5 Questions
What is a chatbot?
A computer program that simulates a conversation with people by text or voice
What are two approaches used to design chatbots?
Rule-based and Policy-based
What is one reason to use a chatbot?
To reduce the need for an actual human to do customer service
What is a benefit of using a chatbot?
It is cheaper, faster, and easier than calling or emailing
What is the cost of developing a chatbot?
Depends on the complexity of the bot's features
Study Notes
- A chatbot is a computer program that simulates a conversation with people by text or voice.
- Chatbots are used to automate tasks that would be time-consuming or expensive for a human to perform.
- Chatbots can be programmed to simulate conversation with a user through messaging applications, websites, mobile apps, and more.
- The different types of social bots are those that automate posts on a platform such as Twitter, Facebook, and Instagram.
- Social bots are automated programs that use artificial intelligence to do social tasks, such as posting on a platform like Twitter or Facebook.
- Chatbots are designed to emulate human conversation through text messages, voice chats, or both.
- There are mainly two approaches used to design the chatbots, described as follows: Rule-based approach and Policy-based approach.
- When should I use a Chatbot?
- One such reason is that they can be used as customer service representatives, and this could reduce the need for an actual human to do the job.
- There are also Chatbots that can provide information to customers, which is helpful for companies who don't have a p
- Chatbots are computer programs that can interact with people in natural language.
- They are useful because people prefer to use chat rather than call or email- it is cheaper, faster, and easier.
- Chatbots can also be good for sales- they have the potential to offer personalized service without requiring a lot of resources like people or capital.
- A natural language processing chatbot can help in booking an appointment, signing up for a consultation, or asking general questions.
- The cost of creating a chatbot can vary from app to app and person/company building it. The cost of developing it depends on many factors, such as the complexity of the bot's features, technologies used, and how much customization you want to have.
Test your knowledge about chatbots and their applications with this quiz. Learn about different types of chatbots, their uses, and the approaches used to design them. Explore the benefits and costs of creating chatbots.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
