Podcast
Play an AI-generated podcast conversation about this lesson
Questions and Answers
What is a critical ingredient for managing B2B business effectively?
What is a critical ingredient for managing B2B business effectively?
- Offering a wide variety of products to attract customers
- Knowing your customer and having a customer-centric vision (correct)
- Competing on rates and quality service with peers
- Using advanced software for faster decision making
What is a challenge in the B2B space according to the text?
What is a challenge in the B2B space according to the text?
- Competing with peers on offering rates and quality service (correct)
- Timely submission of GST reports
- Educating borrowers on banking processes
- Using advanced software for decision making
What is emphasized as a requirement for managing B2B business effectively?
What is emphasized as a requirement for managing B2B business effectively?
- Offering the lowest rates to attract customers
- Using technology for door step decision making
- Focusing on product mix and variety
- Improvement on customer service quality, both pre and post decision (correct)
What is a challenge in educating borrowers according to the text?
What is a challenge in educating borrowers according to the text?
Signup and view all the answers
What is a key aspect of technology mentioned in the text?
What is a key aspect of technology mentioned in the text?
Signup and view all the answers
Flashcards are hidden until you start studying
