Sales Order and Inventory Management Quiz
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Questions and Answers

What method is used to identify delays in the shipping process?

  • Training
  • Perpetual inventory system
  • Bar-codes
  • RFID (correct)
  • Which control measure is implemented to prevent duplication in the ERP system?

  • Configuration of ERP to prevent duplication (correct)
  • Documentation of inventory transfers
  • Sales forecasts
  • Special authorization to approve sales
  • What is used to restrict the ability to cancel sales?

  • Special authorization to approve sales
  • Barcode and RFID (correct)
  • Stockouts/Excess of inventory
  • Restriction of physical access to the inventory
  • Which system feature helps in automatically updating prices to prevent billing errors?

    <p>Configure system to automatically update the prices</p> Signup and view all the answers

    What is a key measure in separating duties between shipping and billing processes?

    <p>Separation of duties between shipping and billing</p> Signup and view all the answers

    Which approach helps in preventing invalid credit memos?

    <p>Segregation of duties of credit memos from sales order entry and customer account maintenance</p> Signup and view all the answers

    Study Notes

    Sales Order Errors

    • Incomplete or inaccurate sales orders can lead to delayed or lost sales, and negatively impact customer relationships
    • Digital signatures can help prevent invalid orders
    • Restriction to master data and perpetual inventory system can minimize data entry errors
    • Bar-codes and RFID can facilitate efficient data entry and inventory management

    Inventory Management

    • Stockouts or excess inventory can result from inaccurate forecasts and ineffective inventory management
    • Perpetual inventory system and periodic checks can help maintain accurate inventory levels
    • Bar-codes and RFID can aid in inventory tracking and identification of delays

    Shipping Errors

    • Shipping errors such as incorrect addresses, quantities, or items can lead to customer dissatisfaction
    • Reconciliation of shipping documents and RFID can help identify and prevent shipping errors
    • Configuration of ERP systems to prevent duplication can minimize errors

    Billing Errors

    • Billing errors can result from incorrect pricing, data entry errors, or failure to bill
    • Configuring the system to automatically update prices and restricting access to price master data can prevent billing errors
    • Reconciliation of picking list, packing list, and bill of lading to sales orders can ensure accurate billing

    Accounts Receivable Errors

    • Incorrect input in A/R, failure to mail monthly statements, and invalid credit memos can lead to payment delays and revenue loss
    • Data entry controls and reconciliation of batch totals can prevent A/R errors
    • Segregation of duties between credit memos, sales order entry, and customer account maintenance can minimize errors

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    Test your knowledge on sales order processing, inventory management, and related topics like digital signatures, data entry, CRM, stockouts, shipping errors, RFID, and more.

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