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Questions and Answers
What is the purpose of the 'RTGS Fund Transfer Form' mentioned in the process steps?
In the RTGS process, what does the 'Signature Verified Seal' serve as?
What action does the Designated Official take if the required funds are not available in the customer's account for an RTGS transfer?
What happens when a transaction is authorized by the Checker and the amount is above 10 lacs in the RTGS system?
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What happens if a RTGS outward transaction is authorized by the Checker but funds are not available in the sender's account?
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What is the next step for the Designated Official of Treasury Back Office if a problem is found during the verification of an outward Credit in RTGS System?
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What should the Designated Official do if an account holder cannot provide the Routing Number for a fund transfer through RTGS?
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In case of any discrepancy found during the verification process by the Operations Manager/Designated Supervisor, what action is taken?
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What does the Designated Operations Manager/Supervisor do if everything is in order during the fund transfer process through RTGS?
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What should the Designated Official ensure before forwarding information to the Operations Manager?
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