Podcast
Questions and Answers
What is the main focus of RSA in monitoring drink purchases and customer behaviour?
What is the main focus of RSA in monitoring drink purchases and customer behaviour?
- To reduce harm to customers and others (correct)
- To assist customers in making informed choices about their drinking
- To refuse service to intoxicated customers
- To increase sales of non-alcoholic beverages
According to RSA, what should you do when a customer appears to be intoxicated?
According to RSA, what should you do when a customer appears to be intoxicated?
- Call the authorities to remove them from the premises
- Serve them one more drink to see if they can handle it
- Refuse service immediately
- Try not to serve them to the point of intoxication (correct)
What should you do before selling or serving alcohol to a customer?
What should you do before selling or serving alcohol to a customer?
- Ask for their age
- Check their ID but not necessarily verify their age
- Assume they are of legal age
- Request and obtain acceptable proof of age (correct)
What is NOT one of the 'Golden Rules' of RSA?
What is NOT one of the 'Golden Rules' of RSA?
Why should you discourage customers from engaging in certain activities?
Why should you discourage customers from engaging in certain activities?
What behavior may indicate that a person is planning to become intoxicated?
What behavior may indicate that a person is planning to become intoxicated?
How can a patron's reports about drinks for friends who are not yet present be a sign of planning to become intoxicated?
How can a patron's reports about drinks for friends who are not yet present be a sign of planning to become intoxicated?
Which of the following actions may suggest that someone is planning to become intoxicated?
Which of the following actions may suggest that someone is planning to become intoxicated?
What is an indication that someone may be planning to become intoxicated based on their drinking habit?
What is an indication that someone may be planning to become intoxicated based on their drinking habit?
In the context of planning to become intoxicated, what might someone purchasing rounds for future consumption be trying to achieve?
In the context of planning to become intoxicated, what might someone purchasing rounds for future consumption be trying to achieve?
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