SAP S/4HANA Cloud Public Edition

• SAP S/4HANA Cloud Public Edition is a ready-to-run cloud ERP that delivers the latest industry best practice business processes and continuous enhancements.
• It helps customers stay competitive and achieve their future business goals.
• This solution is best for small to mid-size customers with minimal customization needs.
• These customers should also be open to adopting the predelivered SAP Best Practice business processes available in the system.
• Processes are regularly improved with enhancements between releases.
• Major release upgrades occur in August and February each year.
• Enhancements and upgrades are automatically installed by SAP on a defined release schedule.
• SAP provides tools like Release Assessment and Scope Dependency tool, and Test Automation Tool. These enable customers to manage and maintain their SAP S/4HANA Cloud systems during and after release upgrades.
• SAP S/4HANA Cloud Public Edition is suitable for larger customers when combined with SAP S/4HANA on premise or SAP S/4HANA Cloud Private Edition in a two-tier ERP structure.
• Sustainability and AI capabilities are built into business processes. This enables a clear understanding of environmental impact and allows in-depth data analysis.
• SAP Fiori Launchpad simplifies customizations via built-in low/no-code applications.
• It aids end users with embedded support and tutorials.

Solution Scope and Business Process Story

• Finance, Sales, and Sourcing/Procurement LoBs use core tasks that are covered in business processes, also known as Administrative ERP.

Procure to Pay

• Finance LoB forecasts purchase needs for upcoming quarters to determine budget.
• Sourcing/Procurement LoB identifies needs, purchases items, pays suppliers, and receives goods.

Order to Cash

• Sales LoB receives and confirms customer orders, and delivers goods.
• Finance LoB posts payments to accounts receivable and adjusts revenue.
• Sales LoB handles returns by inspecting returned goods and restocks them.

Record to Report

• Finance LoB performs period-end closing at the end of each month which sets accounts to zero.
• Financial accounting tasks include recording transactions, reconciling statements, managing taxes, ensuring financial statement accuracy, and planning for the future.

Service-Centric Industries

• Professional Services and Service LoBs handle selling and delivering services.
• Sell services based on consulting services.
• Sell technical services, like a technician fixing a modem

Sell and Plan

• Sales will generate leads for services.

Setup and Staff

• Consulting service sales will be set up.
• Search happens within the organization that has necessary skills.

Deliver and Recognize

• Sourcing and Procurement LoB procures any 3rd party services or materiels.
• These staff will submit time/expense and the project manager will keep track of how much a customer iis being charged less their expenses.

Bill and Manage

• After project completion, the final payment is completed and revenue is recorgnized in Finance LoB.

Product-Centric Industries

• Additional LoBs handle the production and delivery of products.

Idea to Market

• R&D forecasts demand, designs the product, and creates a materials list.

Procure to Pay

• Sourcing and Procurement LoB sources materials, orders, pays, and receives them.

Plan to Fulfill

• Manufacturing LoB schedules production, picks materials, runs sub-assemblies, assembles the final product, and performs quality checks.
• Asset Management LoB maintains machinery and assets. Supply Chain LoB manages warehouse logistics.

Order to Cash

• Sales LoB receives orders (direct or third-party).
• Supply Chain LoB plans transport and manages deliveries.
• Sales handles payments, returns, quality inspections, and restocking.
• Service LoB handles warranty claims.

Key Stakeholders

• Customer: Buys SAP software or supports its implementation.
• Partner: Works for an organization with an SAP partnership for building, selling, servicing, or running SAP solutions.
• SAP relies on its partner ecosystem to meet global demand and provide specialized industry expertise.

Key Stakeholders Roles

• Customer executive sponsors build business cases, complete Digital Discovery Assessments, and make purchase decisions.
• Customer System Admin is identified early and assigned the IT Contact role.
• Partner/SAP implementation team is staffed with experts from each LoB, a project manager, and a lead configuration expert.

Explore Phase

• The main task performed in the Explore phase: fit-to-standard analysis workshops conducted for each LoB.
• Workshops demonstrate business processes from start to finish in the SAP S/4HANA Cloud Starter System.
• The customer LoB experts will review each process and provide a feedback regarding process changes in the business.
• Partner/SAP experts will run workshops and gather additional requirements from customers.

Additional Team Members

• The customer is responsible for integration support.
• Partner/SAP consultants complete in-app extensions.
• Partner/SAP team needs a contact that can provide permission to extract data.
• Change management team assists and will onboard users.

Project Team Structure

• Executive sponsors make up the steering committee. They are responsible for project coordination, critical budget decisions, resources, and decisions that affect the entire organization.
• Customer and partner project managers set up the project in SAP Cloud ALM, deliver status updates, and run reports.
• The IT Contact and lead configuration expert provision systems.
• Partner/SAP LoB configuration experts lead Fit-to-Standard workshops and document process information.

Role's Responsibilities

• Enter configuration values in SAP Central Business Configuration
• Define business role customizations
• Build key user in-app extensions using SAP Fiori apps
• Define output management customizations
• Customize relevant analytical apps
• Migrate data
• Set up SAP Best Practice integrations
• Set up and run test automates in the Test Automation Tool
• Additional technical experts should support integration, extensibility, and migration.