Podcast
Questions and Answers
Which of these factors contributed to the evolution of healthcare risk management in the 1970s?
Which of these factors contributed to the evolution of healthcare risk management in the 1970s?
- Less litigation
- Decreased medical professional liability
- Increased availability of medical professional liability insurers
- Rising insurance premiums (correct)
What is the primary aim of risk management?
What is the primary aim of risk management?
- Maximize the adverse event of accidental losses.
- Increase accidental losses.
- Increase accidental losses and liability
- Minimize adverse events. (correct)
According to the content, what is the definition of 'harm' in the context of healthcare risk management?
According to the content, what is the definition of 'harm' in the context of healthcare risk management?
- Financial injury resulting from medical car
- Undesirable patient outcomes regardless of injury
- Intentional physical injury resulting from medical car
- Unintended physical injury resulting from or contributed to by medical car that requires additional monitoring, treatment, or hospitalization, or that result in death. (correct)
What is the focus of traditional risk management in healthcare?
What is the focus of traditional risk management in healthcare?
Why is there a shift occurring from traditional risk management to enterprise risk management?
Why is there a shift occurring from traditional risk management to enterprise risk management?
Which of the following accurately describes Enterprise Risk Management (ERM)?
Which of the following accurately describes Enterprise Risk Management (ERM)?
According to ASHRM's definition, what does ERM in healthcare promote?
According to ASHRM's definition, what does ERM in healthcare promote?
What is the primary difference between Traditional Risk Management (TRM) and Enterprise Risk Management (ERM) in terms of their focus?
What is the primary difference between Traditional Risk Management (TRM) and Enterprise Risk Management (ERM) in terms of their focus?
Which of the following steps is part of the process for ERM as a Decision-Making Process?
Which of the following steps is part of the process for ERM as a Decision-Making Process?
What is the first step in the risk management process?
What is the first step in the risk management process?
Incident reports serve as a cornerstone to which one of the following concepts?
Incident reports serve as a cornerstone to which one of the following concepts?
What is the goal of providing Risk Management Training?
What is the goal of providing Risk Management Training?
When classifying exposures, what are the three mentioned exposure types?
When classifying exposures, what are the three mentioned exposure types?
Which one of the following methods is for the treatment of an exposure using risk management techniques?
Which one of the following methods is for the treatment of an exposure using risk management techniques?
What is the primary goal of risk financing?
What is the primary goal of risk financing?
What is the distinction between risk control and risk financing?
What is the distinction between risk control and risk financing?
What does 'current expensing of losses' refer to in risk retention?
What does 'current expensing of losses' refer to in risk retention?
What is meant by 'unfunded loss reserve' in the context of risk financing?
What is meant by 'unfunded loss reserve' in the context of risk financing?
What is the purpose of risk retention groups?
What is the purpose of risk retention groups?
Which type of insurance provides payment if a party suffers a type of loss listed in their agreement?
Which type of insurance provides payment if a party suffers a type of loss listed in their agreement?
What is the meaning on Insurance?
What is the meaning on Insurance?
What is a direct function that financial Guarantees Provide?
What is a direct function that financial Guarantees Provide?
Which of the following steps is the primary focus of regulation of insurance at the state level?
Which of the following steps is the primary focus of regulation of insurance at the state level?
What factors define drafting specification coverage?
What factors define drafting specification coverage?
During a soft insurance market which option is more possible?
During a soft insurance market which option is more possible?
How are a Broker and Agent different?
How are a Broker and Agent different?
Which is a key attribute to find when hiring a new broker?
Which is a key attribute to find when hiring a new broker?
Which members are required for Insurance?
Which members are required for Insurance?
Which best describes the point/expertise of Underwriter?
Which best describes the point/expertise of Underwriter?
What is the defintion or reference to for Retractive Rate?
What is the defintion or reference to for Retractive Rate?
Under typical insurance policy, what is the date where all records have been recorded and updated for the insurnace company?
Under typical insurance policy, what is the date where all records have been recorded and updated for the insurnace company?
What to retain less a loss exposure and what action might you have to take under this market shift ?
What to retain less a loss exposure and what action might you have to take under this market shift ?
What does one need to be well covered?
What does one need to be well covered?
What step involves finding what is the core basis for each type from this point ?
What step involves finding what is the core basis for each type from this point ?
To create a standard or agreement which of the following needs to occur or be in order to manage this?
To create a standard or agreement which of the following needs to occur or be in order to manage this?
What would be one be required to do know all is in placed?
What would be one be required to do know all is in placed?
What is considered the primary objective of traditional risk management?
What is considered the primary objective of traditional risk management?
What is the ultimate goal of the risk management process?
What is the ultimate goal of the risk management process?
In the context of healthcare risk management, what does the term 'hazard' primarily refer to?
In the context of healthcare risk management, what does the term 'hazard' primarily refer to?
What is the primary focus of Enterprise Risk Management (ERM) regarding risk?
What is the primary focus of Enterprise Risk Management (ERM) regarding risk?
Which is one of the key goals of Enterprise Risk Management (ERM) in healthcare?
Which is one of the key goals of Enterprise Risk Management (ERM) in healthcare?
How does Enterprise Risk Management engage stakeholders compared to Traditional Risk Management?
How does Enterprise Risk Management engage stakeholders compared to Traditional Risk Management?
What is the purpose of 'monitoring' in the ERM decision-making process?
What is the purpose of 'monitoring' in the ERM decision-making process?
During risk identification, what is the purpose of determining the 'type of value exposed to loss'?
During risk identification, what is the purpose of determining the 'type of value exposed to loss'?
Which of the following methods is considered a 'formal' approach to risk identification?
Which of the following methods is considered a 'formal' approach to risk identification?
What is the primary objective of reporting incidents in healthcare risk management?
What is the primary objective of reporting incidents in healthcare risk management?
In risk ranking, after you identify the level and the likelihood of a certain step. What is next when performing a risk ranking calculation?
In risk ranking, after you identify the level and the likelihood of a certain step. What is next when performing a risk ranking calculation?
The step of 'Treatment' in Risk Management has goals to achieve which of the following choices?
The step of 'Treatment' in Risk Management has goals to achieve which of the following choices?
What is the overall goal of risk financing?
What is the overall goal of risk financing?
According to one risk control technique, what would one do if a risk has been determined to be outside of all acceptable safety measures?
According to one risk control technique, what would one do if a risk has been determined to be outside of all acceptable safety measures?
What must someone provide to receive payment on their insurance policy?
What must someone provide to receive payment on their insurance policy?
Under insurance non-insurance, what is an important thing to find under these services?
Under insurance non-insurance, what is an important thing to find under these services?
With insurance to be considered, one must ensure:
With insurance to be considered, one must ensure:
When examining professional liability, which one of these has the potential to add more data?
When examining professional liability, which one of these has the potential to add more data?
What role helps with data to be calculated under actuarial use?
What role helps with data to be calculated under actuarial use?
The part of your contract that defines the most standard data for insurance is?
The part of your contract that defines the most standard data for insurance is?
Once an issue has been listed, what best helps guide steps and potential solutions for these incidents?
Once an issue has been listed, what best helps guide steps and potential solutions for these incidents?
When changing providers to new medical care. Which option allows one to stay in-line and with better support?
When changing providers to new medical care. Which option allows one to stay in-line and with better support?
If a report mentions the topic 'Nose Coverage' what might it mention?
If a report mentions the topic 'Nose Coverage' what might it mention?
When are the costs under retro come?
When are the costs under retro come?
According to Insurance groups, what is the most important for plans?
According to Insurance groups, what is the most important for plans?
Most steps require which thing from the brokers?
Most steps require which thing from the brokers?
Depending on Underwriter to account to follow the data provided to be correct
Depending on Underwriter to account to follow the data provided to be correct
What are four steps that can help and be the correct steps?
What are four steps that can help and be the correct steps?
All steps and changes need well- what?
All steps and changes need well- what?
When a plan does not follow what has been set, what then should occur?
When a plan does not follow what has been set, what then should occur?
If a plan has high value, what makes them important to run?
If a plan has high value, what makes them important to run?
If an agency wanted to retain less loss exposure and potentially look to transfer more to the insurance company, should they look to be in more of a soft market or a hard market?
If an agency wanted to retain less loss exposure and potentially look to transfer more to the insurance company, should they look to be in more of a soft market or a hard market?
To follow one of the steps for help and action, what needs to be done before the correct actions arrive?
To follow one of the steps for help and action, what needs to be done before the correct actions arrive?
When working with a contract that requires insurance, what needs to be considered first?
When working with a contract that requires insurance, what needs to be considered first?
If all was in place for steps, what then is required?
If all was in place for steps, what then is required?
Which of the following actions is most aligned with the use of 'risk control' after considering Risk Identification and before Risk Financing?
Which of the following actions is most aligned with the use of 'risk control' after considering Risk Identification and before Risk Financing?
How do risk reduction techniques aim to reduce or mitigate a loss?
How do risk reduction techniques aim to reduce or mitigate a loss?
Which of the following exposures does NOT belong under third party insurance coverage?
Which of the following exposures does NOT belong under third party insurance coverage?
Under direct insurance, what is the purpose of having 'excess insurance'?
Under direct insurance, what is the purpose of having 'excess insurance'?
If a company wanted a plan in which they pay per individual losses, self insurance, how often do they expect those pay?
If a company wanted a plan in which they pay per individual losses, self insurance, how often do they expect those pay?
An organization fails to monitor slippery floor. The family pushing patient sues.
An organization fails to monitor slippery floor. The family pushing patient sues.
The part of your contract that defines the steps involved as best and all.
The part of your contract that defines the steps involved as best and all.
During self insurance (credit risk), how should funds function under what?
During self insurance (credit risk), how should funds function under what?
According to the plan, what might you expect to see as a benefit from coverage Insurance?
According to the plan, what might you expect to see as a benefit from coverage Insurance?
Which of the following is a good area for support?
Which of the following is a good area for support?
In the insurance world, what would someone need to understand what they do?
In the insurance world, what would someone need to understand what they do?
According to a legal case, what 3 parts need to have those to be legal and to hold the standards (select all that apply)?
According to a legal case, what 3 parts need to have those to be legal and to hold the standards (select all that apply)?
In traditional risk management, what is a common approach to handling risk?
In traditional risk management, what is a common approach to handling risk?
What is the primary difference in focus between traditional and Enterprise Risk Management (ERM)?
What is the primary difference in focus between traditional and Enterprise Risk Management (ERM)?
What distinguishes the 'Strategic' category of Enterprise Risk Management (ERM) risk categories?
What distinguishes the 'Strategic' category of Enterprise Risk Management (ERM) risk categories?
In the context of ERM goals, what does 'reducing uncertainty and process variability' primarily aim to achieve?
In the context of ERM goals, what does 'reducing uncertainty and process variability' primarily aim to achieve?
Which viewpoint accurately characterizes Risk Avoidance as a risk control technique?
Which viewpoint accurately characterizes Risk Avoidance as a risk control technique?
What is the main function of 'Loss Prevention' as a risk control technique?
What is the main function of 'Loss Prevention' as a risk control technique?
How do contracts containing hold-harmless agreements function under risk control techniques?
How do contracts containing hold-harmless agreements function under risk control techniques?
What is the goal of Risk Financing techniques used in risk management?
What is the goal of Risk Financing techniques used in risk management?
Which option accurately defines 'current expensing of losses' within Risk Retention?
Which option accurately defines 'current expensing of losses' within Risk Retention?
In the domain of insurance, what is a 'captive insurer' most akin to?
In the domain of insurance, what is a 'captive insurer' most akin to?
What fundamentally defines 'Insurance' in the context of risk transfer?
What fundamentally defines 'Insurance' in the context of risk transfer?
Under insurance policies incorporating a 'deductible', who bears the responsibility for covering expenses up to the deductible amount?
Under insurance policies incorporating a 'deductible', who bears the responsibility for covering expenses up to the deductible amount?
Within insurance policies, what signifies the 'declarations page'?
Within insurance policies, what signifies the 'declarations page'?
Which insurance sector is 'HMO/Capitation stop loss' most pertinent to?
Which insurance sector is 'HMO/Capitation stop loss' most pertinent to?
What is a claims-made insurance policy most distinguished for?
What is a claims-made insurance policy most distinguished for?
What is meant when an insurance provider cites 'Nose Coverage'?
What is meant when an insurance provider cites 'Nose Coverage'?
With what is "cost certainty" best associated within a risk financing context?
With what is "cost certainty" best associated within a risk financing context?
Under an insurance arrangement, what primarily motivates using actuarial reviews?
Under an insurance arrangement, what primarily motivates using actuarial reviews?
Which attribute should a business value when looking for a new broker?
Which attribute should a business value when looking for a new broker?
To ensure well covered, well support and better support, which option allows one to stay in-line?
To ensure well covered, well support and better support, which option allows one to stay in-line?
Under a "claims-made" insurance policy, what action is critical for coverage if an incident occurs near the end of the policy term?
Under a "claims-made" insurance policy, what action is critical for coverage if an incident occurs near the end of the policy term?
Which factor would likely be the MOST influential for a hospital when deciding between a traditional insurance plan and a self-insured retention (SIR) plan?
Which factor would likely be the MOST influential for a hospital when deciding between a traditional insurance plan and a self-insured retention (SIR) plan?
What is the primary role of an actuary in the context of healthcare risk management and insurance?
What is the primary role of an actuary in the context of healthcare risk management and insurance?
How does an 'unfunded loss reserve' function within risk retention?
How does an 'unfunded loss reserve' function within risk retention?
What is the MOST complete and accurate definition of an insurance policy's 'declarations page'?
What is the MOST complete and accurate definition of an insurance policy's 'declarations page'?
What type of policy would be used at 2 different points to insure 2 groups of physicians, where one group had past coverage and one group is about to set up new coverage:
What type of policy would be used at 2 different points to insure 2 groups of physicians, where one group had past coverage and one group is about to set up new coverage:
How do economic conditions affect risk transfer/insurance plans?
How do economic conditions affect risk transfer/insurance plans?
In a risk-financing context, what does “cost certainty” MOST directly imply for an organization?
In a risk-financing context, what does “cost certainty” MOST directly imply for an organization?
What action best helps create steps and solutions for listed issues?
What action best helps create steps and solutions for listed issues?
In a "hard insurance market", what is a likely outcome for insurance buyers?
In a "hard insurance market", what is a likely outcome for insurance buyers?
Given a healthcare organization with a mature ERM program, which metric would MOST comprehensively reflect the program's efficacy in fortifying resilience against systemic shocks, such as pandemics?
Given a healthcare organization with a mature ERM program, which metric would MOST comprehensively reflect the program's efficacy in fortifying resilience against systemic shocks, such as pandemics?
An integrated delivery network (IDN) is contemplating shifting from a traditional insurance model toward a risk retention strategy involving a captive insurer. What critical prerequisite must be satisfied to ensure the economic viability and regulatory compliance of this captive?
An integrated delivery network (IDN) is contemplating shifting from a traditional insurance model toward a risk retention strategy involving a captive insurer. What critical prerequisite must be satisfied to ensure the economic viability and regulatory compliance of this captive?
When evaluating a claims-made insurance policy, what are the MOST critical considerations regarding 'nose coverage' (prior acts coverage) and 'tail coverage' (extended reporting period) a risk manager should analyze?
When evaluating a claims-made insurance policy, what are the MOST critical considerations regarding 'nose coverage' (prior acts coverage) and 'tail coverage' (extended reporting period) a risk manager should analyze?
A large academic medical center is considering implementing a 'blended risk transfer/retention' strategy, utilizing both a high-deductible insurance policy and a captive insurer. What are the MOST important factors the CFO needs to evaluate to confirm the economic viability of that plan?
A large academic medical center is considering implementing a 'blended risk transfer/retention' strategy, utilizing both a high-deductible insurance policy and a captive insurer. What are the MOST important factors the CFO needs to evaluate to confirm the economic viability of that plan?
In a healthcare system characterized by high operational complexity and interdependence, what is MOST critical to establishing a robust and proactively managed risk management framework?
In a healthcare system characterized by high operational complexity and interdependence, what is MOST critical to establishing a robust and proactively managed risk management framework?
If an insurance company references IBNR (Incurred But Not Reported) in their actuarial reports, what does this MOST accurately suggest regarding their estimation of total liabilities?
If an insurance company references IBNR (Incurred But Not Reported) in their actuarial reports, what does this MOST accurately suggest regarding their estimation of total liabilities?
Under a “retrospective rating” plan, what does it MOST directly indicate of the final premium determination at the end of the policy period?
Under a “retrospective rating” plan, what does it MOST directly indicate of the final premium determination at the end of the policy period?
Suppose a hospital implements a new patient safety protocol aimed at reducing surgical site infections (SSIs). Which quantitative metric would BEST reflect the efficacy of this risk control technique?
Suppose a hospital implements a new patient safety protocol aimed at reducing surgical site infections (SSIs). Which quantitative metric would BEST reflect the efficacy of this risk control technique?
What is the MOST critical distinction between a claims-made and an occurrence insurance policy from a long-term risk management perspective?
What is the MOST critical distinction between a claims-made and an occurrence insurance policy from a long-term risk management perspective?
An organization is conducting due diligence on potential insurance brokers. Beyond standard qualifications and experience, what MOST accurately demonstrates their capacity to develop innovative risk financing solutions tailored to their organizational profile?
An organization is conducting due diligence on potential insurance brokers. Beyond standard qualifications and experience, what MOST accurately demonstrates their capacity to develop innovative risk financing solutions tailored to their organizational profile?
Risk management in healthcare primarily addresses potential financial gains.
Risk management in healthcare primarily addresses potential financial gains.
According to the presentation, strategic planning is not within the scope of Dr. Sahar Khalil Alhajrassi's expertise.
According to the presentation, strategic planning is not within the scope of Dr. Sahar Khalil Alhajrassi's expertise.
Enterprise Risk Management (ERM) seeks to manage risks across the entire organization.
Enterprise Risk Management (ERM) seeks to manage risks across the entire organization.
Traditional Risk Management (TRM) and Enterprise Risk Management (ERM) are essentially the same thing.
Traditional Risk Management (TRM) and Enterprise Risk Management (ERM) are essentially the same thing.
The ultimate purpose of Risk Management is to eliminate all potential harm.
The ultimate purpose of Risk Management is to eliminate all potential harm.
Incident reporting should focus solely on serious occurrences, ignoring minor events.
Incident reporting should focus solely on serious occurrences, ignoring minor events.
In the context of risk management, 'transfer' refers to shifting the financial burden of risk to another party.
In the context of risk management, 'transfer' refers to shifting the financial burden of risk to another party.
A 'potentially compensable event' (PCE) is an occurrence that is guaranteed to result in a lawsuit.
A 'potentially compensable event' (PCE) is an occurrence that is guaranteed to result in a lawsuit.
An insurance policy's 'declarations page' typically includes the insured's claims history.
An insurance policy's 'declarations page' typically includes the insured's claims history.
A 'hard' insurance market is defined by easily accessible and affordable coverage options.
A 'hard' insurance market is defined by easily accessible and affordable coverage options.
Traditional risk management encourages open communication with patients and their families regarding findings after an adverse event.
Traditional risk management encourages open communication with patients and their families regarding findings after an adverse event.
The overarching goal of modern risk management is to provide the least amount of protection, thus maximizing profits at the expense of patient safety.
The overarching goal of modern risk management is to provide the least amount of protection, thus maximizing profits at the expense of patient safety.
Strategic risks, unlike financial risks, are considered outside the scope of Enterprise Risk Management.
Strategic risks, unlike financial risks, are considered outside the scope of Enterprise Risk Management.
An insurance policy's exclusions define what the policy will cover under specific circumstances.
An insurance policy's exclusions define what the policy will cover under specific circumstances.
A key goal of enterprise risk management is to increase uncertainty to promote innovation.
A key goal of enterprise risk management is to increase uncertainty to promote innovation.
Risk management is primarily handled by a single department within an organization.
Risk management is primarily handled by a single department within an organization.
In risk management, 'insurance risk' refers to the potential harm a company could suffer due to fluctuating insurance rates.
In risk management, 'insurance risk' refers to the potential harm a company could suffer due to fluctuating insurance rates.
Risk Control involves addressing financial losses after they occur.
Risk Control involves addressing financial losses after they occur.
A company can transfer the financial burden but NOT necessarily the ultimate legal responsibility for losses.
A company can transfer the financial burden but NOT necessarily the ultimate legal responsibility for losses.
ISO 31000 is explicitly mentioned as a required compliance standard for healthcare risk management in the provided materials.
ISO 31000 is explicitly mentioned as a required compliance standard for healthcare risk management in the provided materials.
Risk management is a static process that does not require continuous monitoring or updates.
Risk management is a static process that does not require continuous monitoring or updates.
Operational risks are primarily related to external factors like market competition.
Operational risks are primarily related to external factors like market competition.
A self-insurance trust provides more flexible spending options for funds compared to other arrangements.
A self-insurance trust provides more flexible spending options for funds compared to other arrangements.
In a 'claims-made' insurance policy, coverage is determined solely by when the incident occurred, regardless of when the claim is reported.
In a 'claims-made' insurance policy, coverage is determined solely by when the incident occurred, regardless of when the claim is reported.
To obtain insights into an organization's total cost of risk, it is unnecessary to consider uninsured losses.
To obtain insights into an organization's total cost of risk, it is unnecessary to consider uninsured losses.
The "stop-loss" method is designed to determine what point of cost containment provides maximal value, at no cost, and with high specificity.
The "stop-loss" method is designed to determine what point of cost containment provides maximal value, at no cost, and with high specificity.
A key element of a 'market proposal' for insurance purchasing is that broker selection depends primarily on cost and services, rather than broker experience.
A key element of a 'market proposal' for insurance purchasing is that broker selection depends primarily on cost and services, rather than broker experience.
The data listed, does not, generally need to be in both actuaries, claims, finance, and the legal department; instead, the claim department is supposed to receive that information.
The data listed, does not, generally need to be in both actuaries, claims, finance, and the legal department; instead, the claim department is supposed to receive that information.
In the context of insurance, 'Incurred But Not Reported' (IBNR) refers to losses related to property damage.
In the context of insurance, 'Incurred But Not Reported' (IBNR) refers to losses related to property damage.
A key advantage of a 'conceptual proposal' is the speed. Using the conceptual approach will generate, overall, faster results and more streamlined responses.
A key advantage of a 'conceptual proposal' is the speed. Using the conceptual approach will generate, overall, faster results and more streamlined responses.
There is no need for retroactive date when coverage is claims made.
There is no need for retroactive date when coverage is claims made.
It is crucial for insurance departments to get licensed to make claims
It is crucial for insurance departments to get licensed to make claims
It is more important to evaluate a broker than the actual insurance policy
It is more important to evaluate a broker than the actual insurance policy
Having all C-suite at an organization with no prior knowledge in risk management decisions allows for a more diverse risk.
Having all C-suite at an organization with no prior knowledge in risk management decisions allows for a more diverse risk.
The overall number rating is more important if an organization is in-prevention or non preventable risk.
The overall number rating is more important if an organization is in-prevention or non preventable risk.
It's common practice to utilize an older company, from sometime in the 1970s, for financial protection.
It's common practice to utilize an older company, from sometime in the 1970s, for financial protection.
It is more safe to be audited in certain risk rather than not at all.
It is more safe to be audited in certain risk rather than not at all.
It is not important to use different types of financial and insurance regulation.
It is not important to use different types of financial and insurance regulation.
Once an insurance policy is in place, the premiums cannot be changed, even with an increase in risk.
Once an insurance policy is in place, the premiums cannot be changed, even with an increase in risk.
Actuaries are experts specialized in evaluating risk, but are not generally consulted on insurance pricing.
Actuaries are experts specialized in evaluating risk, but are not generally consulted on insurance pricing.
Enterprise Risk Management's primary objective is to enhance the volatility of an organization's strategic planning, disregarding the interconnectedness of risks and their potential synergistic effects.
Enterprise Risk Management's primary objective is to enhance the volatility of an organization's strategic planning, disregarding the interconnectedness of risks and their potential synergistic effects.
In traditional risk management, the assessment of risks heavily weighs speculative gains over potential losses, focusing predominantly on opportunities for financial upside.
In traditional risk management, the assessment of risks heavily weighs speculative gains over potential losses, focusing predominantly on opportunities for financial upside.
The 'retention ratio' in risk financing techniques invariably entails the complete transfer of financial responsibility to a third-party insurer, nullifying any direct financial burden on the insured entity.
The 'retention ratio' in risk financing techniques invariably entails the complete transfer of financial responsibility to a third-party insurer, nullifying any direct financial burden on the insured entity.
Under a 'claims-made' insurance policy, coverage is triggered simply by the occurrence of the insured incident, irrespective of when the claim is actually reported to the insurer.
Under a 'claims-made' insurance policy, coverage is triggered simply by the occurrence of the insured incident, irrespective of when the claim is actually reported to the insurer.
In determining the cost of risk, financial auditing expenses are classified uniquely under 'hazard' risks, precluding their allocation to operational or strategic risk assessments.
In determining the cost of risk, financial auditing expenses are classified uniquely under 'hazard' risks, precluding their allocation to operational or strategic risk assessments.
Regarding insurance purchasing, agents invariably represent only the purchaser, advocating exclusively for their interests in coverage and pricing.
Regarding insurance purchasing, agents invariably represent only the purchaser, advocating exclusively for their interests in coverage and pricing.
In insurance contracts, there is no relationship to third-party contracts.
In insurance contracts, there is no relationship to third-party contracts.
Operational risk invariably relates to risks from workplace safety alone.
Operational risk invariably relates to risks from workplace safety alone.
From the point of view of minimizing losses then it's best that organizations should take a reactive approach with Traditional Risk management.
From the point of view of minimizing losses then it's best that organizations should take a reactive approach with Traditional Risk management.
There are four important aspects to any definition of Risk Management: Risk Indifference; Risk Appetite; Risk Evaluation; and Risk Monitoring.
There are four important aspects to any definition of Risk Management: Risk Indifference; Risk Appetite; Risk Evaluation; and Risk Monitoring.
Match the following risk management terms with their definitions:
Match the following risk management terms with their definitions:
Match the following aspects of traditional risk management to modern Enterprise Risk Management (ERM):
Match the following aspects of traditional risk management to modern Enterprise Risk Management (ERM):
Match Risk Categories (ERM) to their descriptions:
Match Risk Categories (ERM) to their descriptions:
Match the insurance terms with their appropriate definition:
Match the insurance terms with their appropriate definition:
Match the characteristics of hard and soft insurance markets:
Match the characteristics of hard and soft insurance markets:
Match the following 'levels' of excess coverage with their descriptions:
Match the following 'levels' of excess coverage with their descriptions:
Match the roles involved in insurance purchasing with their responsibility:
Match the roles involved in insurance purchasing with their responsibility:
Match the following insurance policy types to its description:
Match the following insurance policy types to its description:
Match the risk financing techniques with their description:
Match the risk financing techniques with their description:
Match types of Risk Retention techniques:
Match types of Risk Retention techniques:
Match the workers compensation to the financial benefit that the affected employee has :
Match the workers compensation to the financial benefit that the affected employee has :
Match following types of financial instruments listed to their definitions:
Match following types of financial instruments listed to their definitions:
Match the words used to describe the purpose of having an insurance policy to its description:
Match the words used to describe the purpose of having an insurance policy to its description:
Match the following financial ratios to better make informed choice for best rates:
Match the following financial ratios to better make informed choice for best rates:
Match up the following terms used for "Due Diligence", to avoid fraud and abuse claims:
Match up the following terms used for "Due Diligence", to avoid fraud and abuse claims:
Match the following terms used in claims to their best suited description
Match the following terms used in claims to their best suited description
Combine the various steps where the losses can be determined to be managed and understood
Combine the various steps where the losses can be determined to be managed and understood
Combine key components of reporting for high volume reporting where more is needed to track..
Combine key components of reporting for high volume reporting where more is needed to track..
Couple financial risks, is important in understanding what is is coming..:?
Couple financial risks, is important in understanding what is is coming..:?
Help choose a various reason in why your organization isn't successful
Help choose a various reason in why your organization isn't successful
Match the term with its precise definition within the context of retrospective insurance rating:
Match the term with its precise definition within the context of retrospective insurance rating:
Match each risk financing technique with the appropriate characteristic:
Match each risk financing technique with the appropriate characteristic:
Match the appropriate element with its correct description pertaining to insurance policy construction:
Match the appropriate element with its correct description pertaining to insurance policy construction:
Match each term with its corresponding legal or regulatory context relevant to insurance operations:
Match each term with its corresponding legal or regulatory context relevant to insurance operations:
Match the risk mitigation technique with its MOST accurate application within a healthcare setting:
Match the risk mitigation technique with its MOST accurate application within a healthcare setting:
Flashcards
Risk in healthcare
Risk in healthcare
The probability that something unwanted or harmful will occur in healthcare.
Harm (defined)
Harm (defined)
Unintended physical injury that result from, and contributed to by medical care.
Risk Management as a Specialty
Risk Management as a Specialty
A quality that risk management has become in its own right due to the complex nature.
Enterprise Risk Management (ERM)
Enterprise Risk Management (ERM)
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ASHRM's ERM Definition
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Study Notes
Risk Management and Regulation
- Risk management processes and insurance regulation.
- Dr. Sahar Khalil Alhajrassi is a Consultant in prosthodontics, SB-Prosth, and a practitioner with CPHQ, CPHRM, EFQM, HMP mini-MBA, strategic planning, and KPI experience
Outline
- History of Risk Management
- Definition of ASHRM's ERM (Enterprise Risk Management).
- TRM contrasted with ERM.
- ERM as a decision-making process.
- Structure of the risk management process.
- Incident Reporting process
- Risk Ranking Process.
- Risk Financing Techniques are transfer or retention.
- Insurance contract and process.
- Types and regulation of insurance coverage
History
- Medical professional liability
- Rise in insurance premiums
- Exit of several major medical professional liability insurers.
- Physician at high-risk area
- The 1970s saw the emergence of medical-legal issues and a need to control financial costs.
- It was advised to diminish the emotional costs to families, society, physicians, and insurance companies
Risk Management: Definitions
- Risk in healthcare is the probability that something undesirable will occur.
- Harm is defined as an unintended physical injury from medical care needing monitoring, treatment, hospitalization, or that causes death.
- An adverse patient occurrence (APO) or adverse event.
- Is an unexpected, untoward event with actual or potential negative impact on a patient or person
- "Errors" is the failure of a planned action to be completed as intended.
- Potential Compensable Event or PCE refers to an APO possibly leading to a law suit
Risk Management Process
- Risk management involves making and implementing decisions to minimize adverse effects from accidental losses
- it is a process to prevent negative consequences and minimize adverse effects of accidental losses on an organization, and has evolved over time.
- Evolution of health care risk management, historically involved a goal to protect financial resources and reputation.
- Paper occurrence forms are required for reporting.
- Previously kept confidential with training offered
- Work on corrective action involves a department.
- Previously assumed action corrected problems, and patient was kept uninformed
Traditional Risk Management
- It is a strict risk avoidance philosophy more limited in focus, reflecting insurance risk.
- Primarily aims to prevent potential financial loss related to patients, visitors, volunteers, healthcare professionals, and staff as secondary loss avoidance.
Reasons for Change in Risk Management
- Regulatory pressure.
- Transparency.
- Reputation.
- Fraud and abuse
- New healthcare model.
- Social media
Shifts Needed in Risk Management
- From Learning to Thinking.
- Following to Leading.
- Local to Global.
- Closed to Open.
- Autonomy to Teamwork.
- Opinion to Consensus.
- Provider center to patient center.
- Departmental to organization. wide
Enterprise Risk Management (ERM)
- A holistic, disciplined approach to addressing risk from all sources within the organization.
- Designed to avert threats to strategic goals/objectives and sustain an organization's ability to create value
ASHRM's ERM Definition
- Comprehensive framework for making risk management decisions.
- Maximize value protection/creation through managing risk/uncertainty.
- Promotes total value via connections.
- exclusive speculative vs. pure risk
ERM Implementation
- A business decision-making process supported by Healthcare Organization boards, Executive management, and Medical staff leadership.
- Achieved by recognizing the synergistic effect of risk across a continuum of care
Risk Categories for ERM
- Strategic
- Financial
- Legal and Regulatory
- Operational
- Human Capital
- Technology
- Hazard
ERM Goals
- Reduce uncertainty and process variability.
- Promote patient safety.
- Maximize return on investment through asset preservation
- Recognize actionable risk opportunities
TRM vs ERM: Contrasting Traditional and Enterprise Risk Management
- Focus: TRM is Reactive, ERM is Proactive.
- Outcome: TRM involves Asset preservation, ERM involves value creation.
- Breadth/Depth: TRM uses Departmental/silos, ERM is Organizational-wide.
- Activities: TRM applies Risk mitigation, and ERM focuses on Risk prevention.
- Engagement TRM involves Board/C-Suite, ERM involves Clinician/staff.
ERM as a Decision-Making Process Steps
- Identify & analyze.
- Evaluate alternatives
- Implement Chosen technique
- Select best technique
- Monitor, change, learn
Structure of the Risk Management Process
- Key steps include risk identification, evaluation, and control.
- Helps to use strategies for financing Risks
Step 1: Risk Identification
- Involves identifying problems that may affect value
- Also consider potential cause of loss and consequence of loss
- A result of the data, we use differing methods to prevent loss.
- Involves classifying exposure i,.e property, net income, etc.
Systems for Risk Identification: Informal vs. Formal
- Informal Systems: Claims data, medical record requests, patient complaints, surveys, personal inspections, committee minutes, regulatory reports, recall notices, experts, hotlines, collaborative relationships.
- Formal Systems: Incident reporting, occurrence reporting/screening, sentinel event tracking, failure mode analysis, device reporting, security reports, QI reviews, peer review, root cause analysis, never events tracking.
Incident Reporting
- Definition: Any event inconsistent with routine patient care or normal operations
- A health care risk management program's cornerstone.
- Should be objective, coded, analyzed, trended, and confidential to prevent discovery
- Include: need to know management, demographics, facility and challenge to written policies
Occurrence Reporting and Screening
- Occurrence: An unexpected medical intervention, intensity of care, or healthcare impairment
- A clear guideline and specific examples are provided to report staff
- Occurrence screening involves a clearly defined list used to screen these events
- Screeners check for deviations from policy & are used in High-risk areas
Risk Ranking Process
- Provides a way to prioritize risk based on assessments of Impact/Likelihood.
- Used to identify risk on a Risk Map
- Assign a rating by multiplying against the Likelihood Assessment and the Impact
- Rankings are very high, high, medium and low.
Risk Assessment Scales: Likelihood
- Descriptors of likely Risk rating:
- 5 = Almost Certain/Already Occurring, Expected to Occur Daily/weekly.
- 4 = Likely, Expected to Occur Annually.
- 3 = Potential, Expected to Occur Every 2 –5 years.
- 2 = Unlikely, Expected to Occur Every 5 –20 years.
- 1 = Rare, Not expected that occur.
Risk Financing Techniques: Step 2
- Selection & Implementation of Alternative Risk Treatments involves:
- Risk Control: Stopping losses from occurring or lessening severity.
- Risk Financing: Paying for losses that do occur
Broad Strategies for Managing Risk Financing
- All ways of generating funds to pay for losses that risk control techniques do not entirely prevent.
- Designed to obtain funds, at the least possible cost, to restore losses that strike the organization and assure post-loss financial resource availability.
- Control prevents loss or reduces, managers finances
Key Risk Indicators
- A risk control will prevent losses before occurring
Managing Finances
- Manages Finances after a loss has happened
Risk Control Techniques
- Risk Avoidance: Never undertaking risk.
- Loss Prevention: Reduces losses by lowering frequency.
- Loss Reduction: Decrease the losses severity.
- Segregation: Separation or duplication of loss exposure
- Contractual: Includes Non-Insurance transfer and states as stated
Steps of Risk Management
-
- Risk Identification
- Analyze, select an alternative, implement and prevent consequences
- 2: Incident reports are the cornerstone of a health care risk management program
Key ratings in Financial, Patient Safety, Reputational and Legal
- Risk assessment scale ratings include Financial, Patient Safety, Operational, Reputational and Legal/Regulatory measurements
- -Financial: Results in <20 days cash on hand, liability >$250000, investigation/loss Business
- -Financial example includes:
- Cash: Results in <20 days cash on hand.
- Property damage: >$250,000.
- Key contract loss
- Loss of business
- -Patient Safety: Death, child abduction & suicide
- Patient Safety example includes: Death/permanent disability Event: Suicide/rape/child abduction Substantiated boundary or code of conduct incident Major or critical health incident Non-compliance with Standard of Care
- Operational: Workplace Safety, significant labor, multiple lost of time, large breach
-
Significant labor relations event Workplace safety: multiple lost time injuries/recordable incidents PHI/PI Breach: >100
-
- Reputational: Impairment, Market share, sustained negative.
-
Customer satisfaction: <85%Significant brand impairment; loss of significant market share Sustained, negative media coverage
-
- Legal: Loss Licence, Investigation.
-
- Loss of license, State/Federal investigation
-
- Claims examiners review claims and ensure they are followed, may assist adjusters
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