Sales Order and Inventory Management Quiz

Sales Order Errors

• Incomplete or inaccurate sales orders can lead to delayed or lost sales, and negatively impact customer relationships
• Digital signatures can help prevent invalid orders
• Restriction to master data and perpetual inventory system can minimize data entry errors
• Bar-codes and RFID can facilitate efficient data entry and inventory management

Inventory Management

• Stockouts or excess inventory can result from inaccurate forecasts and ineffective inventory management
• Perpetual inventory system and periodic checks can help maintain accurate inventory levels
• Bar-codes and RFID can aid in inventory tracking and identification of delays

Shipping Errors

• Shipping errors such as incorrect addresses, quantities, or items can lead to customer dissatisfaction
• Reconciliation of shipping documents and RFID can help identify and prevent shipping errors
• Configuration of ERP systems to prevent duplication can minimize errors

Billing Errors

• Billing errors can result from incorrect pricing, data entry errors, or failure to bill
• Configuring the system to automatically update prices and restricting access to price master data can prevent billing errors
• Reconciliation of picking list, packing list, and bill of lading to sales orders can ensure accurate billing

Accounts Receivable Errors

• Incorrect input in A/R, failure to mail monthly statements, and invalid credit memos can lead to payment delays and revenue loss
• Data entry controls and reconciliation of batch totals can prevent A/R errors
• Segregation of duties between credit memos, sales order entry, and customer account maintenance can minimize errors