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Activating Your Modem

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Questions and Answers

What is the first step after choosing your subscription and add-ons?

Get online and start surfing

Check your order confirmation email

Pay for your subscription and any add-ons (correct)

Contact customer service for further assistance

Where are the IMEI and ICCID numbers located?

On the back of the modem

In the order confirmation email

On the user manual that comes with the modem

On a sticker at the bottom of the modem (correct)

What option allows you to pause your service?

Family Bundle

Seasonal Plan

Travel Add-On (correct)

High Usage Plan

What should you do if you can't find your order number?

Reach out to customer support Signup and view all the answers

What are the subscription plans designed for?

Light and heavy users Signup and view all the answers

What is the maximum number of days allowed for activating your Nomad Internet modem after delivery?

14 days Signup and view all the answers

Which app must be downloaded to activate the Nomad Internet modem?

Nomad Internet Travel App Signup and view all the answers

What information is NOT required for the activation of your modem?

Billing address Signup and view all the answers

Where can the IMEI number of your modem typically be found?

On the bottom of the modem Signup and view all the answers

What is the purpose of the ICCID number?

To identify the SIM card Signup and view all the answers

What tool might be necessary if you want to locate the ICCID number easily?

Magnifying glass Signup and view all the answers

If opting not to use the app, what is the alternative way to activate the modem?

Visit the activation page via a web browser Signup and view all the answers

Which of the following is a necessary step before activating your modem?

Have your modem information ready Signup and view all the answers

Study Notes

Nomad Internet Modem Activation

Activation must be completed within 14 days of delivery.
The Nomad Internet Travel App is used for activation.
Download the app from the App Store or Google Play.
Access the modem activation section in the app.
Provide order email address and order number.
Obtain IMEI and ICCID numbers from the modem.
IMEI is the modem's unique ID.
ICCID is the SIM card's unique ID.
Both numbers are found on the modem's bottom.
The SIM card number might require locating the SIM card tray and the SIM card itself. A magnifying glass can be useful to see the number.
Activation can also be done via a web browser.
Choose your subscription plan and add-ons during activation.
Pay for your chosen plan and add-ons.
Once activated, connect modem and enjoy high-speed internet.

Common Questions

Lost order number: Contact [email protected] for assistance.
Finding IMEI and ICCID: Locate these numbers on a sticker at the bottom of the modem.
Service Pause: Possible with the Travel Add-On. Check the Travel Add-On article for details on pausing/resuming.
Support: Contact [email protected] for any further questions.