Questions and Answers
Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide. As NTO maps out its processes, which two key principals of UPN should the team keep in mind? Choose 2 answers
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Study Notes
Salesforce Implementation at NTO
- Northern Trails Outfitters (NTO) is progressing in Salesforce implementation.
- A consultant has advised the use of Universal Process Notation (UPN) for process documentation.
Key Principles of Universal Process Notation (UPN)
- Clarity and Simplicity: UPN emphasizes the importance of clear and straightforward representations of processes, making it easier for team members to understand and follow.
- Consistency in Symbols: Using standardized symbols in UPN ensures uniformity across process documentation, facilitating clear communication among stakeholders and reducing errors during interpretation.
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Description
This quiz focuses on the key principles of Universal Process Notation (UPN) as Northern Trails Outfitters (NTO) prepares for its Salesforce implementation. Test your understanding of UPN concepts that are crucial for effective business process mapping.
