Retail B2B Best Practices Quiz
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Questions and Answers

What is a critical ingredient for managing B2B business effectively?

  • Offering a wide variety of products to attract customers
  • Knowing your customer and having a customer-centric vision (correct)
  • Competing on rates and quality service with peers
  • Using advanced software for faster decision making
  • What is a challenge in the B2B space according to the text?

  • Competing with peers on offering rates and quality service (correct)
  • Timely submission of GST reports
  • Educating borrowers on banking processes
  • Using advanced software for decision making
  • What is emphasized as a requirement for managing B2B business effectively?

  • Offering the lowest rates to attract customers
  • Using technology for door step decision making
  • Focusing on product mix and variety
  • Improvement on customer service quality, both pre and post decision (correct)
  • What is a challenge in educating borrowers according to the text?

    <p>Churning through bank accounts</p> Signup and view all the answers

    What is a key aspect of technology mentioned in the text?

    <p>Changes in technology in every sphere</p> Signup and view all the answers

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