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Hurricane Milton Email #2

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The service is available only to new customers. (correct)

Residents in areas affected by Hurricane Milton are eligible.

Only residents in urban areas can qualify for the service. (correct)

Eligible areas will show the 'Milton Relief' plan when an address is entered.

Ensure all equipment remains connected to power.

Use a surge protector only if there is lightning.

Leave the modem outside to avoid overheating.

Bring it indoors if safe, or cover cable ends. (correct)

Your service will be cut off permanently.

Service will automatically transition to a paid plan selected by you. (correct)

You will have to reapply for the free service.

You will be required to sign a contract for continued service.

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<p>Submit an application through a designated link.</p> Signup and view all the answers

Eligibility: Residents in Hurricane Milton-affected areas are eligible. Eligibility is determined by entering your address on the website.
Modem Requirement: A Nomad Internet modem is needed.
Modem Ordering: Expedited shipping is available.
Post-30-day Service: Service transitions to either the Unlimited or Ultra Unlimited plan after 30 days. Customers will be notified beforehand. No contracts are required. Cancellation is possible at any time.
Modem Protection during Severe Weather: Bring modems indoors if possible. Protect exposed cable ends. Ensure all equipment is dry before reconnecting.
Existing Customers: Existing customers can apply for Milton Relief credit via a provided link. Eligibility verification is required.
Support: Contact support via email or phone for assistance.