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Questions and Answers
What is the main cause of the tipping-point situations described in the text?
What is the main cause of the tipping-point situations described in the text?
What was the root cause of the major failure in the Debian OpenSSL library?
What was the root cause of the major failure in the Debian OpenSSL library?
What is the key lesson from the Google/YouTube example described in the text?
What is the key lesson from the Google/YouTube example described in the text?
Which of the following is the best way to assess the risk of system failures due to complexity?
Which of the following is the best way to assess the risk of system failures due to complexity?
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What is the primary design consideration highlighted in the text to improve system reliability?
What is the primary design consideration highlighted in the text to improve system reliability?
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What was the primary reason for the service outage described in the text?
What was the primary reason for the service outage described in the text?
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Which of the following design considerations is highlighted as a challenge in the text?
Which of the following design considerations is highlighted as a challenge in the text?
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What risk assessment strategy did the engineers in Australia employ when they could not access the safe?
What risk assessment strategy did the engineers in Australia employ when they could not access the safe?
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What was the cryptic error message displayed when the engineers tried to restart the service?
What was the cryptic error message displayed when the engineers tried to restart the service?
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What was the ultimate cause of the service outage described in the text?
What was the ultimate cause of the service outage described in the text?
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What was the primary cause of the cascading failures in the internal password manager service?
What was the primary cause of the cascading failures in the internal password manager service?
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What design flaw contributed to the failure of the password manager service?
What design flaw contributed to the failure of the password manager service?
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What should have been done to prevent the failure of the password manager service?
What should have been done to prevent the failure of the password manager service?
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What risk was introduced by the reliance on a hardware security module (HSM) for the password manager service?
What risk was introduced by the reliance on a hardware security module (HSM) for the password manager service?
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What was the ultimate solution to recover from the failure of the password manager service?
What was the ultimate solution to recover from the failure of the password manager service?
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What is the primary cause of the global service outage described in the text?
What is the primary cause of the global service outage described in the text?
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Which of the following is NOT a recommended approach for achieving resilience in a system?
Which of the following is NOT a recommended approach for achieving resilience in a system?
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What is the purpose of implementing distinct failure domains in a system design?
What is the purpose of implementing distinct failure domains in a system design?
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What is the concept of "defense in depth" in the context of system design?
What is the concept of "defense in depth" in the context of system design?
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Which of the following statements about risk assessment in complex systems is true, according to the text?
Which of the following statements about risk assessment in complex systems is true, according to the text?
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Study Notes
Complexity and Reliability
- Complexity can accumulate inadvertently, leading to tipping-point situations where a small change has major consequences for a system's reliability or security.
- Example: A bug in the Debian GNU/Linux version of the OpenSSL library introduced in 2006, which was only fixed almost two years later, caused a major failure in cryptographic keys.
OpenSSL Bug Example
- A developer removed two lines of code to eliminate warnings from Valgrind, a debugging tool.
- This caused OpenSSL's pseudo-random number generator to only be seeded with a process ID, which was limited to a number between 1 and 32,768.
- As a result, brute force could easily break cryptographic keys.
YouTube Outage Example
- In October 2018, a small change in a generic logging library caused YouTube to be down globally for more than an hour.
- The change was intended to improve the granularity of event logging but had unintended consequences at YouTube scale.
- The change caused YouTube servers to run out of memory and crash.
Smart Card Fiasco
- A Google service failed to restart due to a password manager issue.
- The solution required a smart card stored in a safe in a different location.
- The engineer in Australia couldn't open the safe, and the engineer in California had to retrieve the card.
- The service still failed to restart, and the team eventually used a power drill to open the safe.
Reliability and Security
- Reliability and security are crucial components of a trustworthy system.
- Building systems that are both reliable and secure is difficult.
Password Manager Failure
- An innocent Google-wide announcement caused a series of cascading failures in an internal password manager.
- The failure was caused by a spike in traffic, which the password manager couldn't handle.
- The load balancer diverted traffic to a secondary replica, which also failed.
- The on-call engineer didn't know how to restart the service, leading to a global outage.
Resilience
- Systems should be designed to be resilient under adverse or unexpected circumstances.
- Resilience can be achieved by shedding load or reducing processing costs.
- Redundancy and distinct failure domains can limit the impact of failures by rerouting requests.
- Defense in depth and distinct failure domains can increase reliability.
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Description
Test your knowledge on designing resilient systems to withstand unexpected circumstances and prevent global service outages. This quiz covers concepts such as handling high load, component failures, and ensuring system reliability.