Lightning Experience Features  -  Navigate Lightning Experience and Setup

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Questions and Answers

What is the main purpose of Setup in Salesforce?

  • To customize and configure an organization (correct)
  • To access integrated voice tools
  • To build functionality and support users
  • To configure apps and items

What is a key feature of the navigation bar in Lightning Experience?

  • It provides instant access to productivity tools (correct)
  • It changes based on the user's role
  • It is only visible in the footer of Lightning Experience
  • It is only available in Salesforce Classic

What is the result of the usability testing and refactoring of Setup?

  • A more complex and convoluted structure
  • A setup tree with child nodes in reverse alphabetical order
  • A logical and easy-to-navigate structure (correct)
  • A separate Setup tree for each user

What can you customize in a Lightning app?

<p>The app with a custom color and logo (D)</p> Signup and view all the answers

What is a key difference between apps in Lightning Experience and Salesforce Classic?

<p>Apps in Lightning Experience allow custom branding (D)</p> Signup and view all the answers

What is the purpose of the navigation bar in a Lightning app?

<p>To serve as a container for a set of items and functionality (A)</p> Signup and view all the answers

What is a feature of child nodes in the Setup tree?

<p>They are now in alphabetical order (D)</p> Signup and view all the answers

What can you include in a Lightning app?

<p>Sets of objects, tabs, and other items (D)</p> Signup and view all the answers

What can Lightning apps contain that Classic apps cannot?

<p>Lightning page tabs and utilities like Lightning Voice (A)</p> Signup and view all the answers

How can users personalize the navigation bar in Lightning Experience?

<p>All of the above (D)</p> Signup and view all the answers

What is the purpose of the favorites star in Lightning Experience?

<p>To personalize how users navigate (B)</p> Signup and view all the answers

How do users switch between apps in Lightning Experience?

<p>All of the above (D)</p> Signup and view all the answers

What determines which apps users see in their App Launcher and app menu?

<p>All of the above (D)</p> Signup and view all the answers

What is the purpose of the global search box in Lightning Experience?

<p>To quickly find what you need (C)</p> Signup and view all the answers

What can users do to the tiles in the App Launcher?

<p>Drag them to sort their personal view (C)</p> Signup and view all the answers

What shows up under All Items in the App Launcher?

<p>Custom objects, tasks, events, and the feed (B)</p> Signup and view all the answers

What is the benefit of using favorites in Lightning Experience?

<p>To boost productivity by personalizing navigation (C)</p> Signup and view all the answers

What can users do to an item in the navigation bar if it has a dropdown menu?

<p>It automatically includes their top favorites for the item (C)</p> Signup and view all the answers

What happens as soon as you click into the search box in Lightning Experience?

<p>Search starts working for you and finds recent items (A)</p> Signup and view all the answers

What determines the sorting order of search results when you first get to the search results page?

<p>Relevance, based on several factors (C)</p> Signup and view all the answers

What can you do if you don’t see what you need in the dropdown list after typing a search term?

<p>Select the first option to see results for all searchable objects (A)</p> Signup and view all the answers

How can you filter search results for a specific object?

<p>By selecting the object name in the Search Results sidebar (A)</p> Signup and view all the answers

What is the purpose of the Help Menu in Lightning Experience?

<p>To provide links to resources related to the tasks on a page (D)</p> Signup and view all the answers

What happens when you type the name of an object next to the global search box?

<p>The dropdown list filters to show only that object (C)</p> Signup and view all the answers

How can you refine your search results on the search results page?

<p>By selecting a specific object in the Search Results sidebar (A)</p> Signup and view all the answers

What is the benefit of using the search functionality in Lightning Experience?

<p>It saves you time and effort (C)</p> Signup and view all the answers

What is the purpose of the Top Results page?

<p>To show the most relevant results from frequently used objects (B)</p> Signup and view all the answers

How can you sort search results on the search results page?

<p>By clicking column headers or using the sort dropdown menu (B)</p> Signup and view all the answers

What type of resources are displayed to users and admins in Salesforce?

<p>Different resources based on their role (C)</p> Signup and view all the answers

Where can users search for documentation and Trailhead?

<p>More Resources (A)</p> Signup and view all the answers

What happens when you click a help topic?

<p>The topic opens in the Help menu (A)</p> Signup and view all the answers

What can admins add to the top of the Help Menu?

<p>A custom help section (D)</p> Signup and view all the answers

How can users access their personal settings in Lightning Experience?

<p>By clicking their profile image, then clicking Settings (D)</p> Signup and view all the answers

What is the new structure of the Setup tree in Lightning Experience?

<p>Three sections: Administration, Platform Tools, and Settings (B)</p> Signup and view all the answers

What is the purpose of the Settings section in the Setup tree?

<p>To view company information and configure security (D)</p> Signup and view all the answers

Why are some nodes missing from the Setup tree?

<p>They are not related to customizing the new Lightning Experience (B)</p> Signup and view all the answers

What is the benefit of the reorganized Setup tree?

<p>It provides a streamlined interface for viewing and managing administrative setup tasks (D)</p> Signup and view all the answers

What can users do when they still need more help after using the Help Menu?

<p>Search through Salesforce documentation (D)</p> Signup and view all the answers

Where were the object-related nodes moved to?

<p>Object Manager (A)</p> Signup and view all the answers

What is a limitation of the Object Manager in Lightning Experience?

<p>It is limited to objects that support Lightning Experience features (B)</p> Signup and view all the answers

What can you access from the Object Manager?

<p>All objects and their related functions (A)</p> Signup and view all the answers

What is the purpose of Service Setup Flows?

<p>To set up various support features quickly (C)</p> Signup and view all the answers

What can you find in the Service Setup Home page?

<p>Recommended setup flows, content, and one-step experiences (B)</p> Signup and view all the answers

What can you customize in the Service Setup Home page?

<p>The performance metrics dashboard (A)</p> Signup and view all the answers

What can you use to quickly jump to a function or control in the Object Manager?

<p>The links in the sidebar (C)</p> Signup and view all the answers

How can you access administration pages for features that aren’t in Lightning Experience?

<p>From Salesforce Classic (B)</p> Signup and view all the answers

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Study Notes

  • The new Lightning Experience provides a more efficient and consistent interface for navigation, with a logical and easy-to-navigate structure.
  • The navigation bar is always present, and items within it change based on the app being used.
  • Users can customize the navigation bar by adding or removing items, and can also personalize it by dragging items to change their order.
  • Favorites are a way for users to boost productivity by personalizing their navigation, and can be added, renamed, and rearranged.

The App Launcher in Lightning Experience

  • The App Launcher allows users to switch between apps and browse available apps.
  • Users can search for an app by name, and can also create records and access recent records directly from the navigation bar.
  • The App Launcher shows apps as large tiles, and users can drag tiles to sort their personal view of the App Launcher.
  • Admins can change which apps appear in the App Launcher and control the order in which they appear.

Search for Records

  • The Lightning Experience global search box is at the top of every page and is the fastest way to find what you need.
  • The search box provides instant results and can be refined by selecting a specific object or using filters.
  • Search results can be sorted by relevance, and users can adjust column widths and text wrapping.
  • Users can also use the search box to filter search results for specific objects.

Refine Your Results

  • From the Top Results page, users can refine their search results by selecting a specific object or using filters.
  • Users can see results for a specific object by selecting it on the left, under Search Results.
  • Users can also sort most search results by clicking column headers or using the sort dropdown menu.

Lightning Experience Help Menu

  • The Help Menu is contextual and provides links to resources related to the tasks on the current page.
  • Users can view help topics directly in the Help Menu and dock them to keep them open while working.
  • Admins can add custom resources for working in an org, and users see different sets of resources based on their role.
  • The Help Menu includes links to getting started, general tasks, and release notes.

Meet the New and Improved Setup

  • The Setup tree has been reorganized and recategorized to provide a streamlined interface for viewing and managing administrative setup tasks.
  • The new Setup includes three main sections: Administration, Platform Tools, and Settings.
  • Users can access their personal settings at the top of any page by clicking their profile image and then clicking Settings.
  • The Setup tree has been simplified, and many repetitive nodes have been removed.

Object Manager

  • The Object Manager is a one-stop shop for managing all objects in an organization, both standard and custom.
  • Users can access all objects and their related functions, such as fields, validation rules, and page layouts, from a single entry point.
  • The Object Manager is limited to objects that support Lightning Experience features.

Service Setup Flows

  • Service Setup flows offer a guided step-by-step experience to walk users through setting up various support features.
  • The Service Setup Home page provides recommended setup flows, content, and one-step experiences.
  • The dashboard is customizable and shows at-a-glance metrics about the customer service team with daily performance or long-term trends.

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