Reverse 911 Citizens Notification System Overview
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Questions and Answers

Who is responsible for managing and updating the Reverse 911 system for the Agency?

  • Commander, Communications Section (correct)
  • Communications (EOC)
  • Communications Coordinator
  • Agency ICCV
  • What is Reverse 911 used for in Charles County?

  • Calling citizens' home phones with important public safety information (correct)
  • Sending text messages to citizens
  • Providing weather updates to citizens
  • Sending promotional messages to citizens
  • How many locations within the Agency can process a Reverse 911 request?

  • 2
  • 4 (correct)
  • 3
  • 5
  • In order to utilize the Verizon database associated with Reverse 911, what requirement must be met?

    <p>There must be a defined public safety element</p> Signup and view all the answers

    Which individual is NOT listed as one of the locations where a Reverse 911 request can be processed?

    <p>Commander, Operations Section</p> Signup and view all the answers

    Who is responsible for approving the use of the Reverse 911 system?

    <p>A supervisor</p> Signup and view all the answers

    What information should be included in a request to use the Reverse 911 system?

    <p>Message content, return call number if needed, call recipient area, and time frame for calls</p> Signup and view all the answers

    How many telephone lines can the current Reverse 911 system call per hour?

    <p>1000 lines</p> Signup and view all the answers

    When does the Reverse 911 system make calls?

    <p>0830 to 2000</p> Signup and view all the answers

    How are notifications and alerts sent out to the entire Agency via CAD?

    <p>Email or text message</p> Signup and view all the answers

    Who is responsible for administering and maintaining the notification service in the Agency?

    <p>Communications Commander or designee</p> Signup and view all the answers

    What kind of requests would trigger notifications/alerts to be sent out to the entire Agency, as mentioned in the text?

    <p><strong>Total radio system failure</strong></p> Signup and view all the answers

    In what situation can a Reverse 911 session be initiated without going through Media Relations?

    <p><strong>When the request is time-sensitive</strong></p> Signup and view all the answers

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