Questions and Answers
What is the purpose of the 'RTGS Fund Transfer Form' mentioned in the process steps?
To collect essential information and authorization from the account holder for the RTGS transaction
In the RTGS process, what does the 'Signature Verified Seal' serve as?
A way to ensure that the signature on the form matches the account holder's official signature
What action does the Designated Official take if the required funds are not available in the customer's account for an RTGS transfer?
Request the customer to deposit the necessary funds before proceeding with the transaction
What happens when a transaction is authorized by the Checker and the amount is above 10 lacs in the RTGS system?
Signup and view all the answers
What happens if a RTGS outward transaction is authorized by the Checker but funds are not available in the sender's account?
Signup and view all the answers
What is the next step for the Designated Official of Treasury Back Office if a problem is found during the verification of an outward Credit in RTGS System?
Signup and view all the answers
What should the Designated Official do if an account holder cannot provide the Routing Number for a fund transfer through RTGS?
Signup and view all the answers
In case of any discrepancy found during the verification process by the Operations Manager/Designated Supervisor, what action is taken?
Signup and view all the answers
What does the Designated Operations Manager/Supervisor do if everything is in order during the fund transfer process through RTGS?
Signup and view all the answers
What should the Designated Official ensure before forwarding information to the Operations Manager?
Signup and view all the answers