Risk Management and Insurance Overview

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Questions and Answers

The main purpose of Risk Management is to enhance the assets and income of an organization.

False (B)

Insurance is the only aspect of Risk Management.

False (B)

Risk Management can be applied only in the private sector.

False (B)

A Risk Assessment evaluates exposures related to Property, Liability, Personnel, and Revenue.

<p>False (B)</p> Signup and view all the answers

Identifying risks requires an assessment of both the services provided and the assets owned by the organization.

<p>True (A)</p> Signup and view all the answers

Incident reports are crucial for identifying loss trends within organizations.

<p>True (A)</p> Signup and view all the answers

Loss prevention methods only include physical measures such as alarms and sprinklers.

<p>False (B)</p> Signup and view all the answers

Emergency plans are typically unnecessary in loss control programs.

<p>False (B)</p> Signup and view all the answers

Organizations should consider both the retention and transfer of risk in their risk finance strategy.

<p>True (A)</p> Signup and view all the answers

All organizations purchase the same amount of insurance regardless of their needs.

<p>False (B)</p> Signup and view all the answers

Investing in loss control measures can often lead to greater costs than the losses incurred without them.

<p>False (B)</p> Signup and view all the answers

Identifying risk exposures is not a necessity in risk control methods.

<p>False (B)</p> Signup and view all the answers

Large, rare losses are easier to predict than small, frequent losses for organizations.

<p>False (B)</p> Signup and view all the answers

Keith has worked in risk management since 1989.

<p>True (A)</p> Signup and view all the answers

Keith was awarded the Don Stuart Award in 2000 for his contributions to risk management.

<p>False (B)</p> Signup and view all the answers

Keith teaches courses at Simon Fraser University that lead to a 'CRM' designation.

<p>True (A)</p> Signup and view all the answers

Keith holds a degree in Environmental Science from O'Sullivan College.

<p>False (B)</p> Signup and view all the answers

Keith has only worked in the private sector before joining MIA.

<p>False (B)</p> Signup and view all the answers

Tangible property includes items such as reputation and goodwill.

<p>False (B)</p> Signup and view all the answers

Liability assessments must first consider exposures such as equipment and vehicle operator needs.

<p>True (A)</p> Signup and view all the answers

Effective risk management only focuses on property loss exposures.

<p>False (B)</p> Signup and view all the answers

Risk Identification is the final step in the risk management process.

<p>False (B)</p> Signup and view all the answers

Regular inspections and annual reports are examples of risk identification tools.

<p>True (A)</p> Signup and view all the answers

The assessment process will help determine an organization's self insurance needs.

<p>True (A)</p> Signup and view all the answers

Measurement and evaluation of risk is the first step in risk management.

<p>False (B)</p> Signup and view all the answers

Organizations typically do not use computer-based data to track losses.

<p>False (B)</p> Signup and view all the answers

Waivers can be used to completely eliminate any liability for an organization.

<p>False (B)</p> Signup and view all the answers

Informed Consent Forms can be signed by parents or guardians to reaffirm their responsibility for a minor's injuries.

<p>True (A)</p> Signup and view all the answers

The Occupiers Liability Act requires owners to ensure that their premises are in a reasonably safe condition.

<p>True (A)</p> Signup and view all the answers

Waivers can only be effective if they are signed by individuals who are minors.

<p>False (B)</p> Signup and view all the answers

The transfer of liability responsibilities to the User Group’s Insurer occurs with Additional Insured.

<p>False (B)</p> Signup and view all the answers

User groups are not responsible for losses arising from their negligence when using an organization's facilities.

<p>False (B)</p> Signup and view all the answers

Regular inspections help in budget planning and capital expenditure planning.

<p>True (A)</p> Signup and view all the answers

Contracts should be reviewed to transfer potential loss exposures when an organization lacks control over an activity.

<p>True (A)</p> Signup and view all the answers

Inspections conducted only on an exception basis are sufficient to prove regular inspections.

<p>False (B)</p> Signup and view all the answers

It is unnecessary for user groups to provide their own general liability insurance when using an organization's facilities.

<p>False (B)</p> Signup and view all the answers

Effective Risk Management can reduce exposures to accidental loss over time.

<p>True (A)</p> Signup and view all the answers

Monitoring the performance of risk management processes is not important for an organization.

<p>False (B)</p> Signup and view all the answers

Regular inspections do not have any impact on the physical life of assets.

<p>False (B)</p> Signup and view all the answers

Insurance primarily focuses on preventing losses before they occur.

<p>False (B)</p> Signup and view all the answers

Known risks in a facility include items such as wet floors and improperly closing doors.

<p>True (A)</p> Signup and view all the answers

Key personnel risks can include death, disability, and resignation.

<p>True (A)</p> Signup and view all the answers

Flashcards

Don Stuart Award

An award given by the Canadian Risk Management Council for exceptional contributions in risk management. It is named after Don Stuart.

CRM designation

A designation awarded after completing three courses at Simon Fraser University, specializing in risk management.

Municipal Insurance Association of British Columbia (MIA)

The Insurance Reciprocal that provides insurance coverage to 169 local governments in British Columbia.

Transportation Property & Casualty Captive Insurance Company

A fully owned insurance subsidiary of Translink that provides insurance coverage for transportation related risks.

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Local Government Management Association (LGMA)

The organization that provides professional development and training for local government managers in British Columbia and other regions.

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What is Risk Management?

A process that helps organizations identify, analyze, and manage potential risks to minimize their impact. It involves identifying potential losses, evaluating their likelihood and severity, and implementing strategies to mitigate or transfer those risks.

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What are Risk Exposures?

The specific assets, activities, or areas within an organization that are vulnerable to potential losses. Examples include property, liability, personnel, and net income.

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What is Risk Assessment?

This involves analyzing the susceptibility of each exposure to various risks. It helps determine the likelihood and potential severity of a loss.

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What are Risk Management Strategies?

Strategies implemented to reduce, eliminate, or transfer the impact of potential risks. They can include avoiding the risk, reducing the likelihood of loss, transferring risk to others, or accepting the risk.

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What is the role of Insurance in Risk Management?

Insurance plays a vital role in risk management, but it's only one part of the process. The primary aim of risk management is to minimize losses regardless of whether they are insured or not.

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Risk Identification

Identifying all the resources an organization uses to achieve its goals in each department and service, including assets, liabilities, personnel, and revenue.

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Tangible Property

Tangible items an organization owns, such as buildings, equipment, and land.

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Intangible Property

Non-physical assets like brand reputation, goodwill, and outstanding customer payments.

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Loss Exposures

The potential for financial or operational losses due to events like accidents, lawsuits, or natural disasters.

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Risk Measurement and Evaluation

The process of determining the potential frequency and severity of future losses based on historical data.

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Common Law Duty of Care

The legal obligation to act with care to avoid causing harm to others.

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Occupiers Liability

Laws that specify how businesses should protect people on their property, often focusing on safety.

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Liability

Potential losses related to lawsuits, accidents, or other events that create legal responsibility.

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Risk Management

The process of identifying, analyzing, and managing risks that could potentially harm an organization or its assets.

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Risk Control

The practice of using various methods to minimize the impact of potential losses, including loss prevention, loss reduction, and risk avoidance.

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Emergency/Catastrophe Plan

A planned response to an emergency situation, outlining recovery procedures and alternative resources in case of a major event.

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Risk Finance

The process of determining the level of risk an organization is willing to retain and the level it will transfer to an insurer.

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Measurement and Evaluation

This involves examining internal policies and procedures and comparing them to external standards to identify potential weaknesses and areas for improvement.

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Incident Reports

The analysis of past incidents to identify patterns and recurring issues, which can help in forecasting future losses.

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Risk Control Methods

A systematic examination of the methods employed to minimize the frequency and severity of losses.

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Goal of Risk Finance

The goal of risk finance is to ensure that an organization has enough funds available to operate smoothly even after a loss has occurred.

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Monitoring in Risk Management

The final step in risk management is to check how well the plan is working and if anything has changed. This includes identifying potential losses, analyzing if incidents are reduced, and whether changes in programs, personnel, laws, or technology affect risk.

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Waivers

Legal documents that can limit liability by explicitly stating the risks and responsibilities of participants. They define the causes of loss associated with an activity.

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Contracts and Indemnity

Legally binding contracts that transfer liability from one party to another. They are often used when an organization doesn't have full control over a service or activity.

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Occupiers Liability Act of British Columbia

A legal requirement in British Columbia for property owners and occupiers to maintain a safe environment. It extends to activities taking place and the behavior of individuals on the premises.

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User Groups and Indemnification

In cases where an organization doesn't control an activity, user groups should be responsible for any losses caused by their negligence. They should also provide insurance that covers the organization.

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Additional Insured Protection

Insurance that protects an organization from liability arising from the actions of a related party, like a user group. It covers situations where the organization is indirectly responsible.

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Informed Consent Forms

A legal document signed by parents or guardians for minors participating in high-risk activities, acknowledging the risks and responsibilities.

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Waivers and Minors

The legal right of a minor to be protected from liability waivers. Parents and guardians can't sign away a minor's legal rights.

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Why are regular inspections important?

Regular, routine, and documented inspections help protect the organization against claims by providing evidence of due diligence.

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What's the value of a documented inspection policy?

It's essential to have a written policy for regular inspections to prove that they occur consistently. Simply saying you have an inspection program isn't enough.

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Does 'Additional Insured' shift liability?

Additional Insured status does not transfer the responsibility of the facility owner for losses to the User Group's insurance.

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What is 'Proactive Risk Management'?

This type of risk management aims to minimize potential losses before they happen by implementing preventative measures.

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What are some examples of liability risks?

Wet floors, inadequate lighting, and blocked exits are examples of common liability risks in facilities.

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What are some examples of property risks?

Equipment breakdowns, weather damage, and structural issues pose financial risks to a facility.

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How can risk management impact the lifespan of assets?

Risk management can help extend the lifespan of a facility's assets through regular maintenance and inspections.

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What's the overall purpose of risk management?

Risk management is a disciplined approach to minimizing losses and protecting the organization's assets and income, as well as the well-being of the public.

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Study Notes

Risk Management and Insurance

  • Risk management aims to protect assets and income, impacting stakeholders
  • Risk management steps are the same for private and public sectors
  • Insurance is part of risk management, but losses can be insured or uninsured
  • Financial consequences of losses include repairs, income loss, and added expenses
  • Risk assessment involves identifying potential loss risks and resources/services needed for operations
  • Departments evaluate loss impact on their operations and the overall organization
  • Risk management is a tool to minimize loss financial effects for any organization
  • Risk management is an ongoing, systematic effort to identify and manage losses
  • Risk assessment includes reviewing property, liability, personnel, and net income exposures

Property Exposures

  • Tangible property (facilities, land, equipment)
  • Intangible property (reputation, goodwill, accounts receivable)

Liability Exposures

  • Common law duty of care
  • Statute law (occupier's liability)
  • Auto liability

Personnel Exposures

  • Environment regulations
  • Workers' compensation
  • Key personnel
  • Employees

Revenue Exposures

  • Income sources
  • Extra expenses in the event of a loss

Risk Management Steps

  • Risk Identification: Identifying resources needed for organizational goals by department and function. Tools include routine inspections, schedules, reports and contracts
  • Risk Measurement and Evaluation: Measuring and evaluating future losses' frequency and severity. Analyzing loss trends, national statistics, and judicial decisions.
  • Risk Control: Reducing risk levels through methods like avoidance, loss reduction, loss prevention, duplication, segregation, and contracting.
  • Risk Finance: Determining how much risk to retain vs. transfer to an insurer, considering loss frequency, severity, and potential for catastrophic losses.

Risk Management Concerns - In the Arena

  • Waivers: Effectively reduce liability by clearly defining loss causes; only enforceable by adults and guardians must provide informed consent for riskier activities
  • Contracts: Organizations without control over a service/activity must review indemnification and insurance requirements in contracts to avoid financial losses/ liabilities
  • User Groups and Special Events: User groups often hold responsibility for their actions, including indemnification (holding harmless) and provision of general liability insurance for activities in the facility.

Known Risks/Summary

  • Liability: Wet floors, poorly closing doors, dumped snow access, exercise equipment hazards, storage issues, blocked exits, unsupervised activities etc.
  • Property: Issues in mechanical rooms, kitchen equipment, weather conditions, increased costs to repair damaged equipment
  • Personnel: Death, disability, retirement, loss of key personnel.
  • Risk management helps reduce unexpected losses; Routine inspections aid with budget & planning
  • Insurance addresses catastrophic losses while risk management proactively reduces exposures

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