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Reverse 911 Citizens Notification System Overview

Learn about the Reverse 911 system, which is used for calling citizens with important public safety information. Discover how the system efficiently manages multiple phone lines to reach numerous telephones. Explore the four locations where a Reverse 911 request can be processed.

Created by
@EnoughLlama4028
1/13
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Questions and Answers

Who is responsible for managing and updating the Reverse 911 system for the Agency?

Commander, Communications Section

What is Reverse 911 used for in Charles County?

Calling citizens' home phones with important public safety information

How many locations within the Agency can process a Reverse 911 request?

4

In order to utilize the Verizon database associated with Reverse 911, what requirement must be met?

<p>There must be a defined public safety element</p> Signup and view all the answers

Which individual is NOT listed as one of the locations where a Reverse 911 request can be processed?

<p>Commander, Operations Section</p> Signup and view all the answers

Who is responsible for approving the use of the Reverse 911 system?

<p>A supervisor</p> Signup and view all the answers

What information should be included in a request to use the Reverse 911 system?

<p>Message content, return call number if needed, call recipient area, and time frame for calls</p> Signup and view all the answers

How many telephone lines can the current Reverse 911 system call per hour?

<p>1000 lines</p> Signup and view all the answers

When does the Reverse 911 system make calls?

<p>0830 to 2000</p> Signup and view all the answers

How are notifications and alerts sent out to the entire Agency via CAD?

<p>Email or text message</p> Signup and view all the answers

Who is responsible for administering and maintaining the notification service in the Agency?

<p>Communications Commander or designee</p> Signup and view all the answers

What kind of requests would trigger notifications/alerts to be sent out to the entire Agency, as mentioned in the text?

<p><strong>Total radio system failure</strong></p> Signup and view all the answers

In what situation can a Reverse 911 session be initiated without going through Media Relations?

<p><strong>When the request is time-sensitive</strong></p> Signup and view all the answers

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