Podcast
Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App
Questions and Answers
In sales, CRM stands for ______ Relationship Management.
In sales, CRM stands for ______ Relationship Management.
Customer
KPIs are used to measure ______ in sales performance.
KPIs are used to measure ______ in sales performance.
Key Performance Indicators
The abbreviation for Return on Investment is ______.
The abbreviation for Return on Investment is ______.
ROI
In a sales context, SQL refers to ______ Quality Lead.
In a sales context, SQL refers to ______ Quality Lead.
Signup and view all the answers
B2B stands for Business to ______.
B2B stands for Business to ______.
Signup and view all the answers
Flashcards are hidden until you start studying
Study Notes
CRM and Performance Measurement
- CRM stands for Customer Relationship Management, a system for managing a company's interactions with current and potential customers.
- KPIs, or Key Performance Indicators, are metrics used to evaluate success in achieving sales performance objectives.
Financial Terminology
- ROI is the abbreviation for Return on Investment, a financial metric used to assess the profitability of an investment relative to its cost.
Sales Lead Classification
- SQL refers to Sales Qualified Lead, representing a potential customer that has been deemed more likely to convert into a sale based on predefined criteria.
Business Models
- B2B stands for Business to Business, indicating transactions conducted between companies rather than between a company and individual consumers.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
