Retail Teamwork Assessment
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Questions and Answers

What is the purpose of an address book in email software?

  • To store and retrieve email messages
  • To attach files to email messages
  • To compose and send email messages
  • To store and retrieve contact information (correct)
  • What is essential to consider when responding to email messages?

  • The time of day the message was sent
  • The guidelines and procedures for using email (correct)
  • The tone of the original message
  • The format of the original message
  • What is a key aspect of editing documents in Microsoft Word?

  • Using keyboard shortcuts to enter text
  • Storing the document in a specific folder
  • Using editing tools to amend document content (correct)
  • Attaching files to the document
  • What is the purpose of templates in Microsoft Word?

    <p>To provide a pre-designed format for a specific type of document</p> Signup and view all the answers

    What should you do with unnecessary email messages?

    <p>Identify what messages to delete and when to do so</p> Signup and view all the answers

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