Resolving Workplace Complaints with Privacy and Efficiency
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Questions and Answers

Which of the following is a possible way to settle a complaint informally?

  • Filing a formal complaint with HR
  • Taking the matter to court
  • Ignoring the incident
  • Discussing the matter with the person involved (correct)

Who is responsible for maintaining the privacy of all parties involved in a complaint procedure?

  • Investigators
  • Managers
  • Supervisors
  • All of the above (correct)

What can happen when knowledge of a sexual harassment complaint is leaked to people in the workplace?

  • The complainant may experience frustration and anger (correct)
  • The complainant may receive support from coworkers
  • The complaint is resolved quickly
  • The work environment becomes more satisfactory

How can coworkers contribute to creating a satisfactory work environment for a complainant?

<p>By maintaining privacy (C)</p> Signup and view all the answers

What can a supervisor do to address issues related to rumors in the workplace?

<p>Intervene and address the issues (A)</p> Signup and view all the answers

Which of the following is NOT a possible way to settle a complaint informally?

<p>Litigation (D)</p> Signup and view all the answers

What is the potential impact of knowledge of a sexual harassment complaint being leaked in the workplace?

<p>It may lead to frustration and anger for the complainant (C)</p> Signup and view all the answers

Who is responsible for maintaining the privacy of all parties involved in a complaint procedure?

<p>All of the above (D)</p> Signup and view all the answers

What can employees do to contribute to creating a satisfactory work environment for a complainant?

<p>Engage in open dialogue (B)</p> Signup and view all the answers

What can a supervisor do to address issues related to rumors in the workplace?

<p>Address rumors (C)</p> Signup and view all the answers

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