Sales Dashboards and Business Intelligence
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Questions and Answers

How do data scientists and analysts use business intelligence?

  • To design marketing campaigns
  • To analyze customer profitability
  • To track sales data
  • To understand opportunities for improvement and make strategic recommendations (correct)
  • What is a common use of business intelligence in finance departments?

  • Performing discount analysis
  • Tracking customer lifetime value
  • Blending financial data with operations, marketing, and sales data to extract insights (correct)
  • Designing advertising campaigns
  • How do marketing teams benefit from business intelligence tools?

  • Monitoring sales data
  • Assessing discount analysis
  • Tracking campaign metrics and planning future campaigns (correct)
  • Analyzing customer profitability
  • What is a common function of BI dashboards for sales teams?

    <p>Providing quick access to complex information like customer profitability</p> Signup and view all the answers

    Which team uses centralized company data paired with analytics tools to propose strategic recommendations?

    <p>Data scientists and analysts</p> Signup and view all the answers

    In what way can business intelligence help operations departments?

    <p>By analyzing operational efficiency metrics</p> Signup and view all the answers

    What are sales managers monitoring using dashboards with reports and data visualizations?

    <p>Revenue targets and sales rep performance</p> Signup and view all the answers

    How can business intelligence help companies like American Express?

    <p>Develop new payment service products</p> Signup and view all the answers

    What technology does Coca-Cola use to understand consumer behavior regarding their beverages?

    <p>AI-powered image-recognition technology</p> Signup and view all the answers

    How does Netflix utilize data to enhance its operations?

    <p>Formulating original programming ideas</p> Signup and view all the answers

    What is one way in which business intelligence helps leading companies like Netflix?

    <p>Formulating targeted advertising strategies</p> Signup and view all the answers

    How does accessing and analyzing supply chain metrics benefit operations management?

    <p>Optimizes processes and saves time/resources</p> Signup and view all the answers

    How much of Netflix's streamed content is driven by its recommendation system?

    <p>Over 80%</p> Signup and view all the answers

    What contributes significantly to Starbucks' success in increasing sales volumes?

    <p>Loyalty card program and mobile application</p> Signup and view all the answers

    Which tool allows users to connect Excel to external data sources and shape data for analysis?

    <p>Microsoft Power Query for Excel</p> Signup and view all the answers

    How does Starbucks use BI to offer individualized customer offers?

    <p>By predicting purchases based on individual data</p> Signup and view all the answers

    What role does BI play in enhancing customer engagement with Netflix's content?

    <p>Driving targeted content promotion</p> Signup and view all the answers

    In what way does Microsoft Power Query for Excel enhance data analysis?

    <p>Enabling data transformation and enrichment</p> Signup and view all the answers

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