5 Questions
What is a critical ingredient for managing B2B business effectively?
Knowing your customer and having a customer-centric vision
What is a challenge in the B2B space according to the text?
Competing with peers on offering rates and quality service
What is emphasized as a requirement for managing B2B business effectively?
Improvement on customer service quality, both pre and post decision
What is a challenge in educating borrowers according to the text?
Churning through bank accounts
What is a key aspect of technology mentioned in the text?
Changes in technology in every sphere
Test your knowledge of best practices in retail B2B with this quiz. Learn about critical learning gaps and essential ingredients for understanding and effectively managing B2B businesses, including customer-centric vision, improving service quality, and educating borrowers on bank requirements.
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