Podcast
Questions and Answers
What method is used to identify delays in the shipping process?
What method is used to identify delays in the shipping process?
Which control measure is implemented to prevent duplication in the ERP system?
Which control measure is implemented to prevent duplication in the ERP system?
What is used to restrict the ability to cancel sales?
What is used to restrict the ability to cancel sales?
Which system feature helps in automatically updating prices to prevent billing errors?
Which system feature helps in automatically updating prices to prevent billing errors?
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What is a key measure in separating duties between shipping and billing processes?
What is a key measure in separating duties between shipping and billing processes?
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Which approach helps in preventing invalid credit memos?
Which approach helps in preventing invalid credit memos?
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Study Notes
Sales Order Errors
- Incomplete or inaccurate sales orders can lead to delayed or lost sales, and negatively impact customer relationships
- Digital signatures can help prevent invalid orders
- Restriction to master data and perpetual inventory system can minimize data entry errors
- Bar-codes and RFID can facilitate efficient data entry and inventory management
Inventory Management
- Stockouts or excess inventory can result from inaccurate forecasts and ineffective inventory management
- Perpetual inventory system and periodic checks can help maintain accurate inventory levels
- Bar-codes and RFID can aid in inventory tracking and identification of delays
Shipping Errors
- Shipping errors such as incorrect addresses, quantities, or items can lead to customer dissatisfaction
- Reconciliation of shipping documents and RFID can help identify and prevent shipping errors
- Configuration of ERP systems to prevent duplication can minimize errors
Billing Errors
- Billing errors can result from incorrect pricing, data entry errors, or failure to bill
- Configuring the system to automatically update prices and restricting access to price master data can prevent billing errors
- Reconciliation of picking list, packing list, and bill of lading to sales orders can ensure accurate billing
Accounts Receivable Errors
- Incorrect input in A/R, failure to mail monthly statements, and invalid credit memos can lead to payment delays and revenue loss
- Data entry controls and reconciliation of batch totals can prevent A/R errors
- Segregation of duties between credit memos, sales order entry, and customer account maintenance can minimize errors
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Description
Test your knowledge on sales order processing, inventory management, and related topics like digital signatures, data entry, CRM, stockouts, shipping errors, RFID, and more.