?

The Dry Heavier White wine from Louis Jadot is sourced from the Burgundy region of France and is made with Chardonnay grapes.

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What is a popular sparkling wine offered at Bistro Sodexho?

Poeima Cava is a popular sparkling wine, originating from the Penedes region of Spain, and is made with a blend of three grapes: Xerello, Macabeo/Viura, and Parellada.

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What is the popular American whiskey offered by Bistro Sodexho?

Buffalo Trace and Makers Mark are popular Bourbon whiskeys produced in the United States.

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What are the main ingredients for Mouton Cadet Bordeaux's Dry light White wine?

The Dry light White wine from Mouton Cadet Bordeaux is made with a blend of Sauvignon Blanc and Semillon grapes.

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Universal Precautions

Guidelines for safely cleaning potentially hazardous body fluids by using protective equipment to prevent infection.

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Foodborne Outbreak

An illness affecting a group of people due to consuming contaminated food.

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Tornado Warning Siren

A loud alert indicating a funnel cloud has been sighted in the area.

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Good Samaritan Laws

Legal protection for individuals who provide reasonable assistance in emergencies without any expectation of payment.

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CPR Training

Learning how to perform Cardiopulmonary Resuscitation (CPR) to revive someone who is not breathing.

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Choking Emergencies

Situations where someone can't breathe due to an object blocking their airway.

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Red Cross Conscious Choking Protocol

A set of steps for assisting a conscious person who is choking.

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First Aid Techniques

Basic medical procedures to provide immediate care during an emergency.

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Gueridon

A small cart used in French service to prepare and serve food tableside.

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Rechaud

A portable burner used in French service to keep food warm or cook tableside.

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Brigade Style Service

A system where a team of specialized kitchen staff work together to ensure smooth service, each with dedicated roles.

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What distinguishes French service from other styles?

French service involves elaborate tableside preparation and cooking, requiring specialized equipment, a large brigade style service, and extensive training for servers who both cook and serve.

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Why is American service so popular?

American service is adaptable, offering diners choice and flexibility, while being cost-effective.

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Banquet Service

A service style where a predetermined menu is served to a large group of guests, usually with all guests eating the same or a limited selection of dishes.

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Buffet Service

A self-service style where food is displayed in chafing dishes, on platters, or at action stations, allowing guests to choose and serve themselves.

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Counter Service

A service style where orders are taken at a counter, often with food cooked on a hotline directly behind the counter.

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Cafeteria Service

A service style where pre-plated food is displayed in a buffet-style line, with guests selecting and paying individually for each item.

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Quick Service

A service style where orders are placed at a counter, kiosk, or drive-up window, with food prepared and packaged for immediate consumption.

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Flight Service

A method of service where all guests are served simultaneously, often in a banquet setting.

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Who's responsible for safety?

Every restaurant staff member has a role in preventing accidents.

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Safe broken glass cleanup

Use a broom and dustpan or damp paper towel to pick up broken glass, never your bare hands.

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Hand-washing importance

Handwashing is crucial in restaurants because foodborne illnesses are often caused by improper food handling.

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When to wash hands?

Wash hands before starting work, after using the restroom, handling money, or touching dirty utensils/equipment.

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Grooming for sanitation

Maintaining hygiene like wearing hair restraints and cleaning hands, arms, and fingernails is part of restaurant sanitation.

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First 15 minutes after an injury

Stay calm, use known first-aid, and follow state Good Samaritan laws if a guest is injured or ill.

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Why is CPR helpful for servers?

Servers with CPR training can potentially save lives by providing immediate aid before paramedics arrive.

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Handling a guest bleeding from an injury

Get the guest's consent, perform first-aid, and follow Universal Precautions when dealing with blood.

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Restaurant POS System

A system used in restaurants to take orders, process payments, and manage operations. There are simple systems for smaller restaurants and more complex systems for larger, multi-department locations.

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Server Terminal

A touchscreen monitor located near the dining room or bar, allowing servers to enter orders, view guest accounts, and access POS system functions.

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Kitchen Printer

A printer in the kitchen that receives order information from the POS system, including table number, orders, and any special requests.

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Handheld Order Terminals

Portable, wireless POS systems used by servers to take orders in busy or expansive dining areas.

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Magnetic Card Reader

A device that reads credit card information, allowing servers to charge guests' accounts and verify transaction authenticity.

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POS System Computations

The POS system can perform calculations on guest checks, such as adding taxes, splitting bills, itemizing orders, and calculating change.

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Payment Settlement

The final step in a transaction where the account is closed, either by entering cash details or using a credit card reader to authorize payment.

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Study Notes

Seating Chart

  • A diagram of tables and assigned areas for Russian Service November 13
  • Max guests: 72
  • Actual guests: 72
  • Areas include: Garden, East Dining Room, West Dining Room, Lobby, and Service Hall/Station
  • Individual rectangular boxes represent tables, with numbers indicating table quantity
  • Light-blue boxes represent assigned dining areas.
  • Red lines separate different sections.

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Description

This quiz covers the seating arrangement for the Russian Service event held on November 13. It includes details on the number of guests, areas assigned for dining, and a visual representation of tables and sections. Test your knowledge on the layout and organization of the event space.

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