Podcast
Questions and Answers
What is the primary function of the hotel bill presented to Mr. Samson?
What is the primary function of the hotel bill presented to Mr. Samson?
- To confirm Mr. Samson's future reservation at the Royal Point Hotel.
- To provide a record of Mr. Samson's activities and purchases during his stay.
- To inform Mr. Samson of the hotel's policies and procedures for future reference.
- To detail the amount Mr. Samson owes for his stay at the Royal Point Hotel. (correct)
Based on the hotel bill, which statement is accurate regarding Mr. Samson's stay?
Based on the hotel bill, which statement is accurate regarding Mr. Samson's stay?
- Mr. Samson incurred charges for ordering food to his room during his stay. (correct)
- Mr. Samson pre-paid for his room before his arrival at the hotel.
- Mr. Samson misplaced his room keys, resulting in an additional charge on his bill.
- Mr. Samson used a personal check to settle his balance upon check-out.
Considering standard hotel policies, what is most likely to occur if a guest settles their account after the designated check-out time?
Considering standard hotel policies, what is most likely to occur if a guest settles their account after the designated check-out time?
- The guest will be able to keep their room keys as a souvenir.
- The guest may be charged a late check-out fee or an additional day's rate. (correct)
- The guest will receive a complimentary upgrade on their next stay.
- The guest will be required to use a credit card for the payment.
In the conversation, the desk clerk mentions a 'dining charge'. What does this likely refer to?
In the conversation, the desk clerk mentions a 'dining charge'. What does this likely refer to?
What is implied when the hotel requests guests to 'settle the account' at the front desk?
What is implied when the hotel requests guests to 'settle the account' at the front desk?
Mr. Samson is asking about a dining charge of $5. What could be the reason for this charge?
Mr. Samson is asking about a dining charge of $5. What could be the reason for this charge?
In the context of hotel stays, what does 'records' most likely refer to?
In the context of hotel stays, what does 'records' most likely refer to?
Considering the dialogue and hotel bill, what is the most probable method of payment Mr. Samson uses to settle his account?
Considering the dialogue and hotel bill, what is the most probable method of payment Mr. Samson uses to settle his account?
What does the phrase 'amount due at check-out' indicate on a hotel bill?
What does the phrase 'amount due at check-out' indicate on a hotel bill?
What is the most likely reason a hotel would ask a guest to 'keep this copy of the bill'?
What is the most likely reason a hotel would ask a guest to 'keep this copy of the bill'?
What is the purpose of 'summarizing the charges'?
What is the purpose of 'summarizing the charges'?
What does 'service charge' refer to?
What does 'service charge' refer to?
Why do hotels accept credit cards, cash, and personal checks?
Why do hotels accept credit cards, cash, and personal checks?
The hotel mentions 'additional charges'. What could this refer to?
The hotel mentions 'additional charges'. What could this refer to?
Which is an example of 'room service'?
Which is an example of 'room service'?
How is the amount of long distance calls determined?
How is the amount of long distance calls determined?
What is the main job of the 'front desk clerk'?
What is the main job of the 'front desk clerk'?
What is implied when the text says 'We hope you enjoyed your stay; come back and see us again soon!'?
What is implied when the text says 'We hope you enjoyed your stay; come back and see us again soon!'?
If Susie has many phone conversations with people who are far away, she has a lot of:
If Susie has many phone conversations with people who are far away, she has a lot of:
Beth didn't have cash, so she ________ with a piece of plastic that is used to pay for items:
Beth didn't have cash, so she ________ with a piece of plastic that is used to pay for items:
Flashcards
Hotel Bill
Hotel Bill
A detailed list of charges for a guest's stay at a hotel. It includes room charges, services, and total amount due.
Service Charge
Service Charge
An extra fee added to the bill for services, like dining. It covers the cost of providing the service.
Direct
Direct
To pay directly without any intermediaries. This can also mean influenced without intervention.
Credit Card
Credit Card
Signup and view all the flashcards
Personal Check
Personal Check
Signup and view all the flashcards
Copy
Copy
Signup and view all the flashcards
Room service
Room service
Signup and view all the flashcards
Study Notes
Royal Point Hotel Bill Summary
- The bill summarizes charges for Oscar Samson's stay from January 6 to January 8 in room 341.
- Charges include room charges for 1/06 ($90.00) and 1/07 ($90.00), room service ($25.00), a dining service charge ($5.00) and Long-distance calls ($8.00).
- The total amount due at check-out is $218.00.
- The hotel accepts cash, credit card, or personal check payments.
- Guests should settle their account and return room keys by noon to avoid additional charges.
Vocabulary
- Room Service: Food and drinks brought to a guest's room in a hotel
- Records: Information that is kept
- Personal Check: A payment made directly from someone's bank account
- Service Charge: An additional fee for a service provided
- Copy: A duplicate or replica of a document
- Bill: A statement of money owed for goods or services
- Direct: To manage or guide something
Ways to Pay a Hotel Bill
- Cash
- Credit Card
- Personal Check
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
